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“I’ll Stay In Touch”…Can Kill Opportunity!

By
Real Estate Agent with Big Block Realty 858.232.8722 CA BRE# 01261476

“I’ll Stay In Touch”…Can Kill Opportunity, if you don’t actually do it!

You need a system, you need a dedicated time, and you have to have a plan!

I lost 2 Listings in 2014, because I didn't stay in touch enough. I got busy and fell out of my

Power Hours routine, it cost me big ($27,000 in commissions) . Don't let this happen to you!

 

System: Where do you store all your contacts? These days if you are not taking advantage of technology to not only gather & centralize your database, but to sort & qualify who’s in there, you’re already killing repeat & referral opportunities. I use Brian Buffini’s Referral Maker CRM. It allows me to track all contact info, contact history, property & personal notes on each client, rank them A+, A, B, C, D or Remove them and I can even see what they are up to on Face Book through the CRM interface with FB.

Dedicated Time: You have to pre-schedule your weeks with your Power Hour. That time you set aside to call through your database. This is sold clients and networking partners; CEO time. Not COO time where you prospect leads nor call active or pending clients, (higher maintenance calls). So pick the window of your day you can shut down & out all time bandits & distractions and honor this time.

 Dedicated Time-Tip: Your Power Hour is first! No calls to active clients, no prospecting, no e-mails, no texts, no incoming calls until you’re done with your Power Hour(s). “Oh I know it’s tough, but the only way to guarantee the Power Hour(s) get done. It’s so easy to go sideways with one incoming call. I post a DO NOT DISTURB: POWER HOUR sign on my office door and go for it. I tell my assistant if he catches me doing anything but my Power Hours calls, I owe him lunch that day. (Yes, in the beginning he ate like a king, it took me a while too).

The Plan! (Your Power Hours). Are you scheduling daily time to call through your database? I divide how many I have by 240 days. (Why 240?) Because there are 52 weeks per year, I take 4 weeks vacation per year = 48 X 5 days = 240 days to call through my entire database. Now I can do this in by blocking 2 hours per day (9-11 a.m.) to call my sold clients & current networking partners. I make 20 calls in those 2 hours, which means I keep my conversations under 6 minutes each. I usually get some machines, so I end up with buffer. I’m just checking in to genuinely say hi, first ask if there are any needs I can help with, remind them I’m never too busy for their referrals and I’m on to the next one.

 If you would like a free, no obligation 30 day trial of Referral Maker CRM, the one I use, just e-mail me your request and I’ll send you the link. Buffini doesn’t hammer you, they work by referral too, so no sales assault will follow. TJNRealtor@gmail.com

Posted by


Thomas J. Nelson
REALTOR®, CRS, RCS-D, CDPE, e-Pro, Certified Military Home Specialist, Luxury Home Specialist, Author, Keynote Speaker and  Podcast Host 

Serving Coastal San Diego from Carlsbad to Coronado, Downtown, Balboa Park Area,
La Jolla/UCSD & Mission Bay Park Areas
I Offer Rebates to Veterans
& Active Duty

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Disclaimer:  Nothing in this blog article is to be construed as legal advice, tax advice, medical advice or financial advice.  For legal advice see an attorney.   For tax advice, health or financial advice see a tax attorney, certified public accountant, or other qualified professional.
Trumps Elite
Keller Williams Realty Acadiana - Lafayette, LA
Realtors/Career Consultant

I agree making promises that you don't keep will damage your relationship and your reputation!

Jan 25, 2015 01:51 AM
Vera Gonzalez
RE/MAX Suburban, Inc. - Sterling Heights, MI
Gonzo For Real Estate

Great advice Thomas!Nothing worse than an empty promise to a prospective client. It sets a bad tone from the beginning.

Jan 25, 2015 01:58 AM
Troy Erickson AZ Realtor (602) 295-6807
HomeSmart - Chandler, AZ
Your Chandler, Ahwatukee, and East Valley Realtor

Thomas - Sounds like you have a good plan. Nobody wants to realize they lost business just because they didn't stay in touch.

Jan 25, 2015 04:30 AM