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Marketing Misfire

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Mortgage and Lending with Mortgages in AZ, CA, CO, DE, FL, GA, IN, MD, MN, MT, NC, NJ, NV, OK, OR, PA, SC, SD, TN, TX, UT, VA, WI NMLS #138061 MMCD #1141

Marketing Misfire

 

 

     About a year and a half ago I bought a new website, and over the past few months have been doing many edits and SEO work.  The good news?  It's working!  I'm on page 1 or 2 of google for a lot of different searches.  Most of them are things I've targeted - and the targeting is going well.  I first began targeting search terms with less than 2 million results, and once I figured out Google just a little bit more (it's always a moving target and I don't claim to be anywhere CLOSE to having it completely figured out), I started targeting broader terms - eventually, I got to page 1 or 2 for common search terms with even up to 20-25 million results.  I'm happy!

 

 

     Recently, though, I've learned that I come up in a lot of search terms that I DON'T want to come up in.  I just got my 2nd call this week from someone trying to reach a mortgage servicing company, apparently with the name "JM loan servicing".  My website, www.jmloans.com, is apparently making it pretty difficult for people with their loans serviced through JM to find the contact info and have the age old question of "where do I send my mortgage payment?" answered.

 

    

     I tried to do some more detailed searches to help these people, and my website kept 'getting in the way' (I'm not complaining, this is a good problem to have).  I think this is the point of SEO and maximizing your exposure, but I can't help but feel bad for people legitimately looking for info or worrying about where to send their payment and not being able to find it online. 

 

 

Perhaps they should let me refinance their loan to a lower interest rate or better product, and then I'd know exactly where they can send their payment : )

Posted by

John Meussner
NMLS ID #138061

It's more than a house - it's home.  So we offer a wide range of mortgage products at competitive prices to help our clients achieve financial security at home.  While we get great feedback on our prices and products, many clients say their favorite part of working with John Meussner & MasonMac is the level of service provided along the way.

Purchase money loans, Refinance, Renovation, Jumbo, FHA, VA, USDA, nonQM, HELOCs, and more

Licensed in
AZ, CA, CO, DE, FL, GA, MD, MT, NC, NJ, NV, OK, OR, PA, SC, TN, TX, UT,
and VA

JMLoans.com

 

(484) 680-4852
Call or Text

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My Blog

Loan Options

 

Comments(11)

Kathy Streib
Cypress, TX
Home Stager/Redesign

John- now that's not such a bad problem to have!  That also was good "servicing" on your part to try to find them the contact information. 

Jul 12, 2014 06:12 AM
John Meussner
Mortgages in AZ, CA, CO, DE, FL, GA, IN, MD, MN, MT, NC, NJ, NV, OK, OR, PA, SC, SD, TN, TX, UT, VA, WI - Fair Oaks, CA
#MortgageMadeEasy Fair Oaks, CA 484-680-4852

Kathy - yep, it's a problem I'm glad to have!  I felt bad & wanted to help the people, but I couldn't even find them.  It's a shame a company that's so important to those they service isn't easily found.

Jul 12, 2014 06:24 AM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

John,  You are creating good problems ... now you know what you are doing is working and you need to tweak some of it so you don't get the calls that belong to someone else! Unless of course you can convert them into a refi and get their business.

Jul 12, 2014 10:43 AM
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

John I think you came up with the right solution in you final sentence. :)

Jul 12, 2014 11:26 AM
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

Nice job on the SEO John, maybe you should put a JM loan servicing paragraph in your web page along with the address where they should send their checks.

Jul 13, 2014 10:41 AM
Wayne Zuhl
Remax First Realty II - Cranford, NJ
The Last Name You'll Ever Need in Real Estate

John,

 I would suggest you talk with them about refinancing with you. I think it's a great idea.

Jul 15, 2014 12:56 PM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

John, I am sure you can help these folks get into a better product especially since the rates are still so low.

Jul 16, 2014 03:45 AM
Suzanne De Vita
RISMedia
Online Associate Editor

John, exposure's exposure, in my opinion. This may be a misfire, but one that may work to your advantage.

Jul 16, 2014 04:46 AM
John Meussner
Mortgages in AZ, CA, CO, DE, FL, GA, IN, MD, MN, MT, NC, NJ, NV, OK, OR, PA, SC, SD, TN, TX, UT, VA, WI - Fair Oaks, CA
#MortgageMadeEasy Fair Oaks, CA 484-680-4852

Agree with you all - the exposure is good, and everything is really a numbers game - the more people calling = more closed deals.  Thanks for all the comments!

Jul 16, 2014 05:59 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

John - that is definately not bad news.  You have the right target.  If they are that frustrated you have the solution.

Jul 16, 2014 05:59 AM
David Shamansky
US Mortgages - David Shamansky - Highlands Ranch, CO
Creative, Aggressive & 560 FICO - OK, Colorado Mtg

Nothing wrong with that John.

I cant tell you how many times we get called for borrowers trying to do the same with US Bank and they assume we are one and the same?

Keep up the good work

Jul 16, 2014 11:11 AM