Sending the right message is critical in any business particularly in Real Estate....
I have always believed, preached and lived by the Motto: I Provide 100 Per Cent Client Service and I am your Trusted Advisor in all matters related to Real Estate Purchase or Sale! This has been my message and I have not only believed it but practiced it day in and day out. My clients understood this and knew they could email me day or night and they would get a response back relatively quickly. This has been my message my entire life in the client service industry and in particularly being a Realtor in Los Angeles and facilitating Real Estate Sales & Purchases in the Greater Los Angeles area. The customer service is critical everywhere. In the Greater Los Angeles area I believe it is more so, since the price points are so much higher therefore the expectations are higher as well.
Anyway other business has to live or die by this motto as well. That of course it is not enough, they also need to send the right message.
Last October as in 2013 a New Restaurant opened up with much “fan fare” the restaurant was called: “The Magic Restroom Café”. Saw it on the news, their seats were Toilet Seats, the food was served in mini Toilet Bowls….somehow I did not have urge, want or desire to visit this restaurant. Having Udon Noodles & Popcorn Shrimp served in mini Toilet Bowls and being seated on Toilet Seats in the Restaurant is not what I had envisioned as a good time going out to dinner… I clearly felt the Message was wrong and I did not even want to blog about it until now...
http://la.eater.com/tags/magic-restroom-cafe
Well here we are eight months later and “The Magic Restroom Café” in the City of Industry has closed its doors. The headlines in the Food Blog Posts are “Magic Restroom Café Craps Out” well I was not surprised. Quite frankly I was amazed it lasted this long with the wrong message.
So what is your message to your clients? My message is: I am your Trusted Advisor in all matters related to Real Estate Purchase or Sale and I will provide 100 per cent Client Service!
If you are a consumer who is considering buying or selling a home, investment real estate, vacation homes, or beach properties in Southern California, Los Angeles, Century City, Westwood, West Hollywood, Beverly Hills, Culver City, Playa Vista, Marina Del Rey, Venice or Malibu. Feel Free to give me a call at 310.486.1002 or email me at homes@endrebarath.com or visit one of my websites at http://www.endrebarath.com Your Pet Friendly Realtor. I contribute a portion of my commission to Local Animal Rescue Organizations.
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