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Do We Really Need The Agent Alphabet Soup?

By
Education & Training

Whether you are a lifelong learner that relishes reading the latest New York Times bestseller or if being a bookworm is not your thang, it is hard to ignore what many real estate agents call the Agent Alphabet Soup - the various designations and certifications in the real estate industry.  You can become a certified ABR, CDPE, CRS, SFR, CIPS, MRP, ALC, CCIM, SRS (whew!) to just name a few (check out the comprehensive list on the REALTOR(r) website).  But is all of this really needed?

 

The answer is maybe.  If the designation or certification is a well-taught course that will add to your knowledge base, then the certification or designation will increase your stock as an agent+ (i.e. those agents that excel in professionalism and being a resource for their clients).  

 

The value, of course, is not having a litany of letters, the Agent Alphabet Soup, after your name in your email signature lol.  The value is in the enhanced understanding of a particular real estate process that becomes a building block for an even deeper understanding of an additional subject matter.  In the academic business world, this is coined absorptive capacity where learning one skill helps you learn another skill more easily.  That's very powerful!  This means in obtaining a designation or certification, we have to assess if this is a skill set that is of value to the homebuyers, home sellers or real estate investors that we serve either now or in the future.  The answer may be, No, not really and if so that means this particular course can be skipped.  However, if the course can help you better serve your current clients (or the clients you envision working with in the future), then why not take the course?

 

As business owners, we are conscious of wisely using our resources and rightfully so!  The letters of the Agent Alphabet Soup are costly and meaningless if they only conjure up pats on the back from other agents but do not lead us to better serving the home buyers, home sellers and real estate investors that have put their trust in our skills.  Make the Agent Alphabet Soup work for you and your clients by identifying the areas in which you either need improvement or just would like to strengthen your knowledge base.  Visit www.AgentsAroundAtlanta.com for more helpful tips. Happy selling!

 

Mike Cooper, Broker VA,WV
Cornerstone Business Group Inc - Winchester, VA
Your Neighborhood Real Estate Sales Pro

Lee, I've long said that we should do certifications that make us better agents than those which make up look like great agents. Clients have no idea what the alphabet soup behind our name means. 

Jul 17, 2014 12:47 PM
Claude Labbe
RLAH / @properties - Washington, DC
Realty for Your Busy Life

As one moves on in years and becomes a more seasoned professional, it's expected that his/her LinkedIn set of connections would grow. Likewise, a 23 year old agent likely shouldn't have a who set of alphabets, but the seasoned 23 years of experienced agent would.

I'm not certain how to balance the revelation of accumulated alphabets without seeming to scare off a consumer with gibberish.

Jul 17, 2014 01:08 PM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

Good work will speak for itself. Alphabet or no.

Jul 17, 2014 04:27 PM
Mark Don McInnes, Sandpoint-Idaho
Sandpoint Realty LLC - Sandpoint, ID
North Idaho Real Estate - 208-255.6227

Good post.  I believe it is Mr. Ziglar who stated if you are not putting to use some part of what you are learning then it is only entrainment. 

Jul 17, 2014 06:54 PM
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

It is easy to get a real estate license  we should take additional courses after we get the license. 

Jul 17, 2014 08:19 PM
Leslie Hampton
Keller Williams Realty Boise - Eagle, ID
Realtor, Boise and Eagle Idaho Homes

I think designations are terrific as it means we are learning based! I've been a Realtor for 16 years now and my desire to learn and grow is still strong. I take webinars, classes and read real estate related news all the time because there is still much to learn plus our industry is constantly evolving.

We also learn by doing and the things I have learned over the years are invaluable to me. Every challenge has ultimately polished me and made me better than I was years ago. KPP is the ultimate designation- Knowledgeable Polished Professional.

 

Jul 17, 2014 10:05 PM
Mark Neighbor
A O Home Solutions - Sell House Georgia - Buy House Georgia - McDonough, GA
Sell House Fast In Georgia

Good Post. Knowing what to do is important. Experience is important. 

Jul 17, 2014 10:28 PM
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

F I S....Feedback & input specialist...You can get certified in just about anything and earn some alphabet...In the end, how you keep score is by results. Results don't lie. Good post

Jul 17, 2014 11:37 PM
Sharon Miller
RE/MAX Platinum - Crane Hill, AL

Lee,

I think some practitioners believe acquiring these designations enhances their stature as a realtor among their peers. They somehow equate this status as a stepping stone to increased levels of business activity. When I deal with other realtors I am not interested in their designations.....only their competency and professional behavior. The average client or customer remains clueless as to what these designations signify. Eduation is a wonderful thing.....believing a designation is a real estate merit badge which signifies advanced skill or knowledge is wishful thinking.....

Jul 17, 2014 11:48 PM
Nick Vandekar, 610-203-4543
Realty ONE Group Advocates 484-237-2055 - Downingtown, PA
Selling the Main Line & Chester County

A designation is only as good as what you learn from the course and the teacher. Some are better than others, both courses and teachers. But anything that allows you to improve is worth the money.

Jul 18, 2014 12:07 AM
Dwight Puntigan
DRP Realty, LLC - Saint Peters, MO
Dwight Puntigan

It is the knowledge put to work that is important.  Service to the customer.

Jul 18, 2014 01:44 AM
Than Maynard
Coldwell Banker Heart of Oklahoma - Purcell, OK
Broker - Licensed to List & Sell - 405-990-8862

I have seen numerous business cards with the entire alphabet, but the agent couldn't correctly fill out an offer and/or had no understanding of real estate laws. All the designations in the world do NOT and CANNOT make a good agent.

Jul 18, 2014 02:08 AM
Cindy Hallas
Amerifirst Financial, Inc. - Scottsdale, AZ
Sr. Mortgage Loan Originator NMLS # 334571

Luv your take on this Lee.  But, the bottom line, is all the certifications in the world will do one no good if one isn't serving and connecting with their clients...  :)

Jul 18, 2014 04:44 AM
Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

Hello again, Lee.

     I want to take issue with a particular designation, which is e-Pro.  Two days of classes, at least one of which is online, do not make anyone a "digital marketing expert".  Get real!    -

Jul 18, 2014 05:41 AM
Norma Toering Broker for Palos Verdes and Beach Cities
Charlemagne International Properties - Rancho Palos Verdes, CA
Palos Verdes Luxury Homes in L.A.

The broker designation is one the general public understands.  It has some teeth behind it as it requires passing several college level courses, and in CA, passing a 5-hour exam.

Jul 18, 2014 09:58 AM
Evelyn Johnston
Friends & Neighbors Real Estate - Elkhart, IN
The People You Know, Like and Trust!

Lee, I am one of those lifetime learners! I love to read for pleasure and improvement.  I have a couple designations and looking forward to more!

Jul 18, 2014 12:51 PM
Silvia Dukes PA, Broker Associate, CRS, CIPS, SRES
Tropic Shores Realty - Ich spreche Deutsch! - Spring Hill, FL
Florida Waterfront and Country Club Living

Lee, thank you, I too have quite a few of these letter combos behind my name.  A by-product of always wanting to learn more and improve upon my skills so that I can better help my customers.

Jul 19, 2014 10:04 AM
Joan Whitebook
BHG The Masiello Group - Nashua, NH
Consumer Focused Real Estate Services

To my knowledge not one client has asked what all the designations mean. They want to know what is in it for them and how you can help.

Jul 19, 2014 12:09 PM
Bob Stewart
ActiveRain - Seattle, WA
ActiveRain Ambassador

I think you nailed it! The value is in what you learn, because let's face it, the average consumer has no idea what all of those letters mean.

Jul 21, 2014 09:06 AM
Karen Feltman
Cedar Rapids/Iowa City, IA KW Legacy Group - Cedar Rapids, IA
Relocation Specialist in Cedar Rapids, Iowa

I agree.  All the courses and designations that I have taken are not for the alphabet soup but for the ability to better serve and understand my clients.  In the case of short sales and foreclosures, I took the course so that I could rule out ever wanting to work with them.  Having a base knowledge of the process allowed me to determine that I didn't want them to be my focus, however, if I was representing a buyer that had interest in purchasing one, I could better prepare them for the process.  Expectations are important, I want my buyers to know what they are walking into.  

Jul 21, 2014 10:32 AM