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OK! Yes, I'm Bragging - Got Repairs for My Buyer on FreddieMAC "AS-IS"

By
Real Estate Broker/Owner with Atlanta Homes ODAT Realty - Love our Great City - Love our Clients! Buckhead - Midtown - Westside

OK! Yes, I'm Bragging -
Got Repairs for My Buyer on Freddie MAC "AS-IS"

 

I am so proud of myself! I persevered in spite of the odds. OK! Yes, I'm Bragging - Got Repairs for My Buyer on Freddie MAC "AS-IS" to be done before Closing. So exciting!

Will the repairs be as good as what my Contractor would have done? I doubt it. Yet the main thing is that staying focused on my Buyer Client's needs worked. I actually achieved the goal! OK! Yes, I'm Bragging - Got Repairs for My Buyer on Freddie MAC "AS-IS".
Exactly what did I do? As POLITELY as I could, I remained insistent that the Listing Agent present the request to the Seller, HomeSteps, which is Freddie Mac. Why did I stress "politely" in that sentence?

Well, I never received a reply from the Listing Agent the first time I sent in the GAR F107 Amendment to Address Concerns with the Property.

Obviously, the first time the Listing Agent had received the previous email since it had not bounced. I had sent it to the general mailbox at the office, to the Listing Agent's personal work email and to the Office Manager's personal work email.

What next? OK! Yes, I'm Bragging - Got Repairs for My Buyer on Freddie MAC "AS-IS"  but remember - I am so proud of this accomplishment for my wonderful Buyer Client.

Four days later, I resent the email and the attachment. This time I also copied it to the Closing Paralegal at the Closing Attorney's office. I asked all recipients to acknowledge receipt of the email and Amendment as attached. In addition, I asked the Listing Agent to confirm the date on which she presented the Amendment to the Seller.

Yes, again, no reply from the Listing Agent. The Paralegal replied, "Received." and I responded, "Thanks."

Two days later, for the third time, I wrote to the Listing Agent (and to all three addresses again)I added a sentence: "The Closing Attorney's office acknowledged receipt of the Amendment."

Finally, that same evening, I received a response from the Listing Agent's Office Manager. She said, "Lynn, we are in receipt of your request. Seller is capping wires and treating exterior if  [sic] french doors. "
Don't ask me why they finally answered after SIX DAYS - maybe because I mentioned that the Attorney's office had acknowledged? OK! Yes, I'm Bragging - Got Repairs for My Buyer on Freddie MAC "AS-IS". All I really care about is that my Buyer Client will get what she wanted!

Immediately, I wrote back to the Office Manager and Listing Agent, (again to all three email addresses), saying,

Dear --------,
Thanks for getting the Seller to repair the damages.
Please send a written document attesting that the repairs have been completed.

Sincerely, Lynn

What now? Now I think I will send a link to this post to my Buyer Client!
Have a happy day -
Lynn

 

Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

Good for you.  People sometimes don't even think they can even ask.  I've heard buyer's agents tell clients "you can't ask for repairs on a foreclosure".  Yeah right, I've had them approved many times.  

And thanks.  There was a feature over the weekend about profile photos looking like we actually look.  My photo wasn't old, but my hair style sure was different.

Sep 28, 2014 01:05 PM
Jordon Wheeler
The Jordon Wheeler Group - Fairburn, GA
J W Group Real Estate Sales and Service

Hi Lynn B. Friedman ,

I love the way you persevered in your request for the repairs to be completed by Freddic Mac.  I have gotten price reductions for repairs, but it is not easy.  I can definitely appreciate your efforts.

Best of GREAT success to you always!

Sep 28, 2014 01:27 PM
Wayne Johnson
Coldwell Banker D'Ann Harper REALTORS® - San Antonio, TX
San Antonio REALTOR, San Antonio Homes For Sale

Lynn B. Friedman Being polite is a great business tool that is too often under used. 

Sep 28, 2014 01:42 PM
Lynn B. Friedman CRS Atlanta, GA 404-617-6375
Atlanta Homes ODAT Realty - Love our Great City - Love our Clients! Buckhead - Midtown - Westside - Atlanta, GA
Concierge Service for Our Atlanta Sellers & Buyers

Tammy Lankford Thanks for stopping by! It's there for the asking - worst they can do is say "No" or do a bad job on repair- right? Hope this one is done well. The ENTIRE double doors were water-damaged and growing mushrooms on the exterior!

Jordon Wheeler So great to see you here. I wish I had gotten the reduction so we could have been sure it was done right. Let's just hope the people doing the work realize that the entire door unit needs to be replaced!

WAYNE JOHNSON -  It wasn't easy being polite in these circumstances. Just plan NOT POLITE to not even answer until the THIRD request. I was prepared to contact Freddie Mac if needed.

Have a happy day -
Lynn

Sep 28, 2014 02:29 PM
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

Good morning Lynn B. Friedman you have the right to "brag" and I'm confident that your buyers are very happy that they asked you for guidance and representation for their purchase....you did a job worth bragging about, but you already know that!!

Sep 28, 2014 08:35 PM
Lynn B. Friedman CRS Atlanta, GA 404-617-6375
Atlanta Homes ODAT Realty - Love our Great City - Love our Clients! Buckhead - Midtown - Westside - Atlanta, GA
Concierge Service for Our Atlanta Sellers & Buyers

Barbara Todaro Our mutual friend Margaret Rome, Baltimore Maryland encouraged me to write about successes. I hope this will encourage others to make the effort to get repairs for their Buyers even when it says "AS IS".
Have a happy day -
Lynn

Sep 28, 2014 11:39 PM
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

Lynn B. Friedman I've always been a promoter of successes by my team and office.... how will anyone know unless you tell them!!!

Sep 28, 2014 11:46 PM
Roger D. Mucci
Shaken...with a Twist 216.633.2092 - Euclid, OH
Lets shake things up at your home today!

And well you should brag Lynn.....glad you took the advice of Margaret Rome, Baltimore Maryland .

Sep 29, 2014 12:39 AM
Lynn B. Friedman CRS Atlanta, GA 404-617-6375
Atlanta Homes ODAT Realty - Love our Great City - Love our Clients! Buckhead - Midtown - Westside - Atlanta, GA
Concierge Service for Our Atlanta Sellers & Buyers

Roger D. Mucci Can't go wrong taking Margaret's advice, can you?

Sep 29, 2014 07:43 AM
Chris Griffith
Downing-Frye Realty, Bonita Springs, FL - Bonita Springs, FL
Bonita Springs Listing Specialist - Agent

Congratulations on a job well done.  Getting repairs is a challenge, for sure! 

Sep 30, 2014 09:15 PM
Lynn B. Friedman CRS Atlanta, GA 404-617-6375
Atlanta Homes ODAT Realty - Love our Great City - Love our Clients! Buckhead - Midtown - Westside - Atlanta, GA
Concierge Service for Our Atlanta Sellers & Buyers

Chris Griffith One day I will call you and tell yu what the result was. we go to see the repairs on Sunday! Thanks for the comment. Lynn

Sep 30, 2014 10:07 PM