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What's your showing style? Or should I say speaking style?

By
Real Estate Agent with Dominion Fine Properties SA582226000

How Realtors® show homes…...what’s your showing type?

 

At the open house I held on Sunday, I had a large turn out including two different couples being escorted by their Realtor®.  One agent introduced herself, presented her card and asked if she could show the home.  The other just dropped her business card on the greeting table and walked past me without even a hello.

 

The first walked through with her clients  writing down questions they had.  At the end of showing the home, she stopped by me, asked their questions, and thanked me for my time.

 

The second lead her customers through the home making negative comments about just about everything in the home - older sky lights, older saltillo tile, stairs in the home, plaster rather than pebble tech pool, etc, etc, etc.  As she was escorting her clients out, again without a word to me, the Mr. stopped by me quickly, asked for a card and left with a wink.  

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I looked at this agent’s card and recognized her as selling typically ONLY in the newer tract home subdivisions - certainly not an older custom home in a quaint little neighborhood.  Okay, so older doesn’t appeal to YOU, but………

 

About an hour later, I received a call from Mr. buyer.  He wanted to work with an agent who KNEW the area and KNEW the older homes as he and the Mrs. don’t like newer TRACT homes or his agent whom he met at one of her open houses.  

 

Moral to this story:

 

Don’t show homes in an area you’re not familiar

or

don’t share YOUR opinion just because YOU like something different.


It’s about the customer and what they like!!!!!

 

Posted by

Juli Vosmik

Dominion Real Estate Partners, LLC

480-710-0739

 

 Scottsdale and Cave Creek Real Estate

 

 

Helping you make informed decisions whether buying or selling homes in Scottsdale, Cave Creek and north Phoenix Arizona.  I know the area - I live here.

 

A portion of all sales is donated to the various animal rescue and humane societies.

 

AZ license SA582226000

 

 

 

 
Les & Sarah Oswald
Realty One Group - Eastvale, CA
Broker, Realtor and Investor

Customer service and courtesy should apply to everyone. What goes around...comes around.

Jul 22, 2014 01:56 AM
Liz Wallace
Century 21 Sherlock Homes - Rockville Centre, NY
Broker C21 Sherlock Homes, Rockville Centre, LI, N

Julie good to see you back in the "Rain".  I'm glad the buyer recognized that his Agent was horrible, good for you.

Jul 22, 2014 04:22 AM
Jane Peters
Home Jane Realty - Los Angeles, CA
Los Angeles real estate concierge services

That is a great story, Juli. Finally an obnoxious agent that got their due.

Jul 22, 2014 05:22 AM
Juli Vosmik
Dominion Fine Properties - Scottsdale, AZ
Scottsdale/Cave Creek, AZ real estate 480-710-0739

Honestly, I was REALLY surprised with agent #2 - she's fairly successful IN HER MARKET.  Outside of her market, obviously not so successful.

Jul 22, 2014 06:11 AM
Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

The first thing that got me is that you had a large turnout at your open house. We had an open house discussion in my office just yesterday. We are lucky if even the neighbors stop by out of curiosity. 

Jul 22, 2014 06:14 AM
Bruce Walter
Keller Williams Realty Lafayette/West Lafayette, Indiana - West Lafayette, IN

Juli, this is great advise on both counts and it sure looks like you will gain a new client!

Glad to see you posting!!!!!!

Jul 22, 2014 07:38 AM
Elyse Berman, PA
LoKation Real Estate - Boca Raton, FL
Boca Raton FL (561) 716-7824

Well done, Juli!  We never know where our next buyer will come from.  This was a good one!

Jul 22, 2014 10:40 AM