"Take the Emotion OUT of It...." said the Broker/Manager

Good morning Sally and David,

Sound advice that some here should heed.

Make yourself a great day.

Interesting perspective Sally and David.  I agree with you from the viewpoint of compassion, caring and candor with regard to your clients.  However, I agree with the message to not be focused on results - more-so focus on behaviors that will achieve results.  Not sure if that's the same message the broker was portraying, though.

A wonderful reminder that buying and selling a home is much more than just a financial transaction. That being said, I also spend a lot of time keeping my clients from making totally emotional decisions that might come back to haunt them one day. But you can never take out the personal from real estate.

Good Morning Sally and David, We have met other Realtors who don't give a hoot about their clients, only the $$$ results. We are just the oppositie, it's not just business, but we enjoy helping others find what they are looking for!

I would be so hard to not empathize with our clients. I always feel their pain and that helps keep me on point and moving forward with their goals top of mind.

The money is the bonus, taking care of the customers/clients needs and doing what is best for them is what any business transaction should be all about.

here, here Sally!  It is a people business and while some go overboard with emotion, it must all be put in perspective...it is always emotional for me!

I wish sometimes I could not be emotionally connected and be "cold" like that business only person,....I just care too much!

I would echo Roger D. Mucci and I commend you on this well thought out post!

Sally and David it does help to be able to identify with what our clients are experiencing, and as far as taking the emotion out of the transaction it is tough to do if you have blood running through your veins.

I was as hard core as one could get in  my former profession.  When I started in real estate I changed.  I'm glad I didn't work for that broker.  

Good morning Sally. You have such a wonderful way of thinking about your clients, they come first, done well the money will come as well.

Sally and David, I'm torn here as I agree with both you and that broker.  There needs to be a fine line on how to treat folks with compassion and still keep in mind it's a business.

Hello Sally,

I agree with many of the sentiments expressed here; and for me it is a business of taking care of my clients as I would want to be taken care of...with professionalism, knowledge, understanding and compassion - knowing and delivering what they need.