Client communication, phones, email and fax

I have one number that rings all my phones;

• cell
• office
• home
• and now laptop.
  

If I'm with a client, I don't answer and they can leave a voice mail which gets emailed to me. I call them back as soon as I'm free. It works for me. When I leave a message for someone I give detail so they can usually answer it by leaving it in my voice mail if they don't get me when they call back. The only time  I intentionally don't answer is when i want a record of whatever message they are going to leave me. 

All that said - I prefer email. I can forward email to my client whenever I send an email to an agent and  my client in that transaction gets a copy. That makes it easy to ensure that all my communication regarding a client are disclosed to the client AND I have a record of the disclosure.

I have a fax number   but I don't give it out unless necessary.  I think most things should be sent via email as pdf files.  When I receive a fax it comes to me in my email as a pdf file that I can easily forward to my client as appropriate.  Anything that I do fax I also turn into a pdf file to keep in my records under the file of the client involved.  

 
If you are in the market for a home in the Cherry Hill, NJ area, make sure you hire an agent who will work for you on your side of the transaction. Paul Howard is the only Exclusive Buyer Agent having an office in South Jersey. Paul, owner of NJHomeBuyer.com Realty in Cherry Hill, is a member of the highly selective National Association of Exclusive Buyer Agents ( NAEBA ), representing buyers ONLY, 100% of the time.

If you are thinking about buying a home in the Cherry Hill, New Jersey area in the near future, call Paul at (856) 488-8444 or send an email for free information.