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Open House Etiquette for Buyers

By
Real Estate Agent with Diamond Partners, Inc

Open House

Open House Etiquette for Buyers.  You didn't know you had rules when you went to open houses?  Well, there are some! 

First, be polite.  The agent there is not there for you to practice your rude behavior.  If you are working with a Buyer's Agent, just present your Open House Pass, or their business card.  And if you are working with a Buyer's Agent, you should know their name!  They are helping you with a very large purchase. The less communicative you are, the more suspicious you look.

Second, sign in. You don't have to leave all your contact information, but a phone number would be nice. You can always request not to be contactacted.  With the world gone crazy, if something should happen at the house, knowing who was there could be important.

Third, don't be embarrassed if you are a neighbor. It isn't a big secret that neighbors will show up to look inside! And most agents will welcome you because you might be just the person to help find the buyer! 

 

Fourth, if the agent asks you to take off your shoes or wear booties, or if you just see the sign that says that, please do it.  This is someone else's home and respect is the order of the day. 

 

Whether you are in the market or just like to go to open houses or you always wondered what the inside of that house looked like, treat it as if it were your home, or better!  The Golden Rule is always appropriate - treat others the way you would want to be treated.

So, if you always wondered what the proper Open House Etiquette , here you have it. Happy House Hunting.

Comments(49)

Colleen Fischesser Northwest Property Shop
NextHome Experience - Chelan, WA
A Tradition of Trust in the Pacific NW since 1990!

Ugh....I want to print this and laminate it and post it on the front door of every open house I do. I am sometimes absolutely appalled by how rude some people can be when inside another person's home!

Oct 20, 2014 11:57 AM
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

Very good Suzie, perhaps this would be a good handout for open house attendees to read when they come through the door.

 

Oct 20, 2014 11:58 AM
Joan Whitebook
BHG The Masiello Group - Nashua, NH
Consumer Focused Real Estate Services

Sellers "demand" public open houses. They are under the mistaken belief that open houses result in a home selling.  I am not sure where this misinformation comes from, but it is unfortunate that sellers have these beliefs.  Most open houses are opportunities for the hosting agent to get a buyer (for another house).

Oct 20, 2014 12:08 PM
Sussie Sutton
David Tracy Real Estate - Houston, TX
David Tracy Real Estate for Buyers & Sellers

I have never encountered someone who is rude.  If this happened, I might ask be tempted to ask them to leave. They have to have respect for my buyers. 

Oct 20, 2014 12:20 PM
Claude Labbe
RLAH / @properties - Washington, DC
Realty for Your Busy Life

I've had Mickey Mouse at several of my Opens.

But if Mickey takes off his shoes, that already helps.  And often, Mickey tells me he's got an agent, which is fine.

Oct 20, 2014 12:35 PM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

No matter how long I live, i'll always be a little surprised that common sense isn't very, very common...You know?

Oct 20, 2014 04:36 PM
Suzanne Otto
Six Twenty Designs - Lansdale, PA
Your Montgomery County PA home stager

But if you're just a looky-loo, don't take up the listing agent's time by having a long, pointless conversation. I've seen that happen...

Oct 20, 2014 10:12 PM
Suzie Townley
Diamond Partners, Inc - Gardner, KS
Relaxed Professionalism

Silvia, I agree. It's someone else's home.

Colleen.  Doesn't happen often to me, but sometimes is enough.

Bob, good point to ponder! 

Joan, I have sold the home I am holding open AND had buyers find the home they want to buy several times!  The point is to make the house available.  Open Houses do that and I love doing them. 

Sussie - did you mean respect your sellers?

Claude, I never had Mickey or Minnie! How lucky for you.  They have visited my website several times, but I have never met them in person.

Laura, this is unfortunately very true.

Suzanne, I don't mind looky-loos or neighbors. But you are right, please don't help me show the house or engage me in pointless conversations.

Oct 20, 2014 11:18 PM
Shannon Milligan, Richmond VA Real Estate Agent/Associate Broker
RVA Home Team - Richmond, VA
RVA Home Team - Winning with Integrity.

I love it when neighbors come by! They get to tell the others how great the community is and they often share with me about their own home which helps me sell the listing. Win-win.

Oct 20, 2014 11:34 PM
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

Educating people on how to proceed is necessary for this subject

Oct 20, 2014 11:42 PM
LaNita Cates
REMAX of Joliet - Joliet, IL

It's amazing how people walk into other people's home and act like a jerk. I've had people talk down to me and flat out ignore me.

Oct 20, 2014 11:57 PM
AndreaBFerreira CRS - SRS - CLHMS
Keyes Co. - Davie, FL
Miami Dade, Broward and Palm Beach County in FL

I loved this: " The less communicative you are, the more suspicious you look. " why people is so curious about their neighbor's home? some come as inspector, looking into details instead the house itself... is clear that is not a real buyer.... Humans....lol Thanks

Oct 21, 2014 12:53 AM
Mary Beth Bellomo
Rock Hill, SC

good thing about neighbors coming by is they may turn into a listing appointment. always good for the sellers to put valuables away under lock and key, even prescriptions

Oct 21, 2014 01:08 AM
Will Nesbitt
Nesbitt Realty at Condo Alexandria - Alexandria, VA
Nesbitt Realty is a family-run brokerage.

Call Real Estate Agent Suzie Townley at 913-322-8301 for Olathe, KS services.

Oct 21, 2014 01:33 AM
Bill Kennedy
Keller Williams Greenville Upstate - Greenville, SC
Homes For Sale Greenville SC

Great advice. Keep up the great posts.

Oct 21, 2014 01:43 AM
Donny Carter
Carter & Roque Real Estate - Frostburg, MD
Mountain Maryland Real Estate Expert

The removal of shoes is a hard one for some open house visitors to swallow.  (Only a handful have become so offended at the request that they just left left)  If your owner is concerned, suggest they can purchase a roll of carpet protector at the hardware store. Everybody wins.

Oct 21, 2014 04:23 AM
Kevin Mackessy
Blue Olive Properties, LLC - Highlands Ranch, CO
Dedicated. Qualified. Local.

I think you should always follow the guidelines given, especially if you are just looking around to check out the house.  The rules are never that strict.

Oct 21, 2014 04:45 AM
Jeff Jensen
The Federal Savings Bank/Lending in 50 states - Greenwich, CT

Proper etiquette is certainly expected at open houses.

Oct 21, 2014 07:31 AM
Suzie Townley
Diamond Partners, Inc - Gardner, KS
Relaxed Professionalism

Shannon, me too!  I don't comment on the neighborhood, but the neighbors can.  And the usual for me are neighbors how love their neighborhood which always helps!

Richie, I agree.  Education or information is important.

LaNita, when someone is condescending or just rude it is difficult for me to not just ask them to leave. 

Andrea, some come for decorating ideas, some to see if the house is the same or how it is different than theirs, some come because they may have a friend they want to move in next door!

Mary Beth, most of my clients know to lock up their weapons (as well as the other items you mentioned. I also remind them to put away any ammunition.

Will, Thank you.

Bill, thank you, too.

Donny, I agree that it is sometimes difficult for visitors to actually take off their shoes, so we have booties if they prefer. That is even difficult for some visitors.

Kevin, Mom taught me to look for clues when I entered another persons home.  If there were shoes in the entry, it meant they didn't wear shoes in their home and I shouldn't either.

Jeff, Proper etiquette is or should be expected not only at open houses!

Oct 21, 2014 11:01 PM
Hank Dugie
Brockway Realty, LLC - League City, TX
Mr. League City

The point about the neighbors is so true! Who knows, they might know someone looking for that exact house. Besides, an empty open house is no fun. I'd much rather have people stop by and visit.

Oct 22, 2014 05:10 AM