Special offer

Would you or someone in your office be available on Sunday? No.

By
Real Estate Broker/Owner with Cornerstone Business Group Inc 0225086119

I received this request first thing this morning:

Hi, I found this listing on XXXXXX and would like to learn more about 128 xxxxxxxx Ln, Winchester, VA 22601. We are meeting with several other listing agents to view other properties on Sunday afternoon. Would you or someone in your office be available on Sunday sometime between 2:30 and 4? We've been preapproved. Thank you.

My answer? No. For one thing, I'm in competition with every company in our community. I don't need to be in competition with every individual agent on every house a buyer looks at, and beyond that, it's a protocol and ethics issue for me. I don't want to get into a spitting contest with an agent who wants to scream, "I was working with them first." So, buyer, "No, I will not be a player in your chess game. Good luck."

This is one of the unfortunate side effects of the Internet. I love the fact that I get to work with a lot of web savvy buyers. By the time a lot of buyers get to me, they are ready to buy. They are pretty sure they have found the house they want, and they just want me to open the door and write the contract.

Am I a doorman for buyers? I can be. If the only thing they want me to do is write a contract, I say, "Give me a call. I'm ready to write." Does that diminish my role as a real estate broker? I say it's what a real estate broker/agent does. A real estate broker does business. That is business. It's just a different flavor of it. Does it lower the bar for me? Why would it? I'm in business to sell homes. That is selling homes. 

If I can sit at my desk and sell homes I am conducting business just as much as if I was out showing a couple dozen homes to a potential buyer. Frankly, I'd sit there all day if buyers would line up and fill out contracts, but no, I will not work with a client who is running a dozen agents ragged in the process. I do have some standards. 

Comments(11)

Tammie White, Broker
Franklin Homes Realty LLC - Franklin, TN
Franklin TN Homes for Sale

It's obvious this buyer doesn't want to work with an agent because he thinks he'll get a better deal. Maybe if more of us said no to these requests (me included), buyers would start hiring their own agents.

Jan 13, 2015 01:00 PM
Mike Cooper, Broker VA,WV
Cornerstone Business Group Inc - Winchester, VA
Your Neighborhood Real Estate Sales Pro

Tammie, I did explain why I was turning this client down in my response to him. I didn't hear back from, but I really don't care. Anyone who would abuse agents like isn't someone I'd like to work with anyway.

Jan 13, 2015 01:02 PM
Pete Xavier
Investments to Luxury - Pacific Palisades, CA
Outstanding Agent Referrals-Nationwide

Absolutely, love the internet, but the internet and the false assumptions of buyers do cause problems. I only work with the ones who get it and they in turn would get the deals along with the full service and protection of a professional working on their behalf.

Jan 13, 2015 01:02 PM
Mike Cooper, Broker VA,WV
Cornerstone Business Group Inc - Winchester, VA
Your Neighborhood Real Estate Sales Pro

Well said, Pete X.

Jan 13, 2015 01:04 PM
Troy Erickson AZ Realtor (602) 295-6807
HomeSmart - Chandler, AZ
Your Chandler, Ahwatukee, and East Valley Realtor

Mike - Buyers that move around from agent to agent hoping to get a better deal by working with the agent listing the home they eventually purchase are not the type of buyers I am interested in. I want someone who wants to work with me because they trust me and consider me the expert in my industry no matter what home they decide to purchase.

Jan 13, 2015 03:03 PM
Roger D. Mucci
Shaken...with a Twist 216.633.2092 - Euclid, OH
Lets shake things up at your home today!

Amazing how some people operate and have no loyalty at all.  I'd have said no also.

Jan 13, 2015 06:46 PM
James Dray
Fathom Realty - Bentonville, AR

I'm with you I don't want to get into a personality contest with another agent.  besides if the other agent involved is on their game they would already have a buyers agency agreement signed and it would not matter.....

Jan 13, 2015 07:23 PM
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning Mike and good move too. I think that we often shoot ourselves when we play these games.

Jan 13, 2015 10:14 PM
Tom Arstingstall, General Contractor, Dry Rot, Water Damage Sacramento, El Dorado County - (916) 765-5366
Dry Rot and Water Damage www.tromlerconstruction.com Mobile - 916-765-5366 - Placerville, CA
General Contractor, Dry Rot and Water Damage

Wouldn't it be cool just to sit back and write contracts all day Mike Cooper ?

The internet does bring it's own challenges to many professions.

Jan 13, 2015 10:21 PM
John G. Johnston
John G. Johnston & Associates, LLC - Westcliffe, CO
An Exclusive Buyer's Agent ~ Westcliffe, CO

Mike  A good percentage of my business is working with buyers/sellers that I didn't have to show properties.  I do not list properties for the very reason you wrote about.  There is a loyalty to the seller to show their property but I don't care to be abused by an uneducated public.  Great blog!

Jan 13, 2015 11:02 PM
Joel Jadofsky
Keller Williams - homes for sale - Florida - Gulf - Beach - Panama City Beach, FL
One of the Top Realtors in Panama City Beach Area

The internet does have it's goods and bads that it brings to the table.  I too would say no to avoid the drama with another agent.  When will these consumers learn??? 

Jan 14, 2015 05:12 AM