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"Watch Your Thoughts. They Become Your Words."

By
Real Estate Broker/Owner with Home Buyers Realty, LLC-Manchester, Bolton. Vernon,Ellington 0788174

I attempted to bury this topic many times especially after reading Kathy Streib's Be the Better You. Would this writing make me the better person at the expense of another person? 

 

But this is a contraindication of Kathy's wish for 2015. Being the Better You is not comparing one's self to another to become the greater person. It is about striving to gratify what some of us may have forgotten. The gratification of the heart and mind. That  feeling of accomplishment in many facets and aspects of life. It is that inner happiness generated  from being good to others.

 

However, after much pondering and lamentations, I thought that it would be best to let this out and hopefully, anybody who reads it will not take it as a rant but rather an assessment of one's communication skill or lack thereof with people.

 

"Watch your Thoughts. They become Your Words." - Frank Outlaw

 

I had this inkling after I received two emails and a phone call from the agent that she and I could not get along. Although this business requires people skill, I am not compelled to like anybody. There will always be someone whom you will clash with no matter how friendly and amiable you are.

 

I just shrugged off the first two emails I got from her while we were negotiating. There were condescending undertones. I ignored them because I got what I wanted for the sellers and I thought that I might just be misinterpreting her sentences.

 

After the ratified contract, more email exchanges followed. In these exchanges,  my diagnosis that she was suffering from chronic diarrhea of the mouth was validated.

 

Because of her habitual sarcastic remarks in trying her best to represent the buyers--which I was not sure if she was fully aware of or if she was completely insensible,---- subconsciously, my mind developed this abhorring feeling towards the agent. 

 

My mind and heart had a strife with this woman. Was this the very first time that someone got to my nerves? No. But this was the very first time that someone crossed that demarcation line where respect for another colleague collapsed.

 

Hence, whenever she emailed me, my responses were short  and direct to the point. No warmth or friendliness which I normally extend.

 

Consequently, she noticed my cold treatment but the show must go one. She called and left me a message telling me that there seemed to be a problem between us. Then she sent a follow up email to tell me, "I don't know why some agents should be adversarial with their responses."

 

Upon receiving her last voice mail and email, I went back to my sent folder and reviewed all the emails I sent her. This is the one that triggered her reaction. "My email stated we will formalize once we reach an agreement. Isn't that clear enough? What is the best way to handle this transaction with you? Phone? Text?"

 

I was not a saint either. Remember what Frank Outlaw said? "Watch your thoughts. They become your Words."

 

I realized that my encapsulated abhorrence  towards the agent transcended my sensitive and sensible self. I forgive myself for letting my feelings take over because it only happened once-- as far as I know. 

 

And I had also forgiven the other agent for her transgressions as I spoke to her afterwards. All was well between us.

In trying her best to serve her buyers' interest, she transformed herself into a sort of "Aggressive and Demeaning Character."

 

 

 

 

 

The intention was good, but the execution was bad.

 

An advice  from a wise man---Do not speak when you are angry because you will make the speech you will ever regret. This holds true too with emails or texts.

 

Be the better you. Better yet, Be the Better Me.

 

 

Posted by

        Maria Gilda Racelis 

      "I Always Strive to Make a Difference."

         Serving Hartford, Tolland and Middlesex Counties

Phone: 860-995-9473

Email: mariagracelis@gmail.com

mariaracelis.com

 

 

 

 

 

 

Comments(20)

IRMA Beltran
Century 21 M & M and Associates-Turlock homes Real Estate - Turlock, CA
Your Real Estate Agent 4 Life Always there 4 You!

Great Blog, thank you for sharing. I agree your mind is so powerful.

Have a Wonderful Blessed Day!!!

Jan 14, 2015 03:08 AM
Dagny Eason
Dagny's Real Estate - Wilton, CT
Fairfield County CT, CDPE Homes For Sale and Condo

Maria Gilda Racelis Good Afternoon Maria!  We should always take a few minutes before we speak, text or email while being angry.  The emails and texts made it much easier for people to just say what they want. 

Jan 14, 2015 04:35 AM
Jill Sackler
Charles Rutenberg Realty Inc. 516-575-7500 - Long Beach, NY
LI South Shore Real Estate - Broker Associate

Sometimes we get off on the wrong foot but afterwards, we can salvage the relationship. Glad it worked out.

Jan 14, 2015 08:53 AM
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Maria it is hard not to react inkind when someone crosses the line with us.  But at least the two of you were open enough to give each other a second chance.

Jan 14, 2015 09:19 AM
Carla Muss-Jacobs, RETIRED
RETIRED / State License is Inactive - Portland, OR

You are so understanding of the situation.  The agent was trying to represent, but having some difficulty with the execution!  And conversely, our words become our thoughts. 

Jan 14, 2015 11:22 AM
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

Maria, this is an example of why I follow you - your posts are thought-provoking and you are quite eloquent.

Jan 14, 2015 11:31 AM
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

Good morning Maria. My wife teaches it this. "The words you speak become your reality". She's so right, as you are in what you shared in this post.

Jan 14, 2015 06:25 PM
Conrad Allen
Re/Max Professional Associates - Webster, MA
Webster, Ma, Realtor

Hi Maria.  It has become easier as I age to keep my mouth shut.

Jan 14, 2015 08:23 PM
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Maria, I have a hard time believing that you don't like anyone.  Though, email conversations can often be easily misinterpreted.

Jan 14, 2015 08:38 PM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good morning Maria Gilda Racelis,

A lovely thought-full post. I always think the Statement and have preached this often "Watch your thoughts, they become your words!" When you are angry and upset it's best to cool off first before writing, texting or speaking. You may live to regret what you put out there. Once it's out there it's hard it's amost impossibe to retrieve it.

Jan 14, 2015 11:32 PM
Sharon Paxson
Sharon Paxson, Realtor® EQTY Forbes Global Properties - Newport Beach, CA
Newport Beach Real Estate

Good Morning Maria - sometimes no matter what you do, you may not get along with another agent. I think there are some that think they are doing their a service by trying to be disagreeable. I don't think that is the way to go. I am like you, offer friendliness along the way, because the point is, it is about our clients.

Jan 14, 2015 11:38 PM
Roy Kelley
Retired - Gaithersburg, MD

You could write a continuing series on this topic. It is so easy to bend people out of shape.

Jan 14, 2015 11:43 PM
Randy Kirsch
Right Trac Financial Group, Inc., NMLS# 2709 - Manchester, CT
(NMLS# 1012303) Your Dedicated Mortgage Consultant

It is difficult to communicate properly and with the proper demeanor in an email in particular.  I think the tone of many are misunderstood.  When several are pieced together things do tend to become somewhat clearer.  Between text messages and emails, a lot of people have lost their ability to communicate or to think before they open their mouths.

Thanks for sharing Maria.

Jan 15, 2015 04:15 AM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

Maria, we can't be expected to get along with everyone but our tone can help get us through situations on a higher plan. I am guilty as well and also with clients that have proved to be double dealing. 

Jan 15, 2015 05:14 AM
Lou Ludwig
Ludwig & Associates - Boca Raton, FL
Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC

Maria

Your post is right on point . . . .  we do become our thoughts.

Good luck and success.

Lou Ludwig

Jan 15, 2015 06:08 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Maria, we have all had those moments, and TRY our very best to contain the harsh words we are thinking, and be that better person.   It is difficult working with someone that does not give you respect.

Jan 15, 2015 08:49 AM
Endre Barath, Jr.
Berkshire Hathaway HomeServices California Properties - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Maria very valid point what you think, what you do will be what you say....I have no tongue anymore....I have bitten it off over the years...so now all I can do is blog:))Endre

Jan 15, 2015 11:00 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Maria -it is always interesting to see how a inintended communication mistake can escalate out of control. 

Jan 16, 2015 06:47 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Maria, great reminder to keep those thoughts to a mimimum so they do not escape the lips or off the fingertips! 

Jan 16, 2015 10:32 PM
Gary L. Waters Broker Associate, Bucci Realty
Bucci Realty, Inc. - Melbourne, FL
Eighteen Years Experience in Brevard County

So true!  Good intentions, bad execution.  That describes most of my shots on the golf course!

Jan 18, 2015 11:25 PM