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I Want to Use the Listing Agent to Buy a Home

By
Real Estate Broker/Owner with Home Jane Realty BRE# 01439865

If you are in the process of buying a home in Los Angeles and come across a listing on my website you are actually looking at a feed from the Multiple Listing Service (MLS) provided by the Internet Data Exchange (IDX) to which I am subscribed. I am probably not the listing agent.Using the listing agent when buying a home

I often get calls about "your listing" and proceed to tell the caller that I am not the listing agent but will certainly be able to help them. Sometimes they will ask me for the name of the listing agent, and this is something I will rarely provide.Why?

  1. If I were the listing agent I would probably refer the buyer to a colleague to assist them because as the listing agent representing the seller who is paying my commission I personally think it is extremely difficult to be neutral when representing the two parties.
  2. I truly believe the buyer is often under the misconception that they need to call the listing agent to get the deal done. Using an agent to help you buy a property costs you nothing and you have your own personal ambassador guiding you throughout the process.

I recently had someone tell me that they bought a home through the listing agent who told them that if they wanted the home then they would have to go through them. If true this is totally unethical. Yes, the buyers got the home. And yes, they paid full price, well into the 7 figure mark for which the listing agent must have received a commission well into the six figures paid for by the seller. How much representation do you think the buyers got in that scenario? And I doubt this was a highly competitive situation given the price of the home.

We agents are bound by fiduciary duty which means we have to represent our clients to the highest standards. A listing agent is duty bound to present all offers to the seller and help them decide on the best one I am not saying that the buyers above did not present the best offer, but we will never know. Also what happened when the home inspection was done and a repair request needed to be presented? How well were the buyers represented in those negotiations? We will never know.

If you want to buy a certain home, money is no object, and they don''t care how they get it or how well they are represented then by all means approach the listing agent. You may not be the only buyer they are representing and then you are in the same boat of having to come up with the best offer, but this time you will not have your own representation. Also, if you do not get the home then you are back to square one, as the listing agent with whom you have been dealing will probably not have been sending you alternative options. Your own representative buyer's agent may have been, so you can immediately switch to your second choice with full representation throughout the purchase process.

Buying a home is not the easiest of exercises. Make sure the advice you are getting is in your interest. Your agent will of course receive their commission for the work they do, but they will not be distracted by the interests of two opposing parties, one of whom is holding the cash.

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Comments(14)

Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Jane

This is an excellent summary of the many reasons why buyers ought to have their own representation, I think many do not understand how it works nor what the value really is to them, and don't also know that this representation does not cost them. But lack of it sure could. Who want s to overpay or not have someone looking out for their best interests instead of the sellers?!

Jeff

Sep 15, 2014 04:08 AM
Jane Peters
Home Jane Realty - Los Angeles, CA
Los Angeles real estate concierge services

Jeff, we need to do a better job of educating buyers. It is not in their long term best interest to use the listing agent. Yes, they may get the home but they will end up paying for it.

Sep 15, 2014 04:14 AM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

Jane, We get those kind of calls too.  And if buyers would just think about it, if the listing agent agreed to a price (even if grossly overpriced), why would the listing agent EVER suggest anything less than full price is acceptable?  But a buyer's agent working SOLELY for the buyers, they'll let them know in a hurry the price is well off the mark.

Sep 15, 2014 04:46 AM
Carla Muss-Jacobs, RETIRED
RETIRED / State License is Inactive - Portland, OR

The listing agent loves to use their client's home as bait to hook a buyer client.  Whether they're calling to have them write the offer, or reeling them in to their boat to show them other properties . . . I wish buyers would GET A CLUE!  You provide excellent Buyer Agent representation in the Los Angeles real estate market Jane.

Sep 15, 2014 05:09 AM
John Meussner
Mortgages in AZ, CA, CO, DE, FL, GA, IN, MD, MN, MT, NC, NJ, NV, OK, OR, PA, SC, SD, TN, TX, UT, VA, WI - Fair Oaks, CA
#MortgageMadeEasy Fair Oaks, CA 484-680-4852

Jane, that title is a very dirty phrase!  Buyers need to know how agency works, and how dual agency simply doesn't work.  You do a great job educating.

Sep 15, 2014 07:03 AM
Hannah Williams
HomeStarr Realty - Philadelphia, PA
Expertise NE Philadelphia & Bucks 215-820-3376

Jane  This is a great post about agency which most buyers do not understand .

Sep 15, 2014 09:04 AM
Jane Peters
Home Jane Realty - Los Angeles, CA
Los Angeles real estate concierge services

Bill, there you go. Exactly. This is barely OK if money is no object and you just want the home.

Carla, thank you.

John, thank uyou also.

Hannah, and thank you.

Sep 15, 2014 09:44 AM
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

Jane, nice explanation to a situation that arises all too often. The buyer does NOT benefit by using the listing agent.

Sep 15, 2014 11:05 AM
Karen Fiddler, Broker/Owner
Karen Parsons-Fiddler, Broker 949-510-2395 - Mission Viejo, CA
Orange County & Lake Arrowhead, CA (949)510-2395

This was so common when we were in our crazy market a few years ago. I've seen it slow down, but it's still something to overcome. You have great points in this post. 

Sep 15, 2014 12:28 PM
Jane Peters
Home Jane Realty - Los Angeles, CA
Los Angeles real estate concierge services

Lottie, no they really don't.

Karen, thank you.

Sep 16, 2014 06:55 AM
Kathy Schowe
California Lifestyle Realty - La Quinta, CA
La Quinta, California 760-333-8886

I am in your court big time!  Dual agency should be illegal in all states.  Buyers need their own agent to look after them during a deal.  Kudos!  K

Sep 16, 2014 09:28 AM
Jane Peters
Home Jane Realty - Los Angeles, CA
Los Angeles real estate concierge services

Kathy, case in point the people I mentioned who were told they would not get the home if they didn't use the listing agent.

Sep 17, 2014 05:18 AM
Sharon Paxson
Sharon Paxson, Realtor® EQTY Forbes Global Properties - Newport Beach, CA
Newport Beach Real Estate

HI Jane - wow if the agent told that buyer that they needed to buy the home from them, that is truly unethical. You have listed some great reasons for a buyer to utilize their own agent.

Sep 22, 2014 02:11 AM
Jane Peters
Home Jane Realty - Los Angeles, CA
Los Angeles real estate concierge services

Sharon, unfortunately too much of this goes on and the consumer suffers. There is even an agent who on national TV recommended that buyers do this because the agent may throw in some money......

Sep 22, 2014 05:17 AM