I am surprised at the number of agents and people that have never heard of electronic signatures. While not perfect for every situation, I believe DocuSign is a time and life saver in many situations. With our ZipForm program, it is very easy to send contracts, addendum's or any file to a client for an electronic signature. The document returns clean, legible and secure which surely beats a faxed copy! Better yet, any document can be sent for signatures, it doesn't have to be a "standardized" form. Many people love it because it is clean, easy and provides a great paper trail. Some agents will occasionally ask me if this is "legal" to use. Normally, I will send them a link to DocuSign.com..
I see that several people have written about e-signatures here, just wanted to throw in my two cents.
I am not saying we shouldn't meet face to face with people for contracts, disclosures, inspection notices etc. but there are many situations where electronic signatures come in very handy. I recently had a client (an IT guy) who was able to get a counter offer back to me from the lake! He was on his boat and has a laptop with a wireless card. While he didn't have access to a fax or a scanner, he did have access to his email. He simply opens the email, "signs" the document and returns to me. We were under contract while he was at the lake! :-) Works great for out of state clients, business travelers and many other situations. Just to be clear, it doesn't work just with IT clients. I recall sending a counter offer to my mother in law when we were negotiating the sale of her home because I was curious to see how "easy" the service is for ANYONE to use. I gave her no warning, just sent the email and explained the situation of the counter offer. She LOVED it! Now, to say she isn't exactly a "computer geek" is an understatement. I am not sure what I would do with out this service now that we have been using it.
I could give dozens of examples but am curious to hear what people think. What do you think of lenders and escrow companies using this technology?
If you are not comfortable using a program like this, why not?
Edit.. Thanks for the questions from several agents!! - The client does not have to print the document. They are given a simple instruction to set up their electronic signature. Once they follow that simple instruction, they are able to click on the page, any place where we put a "sign here" or "dated" tab. Kinda like a sticky note. The document will not close unless all pages are signed and dated where necessary. From our Zip Forms program or another document type, simply click on the print tab and choose electronic signatures instead of your printer, the document is then added to the program for sending to the client! Sswweettt!!