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Would You Hire a Listing Agent Who Had Never Seen Your House?

By
Real Estate Broker/Owner with Franklin Homes Realty LLC

Would You Hire a Listing Agent Who Had Never Seen Your House?Today, I overheard another agent sharing an interesting listing strategy. He requests sellers meet in his office for the listing presentation. He tells them when agents meet in their homes, the agents hone in on the seller's emotional attachment and then uses that against them to win the listing.

Just to clarify, this agent wasn't talking about short sale sellers who had a foreclosure looming. These were sellers who weren't delinquent on their mortgage and had equity in their homes. 

He advises sellers to meet with agents in the brokerage office. This way, the sellers have removed themselves from the object of their affections. 

Their home is no longer their home, just an asset to be sold.  Sellers can then focus on hiring the best agent to sell their house, rather than hiring an agent who has preyed on their emotional attachment to it. 

Of course, the obvious question would be, "How can an agent price a home he hasn't seen?"

In reality, we've already run the comparable sales prior to entering a seller's home. Based upon the recent sales, active listings and expired listings, we've determined a range, if not, an actual listing price. However, the final piece in that puzzle is usually determined after we see the house. If I don't know what the house looks like, how can I put an accurate listing price on the home while the sellers are in my office?

My goal is to get a signed listing agreement at the listing presentation. I don't know any sellers who would sign a listing agreement and leave the price blank to be filled in later. It's not like I can get the signed agreement and then go view the house to price it. 

As far as I'm concerned, there isn't any real advantage to the seller. As a matter of fact, the person who benefits most is the agent. Let's face it, if I have every seller meet in my office and I don't have to worry about commuting time to each appointment, I can get lots more listing appointments in each day.

What exactly is the benefit to the seller? Oh that's right, he won't be taken in by a slick salesman. In my opinion, any agent who would prey on a seller's emotional attachment to their home is going to do it no matter where he conducts the listing presentation.

I'm not sure how this agent gets around this pricing issue, I didn't stick around to find out. The question that keeps running through my head:

Would you hire a listing agent who had never seen your house?

Posted by
Tammie White, Managing Broker/Owner
CLHMS, CRS, GRI, SFR
Franklin Homes Realty LLC
Franklin, TN
(615) 495-0752 
GET REAL. GET LOCAL.
 
This posting with the content written here and photographs displayed are the intellectual property and opinions of Tammie White of Franklin Homes Realty LLC. Any party who uses this material without the written permission of Tammie White is subject to copyright infringement and possible lawsuit.

Comments(17)

Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Hi Tammie - a very interesting question.   If I go back into the recesses of my memory, I recall hearing about this strategy(or something quite similar) many years ago in a seminar.  Never knew of anyone who "made it work" or the logistics of such a plan.  

I'll be checking back to see the comments.

Sep 16, 2014 05:00 PM
Debbie Gartner
The Flooring Girl - White Plains, NY
The Flooring Girl & Blog Stylist -Dynamo Marketers

Yes, it seems to me that you would need to go to the house to give a price.  Maybe this is a 2 close call.  But, if it is working for the agent, it might be interesting to see how they may it work.

Sep 16, 2014 08:15 PM
Chris Griffith
Downing-Frye Realty, Bonita Springs, FL - Bonita Springs, FL
Bonita Springs Listing Specialist - Agent

We're really cookie cutter here. It really is unnecessary for most valuations for me to breach the door but I do and so I know up front that they think their light switches are worth 10,000 more than the light switches at a house down the street.  Saw a "$40,000 pool heater" once. lol House had the same value both before and after I determined that the only difference was a pool heater. Did not take the listing, it did not sell with the agent who bought the listing.

Sep 16, 2014 10:05 PM
Shannon Milligan, Richmond VA Real Estate Agent/Associate Broker
RVA Home Team - Richmond, VA
RVA Home Team - Winning with Integrity.

Only ONCE have I had a SELLER ask to meet me in my office and that was to interview me as a person. Then they invited me into their house for the listing presentation. Often I will now go to the listing appointment and not give the seller a price until a day or two later as it is so important to SEE what the home looks like and then put together that puzzle you mentioned. I certainly wouldn't hire a listing agent if they have never seen the home in question.

Sep 16, 2014 10:42 PM
Nicholas Costantino
Engel & Völkers - Hoboken, NJ
CRS, ASP, e-Pro

I cant imagine listing a home without seeing it. I know we can give a pretty close range without actually looking at a home but there are so many factors that go into the final price and I believe you can only really know what that number is by walking thru the home.

Sep 17, 2014 12:32 AM
Amanda Christiansen
Christiansen Group Realty (260)704-0843 - Fort Wayne, IN
Christiansen Group Realty

It's always interesting to hear of other agent's strategies.  I have never and will never price a home before seeing it.  I don't like this strategy at all, but if it works for him, why not?

Sep 17, 2014 01:01 AM
Belinda Spillman
Aspen Lane Real Estate Colorful Colorado - Aurora, CO
Colorado Living!

Wow.  That's a new one.  I can't imagine listing a home without previewing it first.  What if it was really dirty and smelled like old socks (or worse yet - cat pee).  How could the agent know where to price this home as compared to one in pristine condition.  Just doesn't make sense unless he prices all his listings lower than the market will bear.

Sep 17, 2014 07:31 AM
Tammie White, Broker
Franklin Homes Realty LLC - Franklin, TN
Franklin TN Homes for Sale

Michael - I was also hoping we would get a good response to this post from an agent who had used this strategy. Either no one here is doing it or they don't want to admit to it.

Debbie - I would have lots of questions for an agent using this method.

Chris - I've met a few of those.

Shannon - Sellers here are expecting us to give them a price at the listing presentation.

Nicholas - Agreed.

Jared - I'm not sure how the agent actually does this.

Belinda - That may be a possibility.

Sep 17, 2014 10:18 AM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

No I would not hire an agent that hasn't seen my house but in fact we have an agent in town that does her listing appointments on the phone. She tells the seller just what they have to do if she is going to accept their listing. Then if they agree she sends her team to complete the listing. The funny thing is that sellers actually do it this way and think it is normal.

Sep 17, 2014 02:06 PM
Tammie White, Broker
Franklin Homes Realty LLC - Franklin, TN
Franklin TN Homes for Sale

Debbie - That's a first. What seller would do such a thing?

Sep 17, 2014 02:30 PM
Rebecca Gaujot, Realtor®
Lewisburg, WV
Lewisburg WV, the go to agent for all real estate

No No No...I would never list a home without seeing it first. Different strokes for different folks I guess.

Sep 18, 2014 03:15 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Tammie

It certainly is a different model, but I know several agents with big teams who sell a ton of homes who do this. I believe they have a listing specialist check out the home first but the actual discussion is removed from the home to the office if they pass GO. I'll have to find out more about how this is done and why it is working

Jeff

Sep 18, 2014 01:58 PM
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

Good morning, Tammie.... I don't understand how pricing would be accomplished if an agent didn't see the size of the rooms and the condition....that approach is very questionable....

Sep 19, 2014 07:29 PM
Tammie White, Broker
Franklin Homes Realty LLC - Franklin, TN
Franklin TN Homes for Sale

Rebecca - I'm with you.

Jeff - That makes more sense. This agent does have a team so that may be the way they are doing this.

Barbara - I am in total agreement.

Sep 20, 2014 01:23 AM
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

Tammie, I have to say these "sellers" are not very savvy in my opinion.

Sep 20, 2014 03:57 AM
Dagny Eason
Dagny's Real Estate - Wilton, CT
Fairfield County CT, CDPE Homes For Sale and Condo

Craziness....   never happen here, I don't think.

Sep 21, 2014 12:47 PM
Katerina Gasset
The Gasset Group & Get It Done For Me Virtual Services - Provo, UT
Amplify Your Real Estate & Life Dreams!

Definitely not. Sellers should take note of this, there is a fat chance of pricing your home incorrectly if the agent would not bother to see and check your home. 

Oct 13, 2014 04:00 PM