When Expectation Meets Reality…
We were on Florida’s left coast today buying a car. Larry had done his 
research and was aware of its flaws as well as its plusses.
We just needed to see it in person, drive it, check out a few more items and make a decision. We’d already paid for information from Car Check and been given copies of repairs.
Now here is where Expectation met Reality -sometimes the two meet and they are a match made in heaven… and others, well not so much.
The first look at the car was a disappointment...the convertible soft top was in OK condition but not as described in the ad. You could say the same for the armrest.
“If they had not set the expectations so high, it would
not have been such a letdown. It would have been better
to have been pleasantly surprised.”
It was what my husband said that made me think about the work any of us do in real estate or sales. He was ready to turn and drive back to Delray Beach without even test driving it.
How often do you read MLS descriptions only to have your buyer terribly disappointed when they actually see the property?
Do we oversell what we can do for our clients only to set them up for a possible disappointment?
Oh… what happened to the car? It is sitting in our driveway, and while it was purchased for a more than fair price, it did not fetch top dollar given it’s condition!
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