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Consider a local bank on your next home purchase. You'll be glad.

Reblogger Tammie White, Broker
Real Estate Broker/Owner with Franklin Homes Realty LLC

As a Franklin TN REALTOR®, I work with a lot of out of town buyers. I always suggest they speak with a local lender prior to putting in an offer on a home here. I recently ran into a situation with a buyer moving here from California.

In the process of writing an offer, I discovered that her lender in California had rolled her closing costs into the loan. He quoted her a slightly higher rate to do that. She, however, wanted to keep her monthly payment down so I had her speak with a local lender. He did quote a lower rate if she could pay closing costs. Unfortunately, she hadn't saved for that because of what the California lender had told her. The result, she lost the house in a multiple offer situation because she asked for closing costs.

Always speak to a local lender before coming to town to search for a home. It may save you a whole lot of grief down the road.

When you are ready to buy a Franklin TN home, call Tammie White at (615) 495-0752.

Original content by Mike Cooper, Broker VA,WV 0225086119

Home-buyers, consider giving small local banks or local lenders a try before going to the national brands when buying a home. Why? There are a lot of reasons, but better customer service, quick access to the same people you worked with when you took out your loan and competitive rates and fees are a few. One additional reason is that local banks rarely have the challenges you face with a large national banks. Let me give you a list of experiences I've had over the past year to explain.

Bank short sales are the bane of the real estate business. I've done a lot of them, and I've dealt with a lot of different banks, but the two banks that have given my clients (who were their customers) the highest levels of stress have been J. P. Morgan Chase and Bank of America. Both banks have dragged my clients through more mud than a Spartan Race. They have abused them during a terribly difficult time at such high levels that some have required medication to deal with the stress. That's just not right.

Over the past year, I have had two insane experiences with two other large banks. In one case, I had a morning closing, and I also had an afternoon closing scheduled with clients who had a Wells Fargo loan commitment. During the morning closing I received an email from Wells Fargo stating that they had rescinded my client's loan approval on the day of closing. Why?

They rescinded his loan approval because the investor / owner ratio exceeded their criteria for his condo purchase. The odd thing about that situation was that they had that information for a month prior to closing, but on the day of closing while my client was traveling up the east coast to close on his property, they pulled the rug out from under him. Fortunately, I had a good friend, Mark Lynch with Prime Lending, who was able to get things back on course and saved the day.

This week, I had a Friday closing scheduled for a property that has been under contract for 45 days. In this case, BB&T was the lender. On Wednesday, BB&T rescinded my client's loan approval, 2 days before closing, because they didn't like the way she is paid. Her commission income, which they knew about from day one, violated their guidelines. Two days before closing! Again, I turned to my friend, Mark Lynch, who once again saved the day. 

What do all of these stories have in common? They are large banks that have thousands of customers and very little customer service or concern about damaging a few customers here and there. They don't need you, so they don't treat you with the same level of dignity and respect that a small local bank and local lender would. When you get ready to make your next mortgage application, call your local bank or local lender and see how they compare to the "to big to fail" behemoths who could not care less about you.

**Just a postscript on an article that surfaced 5/31/2014: Mortgage Collectors Silence Homeowners with 'Gag Orders'.

 

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Give me a call, or email me for all your real estate needs, and let's make something am
azing happen. 

mikecooperva@gmail.com, 888-722-6029

Cell: 540-336-5522

 

Real Estate Sales and Property Management         

 

 

(Disclaimer:  All grammatical mistakes, punctuation breakdowns and misspellings are purely for your amusement and entertainment.   Feel free to cackle.)                                                                                                

Posted by
Tammie White, Managing Broker/Owner
CLHMS, CRS, GRI, SFR
Franklin Homes Realty LLC
Franklin, TN
(615) 495-0752 
GET REAL. GET LOCAL.
 
This posting with the content written here and photographs displayed are the intellectual property and opinions of Tammie White of Franklin Homes Realty LLC. Any party who uses this material without the written permission of Tammie White is subject to copyright infringement and possible lawsuit.

Comments(3)

Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

Good morning, Tammie.... I always attempted to direct people to our local lending institutions.... I love to bank locally myself....they bend over backwards to satisfy....they've always been so good to me.

May 31, 2014 08:10 PM
Chris Griffith
Downing-Frye Realty, Bonita Springs, FL - Bonita Springs, FL
Bonita Springs Listing Specialist - Agent

I have a lending situation right now.  Painful. I don't think the lenders realize the stress and anxiety they cause by poor communication. I have a hand full proven mortgage brokers/bankers who say what they mean and mean what they say  and always do everything on time but the buyers went with what was behind door number 3.  I feel like a hostage.

May 31, 2014 08:31 PM
Katerina Gasset
The Gasset Group & Get It Done For Me Virtual Services - Provo, UT
Amplify Your Real Estate & Life Dreams!

Hi Tammie, considering a local bank or a local lender is better in many ways. This is a very eye-opening post, thanks for sharing this.

Jun 20, 2014 04:16 PM