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Is Etiquette a Science or an Art?

By
Real Estate Agent with DFW FINE PROPERTIES 0506509

"Etiquette is the science of living. It embraces everything. It is ethics. It's honor." --- Emily Post

 

Monday Musings 11/10/2014

 

I love to wake up early and ponder the thoughts of the day that come freely to my mind and as I read what Emily Post had to say, I certainly wouldn't argue; however I can't help but wonder if etiquette is really a science or is it more an art?

 

To me, etiquette is a finely crafted art of communication that brings people into a relationship, whether that is personal or business. If you want to succeed in business, there is a fine line between how you act when you're alone and how you behave when you are with people.

 

When I think of the arts I immediately feel the passion of fascinating people with creative language, gestures, tone of voice, and even their unique textures. Are they approachable full of color and bright lights or simply black and white. I don't know why, but when I think of the word scientific, it's an either or world and not as expressive to me as the arts. Vivid creativity is apparent to me. In my opinion Steve Jobs lived a fiercely passionate life who was always subject to making changes for the better or for the greater good.

 

There is something with the arts that brings about an awarenesss and the people around in the surroundings that has a profound effect on me. The word scientific conjures up mathematical, statistical, and factual information. This is good but I must stay

current and obsolescence is the risk people take when they don't stay on the cutting edge with technology.

 

The quote by Emily Post is a poignant reminder that what we do should be ethical and honorable. I don't know if there is an easy answer and of course both are equally important but if you had to take a stand on just one, scientific or the arts which would you choose and why? 

 

 

©Photo Journal Patricia Feager 11/10/2014

 

 

 

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dfw fine properties

PATRICIA FEAGER, REALTOR®
DFW FINE PROPERTIES
3575 LONE STAR CIRCLE SUITE 315
FORT WORTH, TEXAS 76177

Email Me
                                  

                                     

MBA (University of Dallas)
BA
(Bachelors of Arts & Science)
Paralegal (Southeastern Career Institute)
Associates (3) (College of Lake County)
KU (University of Kansas)

CERTIFICATIONS

CRS (Certified Residential Specialist)
SRES (Certified Senior Residential Specialist)
PSA (Certified Pricing Strategies; Mastering the CMA)
CRS (Certified Military Relocation Specialist)
RENE (Real Estte Negotitions Expert)

"With self-discipline most anything is possible." --- Theodore Roosevelt 

 

 

 

  

Comments(48)

George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Patricia I am far from being an expert on etiquette, but I view it as more art than science.

Nov 10, 2014 09:24 AM
Kimo Stowell
HI Pro Realty LLC RB-21531 - Honolulu, HI
REALTOR Associate® RS-76763 - Honolulu Hawai'i

Aloha Patricia,

I once maintained a large collection of books, I won't get into what happened to them, but I was forced to literally take what I could fit into my car. Emily Posts Etiquette was one of the tomes I saved from an uncertain fate. I believe etiquette is an art with a scientific understanding of human behavior.

It's wisdom applies today as it did when it was written. It seems many people dispense with manners all together, but manners are a way to successfully coexist with many people regardless of belief, religious back ground, politics, or education.  

A dear friend of my grandmother invited me once as a young child of six years to one of her formal dinner parties, which I recognized as an absolute honor as most children at the time would not be invited to such an event, and if so would be relegated to the Children's table out of sight and sound. She had me seated relatively close to her and would occasionally send snippets of praise as I navigated the proper use of cutlery, dabbed my mouth with my napkin, and avoided spilling the lemon scented water in the finger bowls. To me it sent a powerful message of what manners meant.

Many years later I would fondly recall my childhood advancement. While I was managing a Jazz/dinner club in Boston a child who had run laps around the table while his mother absent mindfully chatted away, proceeded to spill a carafe of wine all over the table. Fortunately, there was no one else in the dinning room, and the band had packed up. I had explained to the indifferent madam that the room was not a gymnasium and this unfortunate accident could have been avoided. As I stooped to pick up the broken bits of carafe from the floor, the child vomited all over my back in a scene reminiscent of  Monty Pythons "The Meaning of Life", needless to say we were not amused and my lips formed a terse smile as I asked if there was anything else that I could provide before I presented the bill, and escorted them to the door. The madam had the good sense not to ask for another carafe. There was never a dull moment at the club. Manners kept the situation dignified in the face of the utter lack accountability. Poor parenting is an epidemic in this country and children are lead into adulthood thinking that any behavior of a child in public is acceptable. 

a hui hou,

 

 

Nov 10, 2014 09:48 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Patricia - yes I see the difference.  In the case of it being a science there were specific responses you make which was always mechanical.  What you describe is more feeling and using your empathy and senses and that is an art.

Nov 10, 2014 01:04 PM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

Maybe the art of science and science of art or combination of both? I think all those things are true.

Nov 10, 2014 01:59 PM
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

Good morning Patricia. It is definitely a learned skill, as I often wonder how I missed some of the lessons. Great job with your post!

Nov 10, 2014 06:52 PM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Patricia, I've often said (and reminded myself) that when someone shows you who they are, believe them. But there are lots of things we do in real estate that are neither purely art or science (pricing a home, marketing, etc.).

Nov 10, 2014 08:28 PM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

Patricia, I do not see science and art as separate.  When I look at science I see art.  When I look at art I see science. Everything is connected.  As Emily Post says about Etiquette … it embraces everything. In my mind, so does everything else. 

Nov 10, 2014 11:47 PM
Debb Janes
Nature As Neighbors - Camas, WA
Put My Love of Nature At Work for You

Oh my, I am so in love with Alexandra's response and Kimo's  - she is right - and Kimo weaves the best stories with a moral attached. I love it when a post inspires as yours often do - sigh. 

My opinion - do unto others is our moral etiquette, the other stuff  ( forks, dabbing at the mouth with a napkin, please and thank you) is learned behavior best taught through example. 

Nov 11, 2014 12:09 AM
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Flower Mound, TX
Selling Homes Changing Lives

Kimo Stowell 

Those first two lines are the beginning of a great memoir. By line three you're going down the rabbit hole and as the reader; vicariously, I'm already there, watching you through the pictures of my mind, feeling what you're going through, and curious about what's next. Suddenly, it's not about Emily Post, born in 1872, dying in 1960; but Kimo Stowell, someone I've already identified with just because he says, "etiquette is an art with a scientific understanding of human behavior." Kimo is alive with feelings! His memories are current and this is his story! 

 

Already, I'm clinging to his every word. He's believable. I know what he says is true about manners and the ability to coexist in a world that is chopped up into age, sex, nationality, familial status, religion and basically everything else we know and don't know about cultural diversity. And therein lies the problem, cultural awareness is a learned behavior rooted in science - it is in our DNA.

 

I've been watching Fashion Week and what American actors are dressed like. There is no comparison.  Koreans are making a formal fashion statement. Women are covered up to their necks and their suits and dress jackets are hand stitched with creativity and attention to detail. The Asian culture is very different than in America.

 

When it comes to cultural diversity, manners and etiquette differ. I witnessed that in countries where I have traveled and in business. There is something in etiquette that moves people towards each other or repels them away.

 

As a child I was never invited to sit with the adults in a formal seating but I did read books and I knew about the finger bowl because of Charm School. Unfortunately, the first time my future husband took me out to dinner in an elegant place, at 16 years old I learned he had a lot to learn about table manners. When the waitress asked him if he was ready for a finger bowl, he said, “No thank you, I’m full.” I was mortified!!!

 

So now, here I am an observer watching my six year old friend Kimo sitting with his grandmother who is discretely sending him messages like the scene in Pretty Woman about table etiquette. The big difference is Kimo was only six and my spouse "to be" already served one year in Korea and he was about to be shipped off to Viet Nam to do manly things but he didn’t know anything about table manners! He learned how to shine his boots, make a bed, assemble and disassemble a rifle and a gun; yet he never learned about table manners. Some people never learn.     

 

My mind wonders back and forth between reading Kimo’s story and finding connections to my own life story and I can’t stop reading his story!

 

Kimo, now much older and wiser (manners never forgotten) is managing a Jazz/dinner club in Boston where New Englanders have been known to be standoffish; yet I never believed it. Many of my best friends I met when I lived in Maine and traveled extensively to Vermont, New Hampshire, and Massachusetts where from this part of the country so I can picture a fine Club with well-mannered people, all except the brat and his alcoholic mother. There’s Kimo dressed in his finest threads being dumped on, literally, by a misbehaved and sick child and a clueless mother. It is a frightful scene!

 

Scene one comes to an end leaving me with the thought, “Poor parenting is an epidemic in this country,” and I’m nodding my head in agreement with Kimo knowing full well those children grow up into adults, many never learn good manners and they are present in just about every restaurant, church, theater, museum, and in our schools as well where Teachers are not permitted to discipline without following their guidebook from the Department of Education and then we wonder why kids are blowing up schools, other children, and getting away with murder.

I'm sure Debb Janes and many others in the RAIN would like to know too! 

 

Nov 11, 2014 01:21 AM
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Flower Mound, TX
Selling Homes Changing Lives

Amanda S. Davidson - I have to agree and add some people are very good at deceiving others and they make it part of their life story impacting the lives of others.

Nov 11, 2014 01:26 AM
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Flower Mound, TX
Selling Homes Changing Lives

Roy Kelley - I'm clapping because I agree. It's those basic etiquette skills that are lacking. I went to a private school and in those elementary years, every year we received a new "Common Courtesy," book and we were graded on our behavior too!

Nov 11, 2014 01:28 AM
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Flower Mound, TX
Selling Homes Changing Lives

Ron & Alexandra Seigel - I already know you're life outside the U.S. was different but it didn't change you when you came to live and work in America. I'm sure you have many stories of your own, just like Kimo Stowell

Nov 11, 2014 01:30 AM
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Flower Mound, TX
Selling Homes Changing Lives

Thank you Noah Seidenberg. I never had a brother growing up in Chicago, but if I could have picked one, it would have been you. I really do believe I was humbled living so close to the Loop and working in Downtown; then moving to Logan Square when I got married, Wrightwood and Diversity, and finally Lake County, IL. My parents and my school taught me manners. 

Nov 11, 2014 01:33 AM
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Flower Mound, TX
Selling Homes Changing Lives

Debbie Reynolds - deep thoughts but necessary. We all have stories. Did you read Kimo Stowell. He is someone worth following and getting to know.  

Nov 11, 2014 01:35 AM
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Flower Mound, TX
Selling Homes Changing Lives

Grant Schneider - There is definitely a distinction between science and art and you know this well and you teach it! Thank you for your comments. They always add value and most appreciated.

Nov 11, 2014 01:37 AM
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Flower Mound, TX
Selling Homes Changing Lives

Nina Hollander - I think we could talk about this topic for a long time. We see a lot in our business, don't we? I think the Ethics classes could be improved. I was just talking to a peer several counties away about business and etiquette came up and it had nothing to do with this AR post.  

Nov 11, 2014 01:40 AM
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Flower Mound, TX
Selling Homes Changing Lives

Debb Janes - Thank you! Kimo Stowell is really an amazing person with multiple talents. He definitely weaved a great story here. He's truly an inspiration and you are too.

Nov 11, 2014 01:41 AM
Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

That is one difficult question to answer. When it comes to etiquette, I would have to say that some of it is innate within us. By that I mean that we all have the ability to some level, and some more than others, but how we are brought up plays a big role as well. 

Nov 11, 2014 05:26 AM
Marco Giancola
Beachfront Realty - Miami Beach, FL
Realtor (305)608-1922, Miami Beach Florida

I'd like it is a fine art that should be showed and treasured, so few of the younger generations have a clue to what it is.

Nov 11, 2014 11:01 AM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Some years back, Patricia, I remember hearing about graduate business schools that offered non-credit courses in business/social etiquette. They were over-subscribed. What does that say about our young people's feelings about being prepared to go out into the work world?

Nov 11, 2014 09:28 PM