Taking the High Road, Your Advantage is that you are in control. So you are trying to show your client some properties and the listing agent doesn't return your phone call. You call again, and again and then finally the get back to you and explain how busy they are. (Yeah, right.) You take the high road and let it slide then ask to see the property. They tell you to call their office and arrange the showing. This is after the listing states unequivocally that the call should be to the agent. It is 6PM now and the office is closed forcing you to wait until at least 9AM the next day. I call my client to let them know I don't yet have the appointment but should be able to set it up tomorrow. Of course they assume you are doing your job when it is really the listing agent. Take the high road, your advantage will appear later.
So you finally get in the property after the grumpy office staff, who is tired of doing the "busy agents" job arranges it. Your client loves the property and it fits all their criteria. You call the list agent, who, of course does not pick up the phone, and leave the message that your client likes the property and is about to make an offer. No return call, of course. You prepare the offer and send it over with the pre-approval, the exclusive buyer's agreement and the lead certificate signed. (Oh did I tell you there was no Seller Disclosure or Lead Certificate attached to the listing? I am sure you guessed that by now.)
This lack of attention continues throughout the process which give you the choice. You can be grumpy and complain, or you can realize you are driving the bus and all the "busy agent" will want to do is close on this one so they can brag. Doing all the work for your co-broke is not a drag, it gives you the control. Sure you have to share the commission with this agent, but the more important point is that you got your client what they wanted in spite of the other agent. So Taking the High Road, is Your Advantage.
Comments(9)