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Service versus Results

Service is a perception. It is about how we make someone feel. It is centered around the client's expectations, and how we meet or exceed or fall short of them. Service is an intangible and not always measurable.

Results are very different. The are tangible and measurable and mostly black and white. Results are there for the world to see. Did it sell? How fast? What price? What % of the sales price?

Results are what keep good agents in the business.

Posted by Mike Elliott on 04/07/2008 09:38 AM

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Mike Elliott

Hamilton, NJ

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Mike Elliott, Keller Williams Realty

Office Phone: (609) 654-5656 x 243

Cell Phone: (609) 851-6971

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Mike's blog shares his recent experiencess in real estate, with a direct, honest and candid approach.

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