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Fire A Client? Why Would An Agent Fire A Home Buyer??

By
Real Estate Agent with Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate 303829;0225082372

Fire A Client?  Why Would An Agent Fire A Home Buyer??

It's rare, thank Goodness!!  However, if an agent finds themselves experiencing discomfort with a prospective home buyer, a few questions have to be asked. 

I've divorced a few home buyers over the years. 

1.  Fair Housing Awareness.  The prospective home buyer was quite vocal about the neighborhoods he would consider.  Sadly, his preferences were all race based.  This was a relocation referral and I just gave him back to my broker.

2.  Market Value Research.  Prospective home buyer insisted on writing multiple offers for about 75% of market value.  Not going to happen in the area of his search where the SOLDs were about 98% of list prices.

3.  Seeing Is Believing.  Investment buyer who wanted to write sight-unseen on multiple listings. 

4.  Credit Approval.  Residential home buyer to insisted on making offers before being credit approved.  I don't mind showing homes to prospective buyers to help them learn the market, but making written offers means they must be at least credit approved. 

The fact that many home buyers don't understand is that writing and presenting an offer to buy real estate in Maryland and Virginia is a very time consuming process.  Multiple forms are required and, if not completed in full could present significant risks to the agent.  No thanks.

When a home buyer is ready, willing and able to tour properties in their qualified price range, I'm ready.  However, making offers to buy moves the transaction to a higher level and requires a genuine showing of commitment on the part of the home buyer.

This post inspired by in her post today about firing a seller.

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Comments(70)

Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

Jay.  I'd just refer them.

Inna.  We do have that freedom.

Praful.  As long as what they want is legal, I'm fine with it.

Brian.  That's true.

Gayle.  Those folks don't engage me.

James L.  You're right about engineers.  They seek form, not substance.

Gayle.  Those folks are rare.

Bill.  Fact is, we need that lender's letter to make an offer.

Evelyn.  While there's no rule, it's a good practice.

Brian.  That's me.

Jane.  Simple, isn't it???

Judi.  Not all.  I have one network partner who never gives up on a buyer.

Hella.  I'm happy to show future buyers.  Just another tour so they can get to know me.

Olga.  Of course it does.  For me, it's a matter of seriousness of the buyer.

Jeff.  Of course there are.

Aug 26, 2014 09:04 PM
Carol Zingone
Berkshire Hathaway Home Services Florida Network Realty - Jacksonville Beach, FL
Global Realtor in Jax Beach, FL - ABR, CRS, CIPS

Lenn, I think the market awareness piece is the toughest one to overcome at times....however, I picked up an idea Ferry at our state conference earlier this month. 

Aug 26, 2014 09:23 PM
Jenna Dixon
Momentum Real Estate Group LLC - Marietta, GA
55 & Over | New Constructions | Horse Farms

I have had a few that have been dismissed for Fair Housing issues.  Not only does it ruffle my sensibilities (which is another reason I will send a client packing) but I refuse to participate in anything that puts my license at risk.

Happy trails!

Aug 26, 2014 09:40 PM
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

Lenn, This is great advice for buyer agents. I have wasted a lot of time over the years on buyers. I wish someone gave me these tips at when I got my license.

Aug 26, 2014 10:18 PM
Rob D. Shepherd
RETIRED - Florence, OR
RETIRED

I have used all those reasons to show them the door, politely as situations can change.

Aug 26, 2014 11:22 PM
Jeanne Gregory
RE/MAX Southwest - Sugar Land, TX
The most important home I sell is YOURS!

I fired a guy for making racial slurs during a listing appointment.  He was a very negative, rude fellow and I was looking for the door anyway. 

Aug 26, 2014 11:41 PM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

Jenna.  Buyers who what to live in neighborhoods with folks just like them and I've met them, should do their own demographic research.

We simply cannot do it.

Gita.  Seems to me someone would in pre-licensing class.

Rob.  Always polite.

Jeanne.  I'd do the same.

Aug 27, 2014 12:16 AM
Doug Rogers
RE/MAX Coastal Properties - Destin, FL
Your Real Estate Resource!

Hi Lenn,

 I am more picky with buyers upfront in the process. I've found this weeds out most of the drama. Most...

Aug 27, 2014 12:42 AM
Mark Brandon

Hi Lenn,

 

Nice blog Lenn! 

Aug 27, 2014 02:26 PM
Claude Labbe
RLAH / @properties - Washington, DC
Realty for Your Busy Life

Lenn,

I'd add another  "when the buyer simply & consistently refuses to consider any strategies or options I suggest".  If we're not able to work together, let's just not work together.

In addition to #46 James (Jim) Lawson, DBA , I've had "issues" with buyers who were attorneys.  Oh dear, they just make it so much more intersting.

Aug 27, 2014 03:32 PM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

Doug.  Of course and that's the best practice. 

Mark.  Thanks.

Claude.  I've heard that from many agents.  For me, attorneys make wonderful buyer clients.  They are a bit ahead of the average consumer in terms of the contract of sale.  With attorneys, we are fairly sure that they understand what you're saying.  With many buyers, despite their shaking head, they may not understand.

Aug 27, 2014 10:08 PM
Mary Stewart
Keller Williams Atlantic Partners/Southside - Jacksonville, FL

I could not agree more.  Life is too short.  this work is hard, and we need to make it as enjoyable as possible, and I think the buyer needs to be committed.  We are not magicians.

Aug 29, 2014 09:53 AM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

Mary.  I believe that our time is valuable and we have to be available for serious buyers and sellers.  

Aug 29, 2014 10:17 PM
Ann Hayden 636-399-7544
Berkshire Hathaway HomeServices Select Properties-St. Louis Missouri - Des Peres, MO
SelectAnn.com

Hi Lenn,

Our time is valuable and we are not paid for the time wasted by individuals who are not serious about the process...

Great post.

Ann Hayden in Wildwood, MO

Aug 30, 2014 02:02 PM
Sharon Paxson
Sharon Paxson, Realtor® EQTY Forbes Global Properties - Newport Beach, CA
Newport Beach Real Estate

Hi Lenn - those are very good reasons to fire a client and it becomes tough to represent someone under any of those circumstances. 

And my client wants to write, I do have them meet with a lender to ensure that they can actually qualify.

Aug 31, 2014 04:14 AM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

Ann.  It's never a waste of time if we are also previewing.  That said, it take more time.  I want serious buyers.

Aug 31, 2014 07:52 AM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

Sharon.  If many agents are like me, they won't even look at an offer without a lender's letter.

Aug 31, 2014 07:54 AM
Ann Hayden 636-399-7544
Berkshire Hathaway HomeServices Select Properties-St. Louis Missouri - Des Peres, MO
SelectAnn.com

Lenn,

I agree.

Ann Hayden in Wildwood, MO

Aug 31, 2014 11:48 PM
Holly Biltz
Charles Rutenberg Realty - Saint Cloud, FL
I sell the dream of Home Ownership!

Great post your points are all valid ones, thanks for sharing.

 

Sep 01, 2014 11:02 AM
Rosie Crow
Serving Sugar Land, Richmond, Rosenberg, Missouri City - Sugar Land, TX
Exceeding Expectations. Delivering Results

I fired one person for holding on to very unrealistic expectations and not taking my professional advice to heart.  The market statistics don't lie.  

Sep 01, 2014 12:05 PM