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To stage or not to stage....

By
Home Builder with Jesse Clifton & Associates AREC License #15292
Staging Fairbanks Homes I read a post this afternoon that got me to thinking - Yes, I know, that could be dangerous. Broker Bryant wrote a great post in which he put out a few questions trying to wrap his mind around the value proposition of home staging. If you haven't read it, click on over and check it out. As usual, it's a great discussion.

We build homes as well as sell existing homes and I do see some value in staging our new construction and vacant homes. I don't stage every project but have staged a few in the past for various reasons. When I think staging, it's to turn a blank canvas, so to speak, into a picture of a "home" the buyer can envision living in. That involves furniture and accent pieces as appropriate, at least to me.

In reading Bryant's post I read several comments from stagers that just amazed me. First, many are calling cleaning, decluttering, painting, replacing carpet, filling in grout, etc. as staging. I'm not quite sure why I would recommend a client pay a stager to tell them to do the things I can and often do recommend they do before putting the house on the market. One actually mentioned decluttering and painting one room for a client for $800. $800?! I can have the entire interior of a 1,500 sq. ft. ranch pained for $1,100. I guess my first thought is what in the world is the listing agent doing while the stager is giving all this sage advice? Sitting in the living room chowing down on Cheetos while ocassionally nodding and saying "yep, yep, that's good."

Granted, I'm not a professional stager but helping the seller prep the house for the market is part of my job. I suppose some agents would appreciate having someone else talk to the seller about his/her cleanliness... or lack thereof; sort of a way to establish the validity of the agent’s opinion about condition. The challenge there is the agent that falls to that tack probably doesn't have what it takes to tell the seller what he needs to hear about price, so all the staging in the world won't help when "they" overprice the property.

Then there's the argument that staging increases the intrinsic value of a property - some have even relayed tales of market withered homes that after being professionally staged went under contract in record time. What we don't always get is the whole story. House sits on the market for two years at $450,000 (i.e. it's vastly overpriced to begin with) with two listing agents. The third brings in a stager and BOOM - the house sells. The magic question here is... at what price? $315,000? In that case the lamps and fresh towels didn't sell it; they could have staged the house with a new Porsche in the living room with a big red bow and it wouldn't have sold without the price reduction.

We know a couple of professionals that truly set a beautiful stage (pardon the pun) but when we're talking about actually selling the property, it's still all about price. All the staging in the world will not overcome an absurdly overpriced listing. Staging, at least as it's being described as an agent of decluttering, seems to be an industry trying to cash in on the failings of lazy or incompetent agents.

Heck, I help clients with "market prep" every day - can I tack on an additional $800 at closing for my staging services? :)


Jesse & Kathy 

Clifton, Spouses Selling Houses - Fairbanks, Alaska Realtors

Jesse & Kathy Clifton, better known as 'The Spouses' are full time Realtors serving Fairbanks Alaska buyers and sellers. They specialize in residential real estate; new and existing construction as well as undeveloped land in Fairbanks, North Pole, Ft. Wainwright, Eielson Air Force Base and Interior Alaska. Visit their website to review the fee market reports designed to keep you updated on the local Fairbanks Alaska real estate market. Have specific questions? Feel free to contact them anytime. They would love to hear from you.

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Comments(14)

Christopher Watters
Watters International Realty - Austin, TX
Austin Realtor (512-829-8000)
I've been trying to decide wether or not to stage my own personal house before I list it for sale in a few weeks. I keep thinking to myself price, product and promotion. Seems like price is always the bottom line.. Is it worth the $2000 to stage my 1700 sq. ft home? It's market value is 170-175k.
Apr 06, 2008 10:10 AM
Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC
The RIGHT CHARLOTTE REALTOR!

I agree that staging is a contributing factor to the success of a sale--however, I also think that you don't need to do it with every single listing.  As agents, we should be able to assist our Sellers with minimizing the furnishings, decluttering and 'staging' it themselves for a sale.  It can be costly but, most of the time, it IS well worth the expense to save on a additional month or two or ten of mortgage payments that it will save you paying!

 

Apr 06, 2008 10:19 AM
John Walters
Frank Rubi Real Estate - Slidell, LA
Licensed in Louisiana
To stage or not to stage I don't remember Shakespeare writhing that one?
Apr 06, 2008 10:56 AM
Colleen Fischesser Northwest Property Shop
NextHome Experience - Chelan, WA
A Tradition of Trust in the Pacific NW since 1990!
Jesse, the cheeto's visual is priceless!! "Yep, yep" LOL!!  There's definitely a market for staging, but not every house needs it, as you so entertainingly have pointed out!
Apr 06, 2008 11:00 AM
Jesse Clifton
Jesse Clifton & Associates - Fairbanks, AK

Christopher - I would think most agents could stage their own home... the kicker is getting to the right price (on any home).  I think price is more important than staging, but staging does have benefits.

Debe - I think a stagers value comes into play where they can bring an empty house to life... where it's just decluttering and cleaning, agents can tell clients what needs to be done to make it market ready.

John - I don't know that 'ol Willie said it, but hopefully he won't mind my taking  a little poetic liberty.

Colleen - Glad I could make you laugh this afternoon.  My job is done. :)  Back to my cheetos. haha

Apr 06, 2008 11:21 AM
Connie Tebyani
Platinum Home Staging, Inc. : RESA-Pro - Calabasas, CA
Platinum Home Staging, Los Angeles and Ventura County

I believe I am the Stager that you referred to in the above story which you read in Bryant's Blog, "3rd Realtor called us, house sold in record time...."  Just so you DO have the whole story, they made only 1 price reduction while listing with the 2nd Realtor, the 3rd Realtor who called us simply re-listed it knowing that it was in a VERY highly sought after area, but it DID and still does have an awkward floor plan, where when left empty, left buyers confused - we simply made sense of it all...  We have since staged several homes for this Realtor AS WELL AS THREE MORE for the property owner, which have all sold in yes, record time.... 

Price definitely IS the main factor - however, all things being equal, when looking at hundreds of houses on the market today, a staged home will be the one which makes a connection with buyers. Just my $ .02 ~ thanks.  

Apr 06, 2008 11:30 AM
Connie Tebyani
Platinum Home Staging, Inc. : RESA-Pro - Calabasas, CA
Platinum Home Staging, Los Angeles and Ventura County
BTW - Realtors & Stagers can make all the suggestions in the world when it comes to fixing homes, such as removing wallpaper, painting, "grouting" lol, water damage, etc...  Some Staging companies, such as ours, can actually serve as Project Managers and take care of all these things for the home owners, so it's less on their plates as they are caught in the whirl-wind of trying to sell their home.
Apr 06, 2008 11:34 AM
Jesse Clifton
Jesse Clifton & Associates - Fairbanks, AK

Connie - Thanks for chiming in.  As I said staging does have its benefits.. and where you went in and made sense of awkward spaces, it worked and that is where the value of a stager lies... to me anyway.  Cleaning and decluttering is childs play... bringing the house to life is where the value is.

Apr 06, 2008 11:37 AM
Cindy Bryant
Redesign Etc. Home Staging - Houston, TX
"Houston Home Staging Pros"
For the record, I don't consider all of the recommendations and "to dos'" staging, I call it preparing your house for the actual staging process.  We provide a Home Consultation Report, that includes, recommendations, ideas, tips, paint & color selections, curb appeal, what to keep and get rid of and lots more.  But the reality of home staging is not just cleaning, de-cluttering, painting, and de-personalizing.  And your photo is a prime example of what we do.  After all of the necessary repairs are done, we then come in and do hands-on staging.  Actual placement of furniture and accessories in rooms according to scale, balance, and flow of house.  Also being visually appealing which is what your picture portrays.  Imagine that as an empty room, after we come in and say, bring in rental furniture and accessories, your photo will be the end result.  If I just gave out a to do list, I'd be long out of business.  Hope this helps to explain a little more of what we do.  But, not all stagers offer full-service home staging, so it depends on who you talk to, it's like comparing apples to oranges.  The biggest cost in staging is the furniture.
Apr 06, 2008 07:48 PM
Becca Briggs
Rochester, NY

Hi Ladies, I'd like to clarify...  When I told the stories about price, yes I was the one that talked about $800, and that wasn't to paint a room.  First we did a walk through of the home, creating a detail suggestion list of what the seller should do.  For the record the agent had already suggested most of the basic things, however he didn't have an eye for design so some things he didn't mention.  Anyway so what did that $800 cover, painting of 1 room, plus we boxed up over 50 boxes of personal stuff and clutter for the man, carry it downstairs,  moved alot of furniture out of the house and moved even more around within the house, straighten and organized everywhere, including the basement, closets etc.  We took 3 empty rooms and turned them back into bedrooms, made beds, created an office area, contacted a antique dealer and arranged for him to meet with her.  We trimmed his landscaping, rearranged his outdoor living area.  Moved rugs and prints from all over the house, went shopping for a few extra touches, rented him accessories for the whole time the house was on the market, including prints, trees, plants and bedding for $800.  The job was worth alot more than that, it took 2 of us alot of sweet and over 12hrs each, The house was amazing when it was done, the agent couldn't believe it was the same place.

The agent told him to replace the red carpet and declutter, but he had no one who can do that for him.  Staging is not just making a house pretty.  Sometimes having a 3rd eye confirms what the agent tells them, it makes the agent look good.  Sometimes it allows for the agent to be the good guy and were the doctor with the bad news.   Stager are part of the team, not the enemy here!!  I just don't understand why Realtors feel it's a "sin" for a seller to market there home like a product is marketed, Big Business spend tons of time and money to do that - so why can't a home owner.  Oh and the agent was right by or side, thanking us for convincing the man it needed doing.  Because you see this man last sold a house when it was a different market, he figured people still bought things as is, why would you replace red carpet, they will just replace it when they move in.  With so many homes on the market buyers look for the house with the least amount of work and money they have to put into it.  The Seller needed to hear this from more than one person.

I just notice where you are located.  Here in Upstate NY it's all about status and having the "model" home to show off to your family.  Perhaps Alaska is different, don't get me wrong.  I am simply trying to say is that home-staging is alot of work, yes it can cost but not as much as you think, and most importantly is we are here to help Realtors not make them look foolish or anything.  It's all part of the package our Realtors offer. 

Good Luck to you and God Bless

Becky

Apr 07, 2008 01:19 AM
Jon Zolsky, Daytona Beach, FL
Daytona Condo Realty, 386-405-4408 - Daytona Beach, FL
Buy Daytona condos for heavenly good prices

Jesse & Kathy -  Staging is a tricky thing. Look, this is something that increases the value, however, this does not change the characteristics of the property. It does not change its size, or other parameters. It could be called the art of creating optical illusions, which, often are gone the minute it is sold.

So in a sense it is fooling the Buyers. So, when I am dealing with Buyers, I am telling them to look beyond all these niceties, and try to calm them down. As a buyer's agent I would love for them to see the empty space, and nothing else, so that they can really compare the properties. If, however, working with Sellers, I wouldn't mind staging, as this helps to sell.

I had enough situations when we had to show a condo, which was rented, so though we could show the unit, the tenant was always leaving it in a pigstyle condition. And I have seen women storming out of the unit and refusing even to talk about it, because there were pants and socks, and underware all over th unit floor. We finally begged the owner to kick the tenant out, just cleaned it and sold it within 2 weeks. Even the price did not help when it was a mess, so I can understand why staging works. We just need to be careful and not get hooked on a smart way to show the best and hide the worst. In a staged home I would look behind the painting, as I wouldn't be surprised to find a problem spot behind.

Apr 07, 2008 02:00 PM
Jesse Clifton
Jesse Clifton & Associates - Fairbanks, AK

Cindy - Setting the stage I totally understand, I truly do, but I'm struggling with the value aspect.  Here price is still king.  Hitting the right price is the key to getting an offer on a property - staged or not.  Would even full service staging improve the value of the property?  The perception perhaps, but not actual value.  Then again, maybe perception is enough in some cases. 

Becky - I honestly don't think of stagers are the enemy, please don't read that into my post/comments.  I'm just working to understand the concept.  You explanation of what you did for the $800 makes sense.  I question not that you worked hard, but that I could have given him the same advice and told him point by point how to accomplish it... sans $800, although with due respect that fee wasn't simply consulting, and I do realize that.  The time spent moving/cutting/cleaning/organizing does have value, don't get me wrong.  God Bless you as well. Thank you.

Jon - Good to see you.  We've seen some Realtors here quasi-staging to hide defects, which is annoying, to get the same price as a house without defects.  Where empty houses are concerned I think staging can be a good thing, but not necessarily always.  I like showing vacant homes so I can really see what's there. 

Apr 07, 2008 07:12 PM
Jon Zolsky, Daytona Beach, FL
Daytona Condo Realty, 386-405-4408 - Daytona Beach, FL
Buy Daytona condos for heavenly good prices

THere is often a problem of preception, and it staging is not a way of hiding defects, then it can help Buyers to visualize the space.

It is so oftena surprise for Buyers, that empty space looks smaller, not bigger than a furnished room. I remember the lady standing in a master bedroom and sayitng that her furniture would not even fit. It was funny to visit her after they moved, as she was laughing that there was enough space to dance there.

But you can use the measuring tape, and when you show them where the bed will end, they are often surprised, that there is enough space between the wall and the bed. And many people (including myself) do not see it.

Apr 08, 2008 01:24 AM
Tina Merritt
Nest Realty - Blacksburg, VA
Virginia Real Estate

You are so right in that it's part of an agent's job to stage.  Fully stage w/ furniture, paint colors, etc?  No, but to advise on de-cluttering, cleaning, arranging furniture, YES!  Our job is to sell the house, not be the seller's best friend.

Tina in Virginia

Apr 08, 2008 05:21 AM