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Mr. Home Inspector – Why have you been in my home for 5 hours!

Reblogger Lenn Harley
Real Estate Agent with Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate 303829;0225082372

Descriptive or Hyperbole??

Joshua Frederick may have engaged in a bit of hyperbole in his post describing the frustrations of home inspectors.  However, based on some of my experiences working with home inspectors over many years, I can say, I've experienced each and every problem encountered in his post.

Buy a pen for pet(s) for the when owners are not at home.

Random thoughts about showing homes for sale.

The Lock Box.  That (*^^&&** lock box that doesn't work.  That's a sign of negligence on the part of the listing agent that can cause a fine to be levied by our local association.

Loose Animals.  I have yet to figure out what makes pet owners believe that a pet, dog or cat is going to behave with a stranger just as they do with their family.  Agents and home buyers are no less than entruders in a home listed for sale.  Why should a buyer or their agent believe that the snarling dog is friendly as described in the listing report?

Sticking Door Knobs.  I'm still cursing owner of the home with the bathroom door that imprisoned a buyer for 20 minutes.

Hole in the Yard.  Sure, the owners Home Owner's Insurance will pay for the broken ankle.

Courtesy, Lenn Harley, Homefinders.com, 800-711-7988, serving home buyers in MD and VA.

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Original content by Joshua Frederick

 

 

(▲Reader warning: This is a longer blog post, so don't waste you're time reading it!)


Well Mrs. Homeowner, normally I can get in and out of a 3,000 square foot house like this in 3 hours. Your house presented me with a few "less-than-favorable" conditions that took some extra time. I did the best I could following the circumstances that were present and/or that transpired.    


Let me share a few:  


 

The lockbox code wasn't right.  After punching in the wrong code 3 times, we had to call your Real Estate agent.  Fifteen minutes later, the agent finally calls back, and apologizes for giving us the wrong code.  No problem, mistakes happen, I get it.  But after getting the door open, imagine our surprise of being pleasantly greeted with an eardrum-piercing, nerve-damaging, drop-to-the-floor in a hand-to-ears fetal position, security alarm.  So after finally getting that code from your agent again and dealing with your entire neighborhood lining the streets wondering what's going on, we finally could proceed with inspection. I wonder what time it will be when my hearing comes back?


         Estimated waste of time:  15-20 minutes.


You did mention in your note that there were a few indoor-only cats and not to let them out.  No problemo! What you didn't mention is that your "few" was about 7, and 3 of them acted as if they were "lifers" in prison.  So when there was any chance of "escape," they'd bolt to any ajar door in a matter of .3 nano seconds, obviously thinking its their only chance of freedom. Not to mention, every cabinet door, every closet door, hatch door, etc. etc.  So carrying ladders, tools, etc. through the doors and going in and out, I had to play the unwanted role of Mr. Goodshepard and herd them back into the house.

p.s Getting the one that got into the crawlspace and then scurried to the very back corner was a treat.  It only took me a "few" minutes to corral it and carry it back inside.  I then had unwrap 25 individual Band-Aids, from an entire box in my vehicle, to cover the red tic-tac-toe boards all over my left arm.  ( BTW, have you ever heard of de-clawing?)

 

 –      Estimated waste of time:  20 - 30 minutes.


 You didn't mention to me, however, the dilapidated condition of the freshly-painted deck.  It sure "looked" awesome, though.  Of course, falling through the painted over rotten deck boards didn't feel awesome. Getting my leg(s) out, was no picnic either – some of those splinters and cuts were quite large!  I am, however, so very thankful it wasn't a balcony. Things could've been much worse. And wouldn't you know it, I'm fresh out of Band-Aids (thanks to your cat.)

p.s. Could you let your husband know that painting over rotten/deteriorated wood doesn't fix it or make it any more structurally stable?  I take that back, don't worry about it, it'll be in your 158 page report with a few other things in need of fixin'.


     –      Estimated waste of time:  10 - 20 minutes


Oh yeah, the bathroom door lock sticks when you lock it (as if you didn't know.)  That sure would've been a nice trinket of info to know beforehand! I mean, good Home Inspectors check and look at everything, don't you know? Even door locks. Another 10 minutes of cursing and persuasively jiggling the door handle/lock and to no avail, still didn't open. Good thing the window worked!


–      Estimated waste of time:  10 - 15 minutes

  

Thanks for also telling me that you removed a tree stump in the side yard two years ago, but never bothered to fill in the hole with  dirt.  So when I was traipsing around the house, taking pictures of all your husband's handy work over the years, imagine the shock when I back-stepped into a 3 ft. deep grass-covered, earthy abyss. As if the fall from the bathroom window wasn't enough. This stunt garnered your neighborhood's attention again after seeing me hobbling and hopping around on your lawn on one foot screaming colorful obscenities like a drunken sailor.  What your neighbors must be thinking!


–      Estimated waste of time:  10-15 minutes (my ankle still hurts, BTW)

 

Last but not least, I'm also so very glad your "handy homeowner" hubby replaced the lost/missing screws at the electrical panel cover with the ever-so-common .875 mm trapazoid-head screws that he must've purchased at the Dollar Store.....in France. After sorting through 150+ bits in my vehicle, I finally located one that would work - and I found that in the back seat catch-all crack (along with some green Cheerios and Cheetos - which had to suffice, because I had to miss my lunch as well due to all my lost time.)


–      Estimated waste of time:  15-20 minutes


 

So as you can see Mrs. Homeowner, we encounter different situations day in and day out that affect our time.  I do and try to respect everyone's time and conduct my business in a timely fashion, but things happen, most of which are out of our hands. I am certainly not going to "short-change" my clients by them not getting a complete Home Inspection, and I'll take the extra time to make sure of that. Please understand, we don't purposely take extra time in an effort just to make you see red.  There's always a reason (that usually involves DIY husbands) – I hope you can respect that.  

p.s.  You might want to do a head count on your cats. I could've sworn I heard some meowing coming from the hood/engine area, when I was traveling down the freeway heading to my next inspection.  I didn't have time to stop and look for sure, though, cause I'm already late and I need to be on time☺

 

Posted by


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Comments(14)

Tom Arstingstall, General Contractor, Dry Rot, Water Damage Sacramento, El Dorado County - (916) 765-5366
Dry Rot and Water Damage www.tromlerconstruction.com Mobile - 916-765-5366 - Placerville, CA
General Contractor, Dry Rot and Water Damage

Thanks for passing this on Lenn, Inspectors can get held up waiting time on many things.

Oct 23, 2014 10:32 PM
Maria Gilda Racelis
Home Buyers Realty, LLC-Manchester, Bolton. Vernon,Ellington - Manchester, CT
Home Ownership is w/in Reach. We Make it Happen!

Lenn: I have to giggle at the introduction because things like these happens. Some home inspectors could be one's agent's nightmare.

Oct 23, 2014 10:41 PM
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Real Estate Agents - Luxury - Divorce

Lots of delays...here can be to frozen lock boxes....!

Oct 23, 2014 10:43 PM
Ted Glover
Alderman Classic Realty, LLC - Moultrie, GA
ABR in Moultrie, Georgia 229-854-5422

Thanks Lenn for the great article reading it was a hoot. It was like a short story sad but true of what the inspector's see everyday. Also to Joshua Frederick for the original post. 

Oct 23, 2014 11:11 PM
Gary L. Waters Broker Associate, Bucci Realty
Bucci Realty, Inc. - Melbourne, FL
Eighteen Years Experience in Brevard County

All in a day's work...although the days would be much shorter if attention was paid to the little things!

 

Oct 23, 2014 11:18 PM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

Yep, I have seen all of that too. I wouldn't be a home inspector for anything. Not my bailiwick.

Oct 23, 2014 11:19 PM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

Tom.  That shouldn't happen.

Maria.  HA!  Some agents can be a home inspector's nightmare too.

Sally and David.  I've seen that one time in all my years showing homes.  It was minus 5 outside.

Ted.  It was a good read, wasn't it???

Gary.  That is a fact.

Debbie.  Oh my.  I wouldn't either.

Oct 23, 2014 11:29 PM
Evelyn Johnston
Friends & Neighbors Real Estate - Elkhart, IN
The People You Know, Like and Trust!

Lenn, I read the original post and left a message there too.  I don't know why the Listing Agent didn't tel the Home Owner to remove the pets until the inspection is over.

Oct 23, 2014 11:39 PM
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Lenn, you have to wonder some times what the heck Sellers and the Listing Agent are thinking especially when it comes to pets.

I had a Listing Agent get angry with one of my LO's because of a cat running out the door when my LO stopped by at her Open House.  How is it the LO's fault if the Listing Agent let the cat run lose in the house?  What did she think was going to happen when someone came walking in?

Oct 23, 2014 11:48 PM
Bill Roberts
Brooks and Dunphy Real Estate - Oceanside, CA
"Baby Boomer" Retirement Planner

Lenn, That makes three of us. I wouldn't do it either for any amout of money. It really makes you appreciate a good home inspector, doesn't it?

Bill Roberts

Oct 24, 2014 12:15 AM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

Evelyn.  Many listing agents don't want to upset sellers.  It's curious because it discourages showings.  I don't take buyers in houses with loose pets.  I haven't lost my mind.

Bill.  I LOVE home inspectors.

George.  If a dog or cat got loose when I was showing a house, it would stay loose.  I'd call the listing agent and let them know the loose pet got out.

 

Oct 24, 2014 12:43 AM
Susan Haughton
Long and Foster REALTORS (703) 470-4545 - Alexandria, VA
Susan & Mindy Team...Honesty. Integrity. Results.

I don't understand homeowners not caring enough about their PETS that they do not contain them in some way when their house is on the market.  Having a steady stream of strangers in a home is very stressful for many pets and they just should not be left unattended and loose.  

Oct 24, 2014 01:42 AM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

Susan.  I agree completely. 

I remember walking into a home for sale and when I opened the basement door, I heard a very deep growl.

No way we would see that basement.

Oct 24, 2014 01:50 AM
TeamCHI - Complete Home Inspections, Inc.
Complete Home Inspections, Inc. - Brentwood, TN
Home Inspectons - Nashville, TN area - 615.661.029

 Good morning Lenn. Last year, I had a rather large home inspector working for me. He got stuck in the crawlspace. Thankfully, we were able to get him out with the help of the fire department. Needless to say, it did cost me a new door for the crawlspace. I guess you need to add this one to your repertoire.

Oct 24, 2014 07:34 PM