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Want to be a Successful Agent? Learn to LISTEN

Reblogger Kathleen Daniels, Probate & Trust Specialist
Real Estate Broker/Owner with KD Realty - 408.972.1822 CA DRE#01366594

I recently pondered the skills I possess that contribute most to my success.  While I feel I have many skills, the skill that stands out the most for me is C O M M U N I C A T I O N.  Listening is clearly tied to communication.  A list of skills, training and education will not produce a measurable degree of success (IMHO) without the ability to communicate ... which includes L I S T E N I N G !

Please leave your comment on Eric's outstanding post on how to be a successful agent.

Thank you! 

Original content by ReadySetLoan Team

Want to be a Successful Agent?  Learn to LISTEN

listeningMelissa Zavala’s May contest What Does it Take to be a Successful Agent These Days? asks us to devote an article to the one principle that would make a successful agent.  I have not been a real estate agent since 2010 but I don’t think that matters since real estate is a business like any other.

Knowledge of the business is critical.  Utilizing technology is absolutely necessary.  Placing the clients’ needs above our own is the Golden Rule.

However, at its simplest level, consumers want to do business with people that they like and trust.  The most effective way to accomplish this is by becoming the best listener they have ever known.

As human beings, we all want to feel important and as though we have value.  One of the greatest ways that someone can show this to us is by attentively listening to us.  By doing so, it tells us that what we are saying is important to them and that we are valuable to them.

If we think about the people around whom we feel the best, are they great listeners?  You bet.  Anyone who takes the time to listen to us shows us that we are important to them.

One of my favorite success trainers used to say "God gave you 2 ears and one mouth; use them in that proportion."

After Joyce and I had been dating for a few months, she told me that one of my qualities that really stood out to her (besides my incredible good looks) was that she felt that I really listened to her.  We went out for sushi on our first date.  She said that at one point during the meal when she was telling an in-depth story, I put down my chopsticks and devoted all of my attention to her.

Listening is the key to any relationship, whether it is business or personal.

listeningWhen we listen to our kids, it shows that we value what they say which builds their self-esteem.

When we listen to our significant others, it shows them that what they have to say is important to us…that they are important to us.

When we listen to our clients, it shows them that we truly want what is best for them.

And when we listen to our bosses, it shows them that we respect them.

Listening is the key to negotiations.  If we can figure out what the other side wants and a way to give them what they want so that we can get what we want, both sides win.

Listening is the key to client-relations.  If we truly listen to what our clients want, we can find a way to acquire it for them.  This makes them happy which leads to…

Listening is the key to referrals.  Aside from the previous paragraph, if we listen to our clients and business referral partnerships, we will begin to learn new ways to help them which will in turn result in more referrals.

All of this transfers nicely into any business, including real estate.  Among all of the principles and strategies that one can utilize to try to be successful in real estate or any other business, listening should be the number one priority.

 

Top image courtesy of stockimages/freedigital photos.net

Lower image courtesy of Jeroen van Oostrom

The Condominium Project Approval Team at ReadySetLoan is dedicated to helping condominium projects across the nation to obtain their approvals with FHA and the VA or become recertified with FHA.  We have assisted more than 100 condominiums and we can help your project.

  

Please contact us with any questions regarding FHA or VA condominium project approvals.  You can email me at askeric@readysetloan.com or call me at 404-433-4565. I will be happy to answer any of your questions.

 


FHA/VA Condo Approval Specialist

404-433-4565 Cell Phone

860-644-3772 Fax Phone

eric.boucher@readysetloan.com

 

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“From the moment we met Kathleen, we were impressed with her professionalism, knowledge, patience, respect, humor, attention to detail, and compassion.  She's the Whole Package ~ excellent agent and wonderful human being!  In a potentially stressful experience, we have felt in good hands all along.  We are so grateful and recommend her without hesitation!”

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Comments(10)

Pat Champion
John Roberts Realty - Eustis, FL
Call the "CHAMPION" for all your real estate needs

Great post you are right in order to succeed at anything you need to listen. Thanks for sharing have a great weekend.

May 24, 2014 08:51 AM
Patrick White
Home Driven Realty, Inc - Baldwin, NY
Driven to bring New Yorkers home

Good Evening Kathleen

Thanks for the post and re-blog. Have a great weekend

May 24, 2014 09:28 AM
Lisa Von Domek
Lisa Von Domek Team - Dallas, TX
....Experience Isn't Expensive.... It's Priceless!

Hello Kathleen,

Great reblog...listening is a key component to success.  There is a reason we have two years and one mouth! 

May 24, 2014 09:41 AM
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Kathleen it is very hard to communicate effectively without listening to what is being communicated to us. 

May 24, 2014 09:50 AM
Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

     The Bible says, "So then, my beloved brethren, let every man be swift to hear, slow to speak..."     James 1:19  

May 24, 2014 10:52 AM
ReadySetLoan Team
ReadySetLoan Condo Team LLC - South Windsor, CT
Residential, Commercial & Condo Financing Experts

Thank you so much for the reblog, Kathleen!  As you wrote, communication cannot happen unless both parties are listening.

May 24, 2014 11:23 AM
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

Great choice of a re-blog, Kathleen. Eric's post goes right to the heart of the matter.

May 24, 2014 12:17 PM
Mark Loewenberg
KW of the Palm Beaches - Palm Beach Gardens, FL
KW 561-214-0370

you betcha! that is the best way to do well in this or any business

May 24, 2014 12:26 PM
The Villages Realty
The Villages Realty - San Jose, CA
"Our Performance Will Move You!"

Kathleen, another wonderful post.   Keep it up, and I'm sure business will come your way.

Jan 25, 2017 05:49 AM
Eagle Ridge Realty
Eagle Ridge Realty - Gilroy, CA
"Our Performance Will Move You!"

Kathleen, you've written another great post loaded with some good information. We always enjoy what you have to say.

Jan 27, 2017 07:40 AM