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Walk Beside Your Customer

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Education & Training with Ludwig & Associates

Walk Beside Your Customer

“Don’t walk in front of me, I may not follow. Don’t walk behind

me, I may not lead. Just walk beside me and be my friend.”

Albert Camus 1913 – 1960, French Nobel Prize Winner

Author Journalist, Philosopher

 

As I see it . . . . . . .

Walk beside your customer

 

You may ask you customers to follow your advice . . . . and they may not be ready too . . . . or they may resist.

 

At other times your customers may be aggressive . . . . and tell you the way things are going to be . . . . In your heart you know they will be moving down the wrong path.

 

Walk beside your customer . . . . and build the bond of trust and rapport with them.

 

The strongest and most productive business relationships are the ones that are build on being of service to your customers . . . . Where you understand customers . . . . their needs . . . . and their motivations.

 

When your customers know that you care about them as a person . . . . and you put their needs in the forefront of the business relationship. Your customers will walk with you through a successful business transaction.

 

Walk beside your customer . . . .and your business relationship will be on a solid path.

 

 

©2014 Lou Ludwig Motivational Power Quote, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author

Tammy Adams ~ Realtor / Podcaster
Maricopa Real Estate Co - Maricopa, AZ
A Maricopa Agent who Works, Lives & Loves Maricopa

We are their partner. We walk beside our partners. We are on this journey together. 

Sep 30, 2014 02:37 PM
Florida Tolbert Team Keller Williams Advantage
Keller Williams Advantage III Realty in Lake Nona - Orlando, FL
Keller Williams Land Luxury Division Specialist

We are taught to lead them to the answers but let them ultimately self discover exactly what you need them to discover.  

Sep 30, 2014 02:41 PM
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

Good morning Lou. I love the quote, this is one we can all learn from. I copied this one down and will share it with all in my office.

Sep 30, 2014 06:34 PM
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Lou, until you establish trust you are like an octopus on roller skates. A lot of movement without direction. Enjoy your day!

Sep 30, 2014 08:23 PM
Debbie Gartner
The Flooring Girl - White Plains, NY
The Flooring Girl & Blog Stylist -Dynamo Marketers

This is great advice, Lou.  Also, it helps if you have had a similar experience in doing what they are about to do (e.g. buying a home, redoing their floors, etc).

Sep 30, 2014 08:36 PM
Roy Kelley
Retired - Gaithersburg, MD

I like the quote and appreciate your inspirational messages.

Have a very special day!

Sep 30, 2014 09:08 PM
Maria Gilda Racelis
Home Buyers Realty, LLC-Manchester, Bolton. Vernon,Ellington - Manchester, CT
Home Ownership is w/in Reach. We Make it Happen!

Hi Lou: There are moments when I need to disagree with my client but I do it with rational explanation.

Sep 30, 2014 10:21 PM
Dagny Eason
Dagny's Real Estate - Wilton, CT
Fairfield County CT, CDPE Homes For Sale and Condo

Good advice! It is essential to walk beside your customer! Thank you for sharing and I loved the quote from Camus

Oct 01, 2014 04:07 AM