When She Started to Cry, It Broke My Heart

Hello Michael. Reading this it breaks my heart too.

Sometimes, we can't help getting affected with our clients on certain situations.  Michael , that only goes to show that you are not only working with your client for the sake of your job, but you are doing your job seriously with your heart on it. A nice read to end the day! 

I often become caught up in my clients excitement or discouragement. I have seen cries of joy and despair that touch my heart. We spend and dedicate several days building a special relationship and each time a challenge arises we must get answers. 

You are not the cause, many forget that the inspector only reports!

I hope so too.

Michael I hope she works through it and believes it can be fixed without draining the bank account.

Hi Michael - One of our toughest moments in real estate came at a market analysis. When we told the sellers what their home would sell for, the wife began crying, since it was far below what was needed for them to buy their dream home. It was a very sad moment.

It's hard not to get too caught up in the emotions of the buyers and seller Michael. She may look back at this as a good thing one day.

Oh, in a situation like that, it is hard not to be touched by such an outpouring of emotion.  I hope it turns out not to be something that cannot be resolved. 

Michael, I hope that the structural engineer convinces her that the foundation can be repaired.

What is really sad about this case is that the poor buyers probably don't understand the meaning of the term "AS IS" when used in that contract.

AS IS is never an absolute.  That structural defect is, at that point, a defect to be identified and repaired by the seller.  Once alerted about the defect, which is material, the seller would be obliged to disclose it to future buyers anyway.  Unless they life in a caveat emptor state like Virginia.  I don't know about TN.

Of course, were I that home buyer, I wouldn't touch that home with a ten foot pole.

Good morning Michael,

So sorry this buyer is so emotionally involved with this home. Considering what the structural engineer has to say any work done will need to be passed on to te next buyer. I have to agree with Lenn..I'd be gone to find another place to call home!

Michael, Homes are a personal thing ad for the most part when we buy them it is sort of emotional. I remember my first home and how excited I was. Then the work began and that fixed that excitement

You know that can be sad.... maybe she was already having a bad day... and sometimes nerves can get to you.

We have all been there....and I know sometimes you guys as inspectors get the "you ruined the deal" woes....

All you can do is tell the truth and you always do. We may not like to hear the truth but to find out later and think the truth was withheld is by far worse. I may cry; but I'll respect the one who told me the truth because trust to me is important. I think that woman does trust you.