Keep Your Customers Coming Back
“Loyal customers, they don’t just come back, they don’t
Simply recommend you, they insist that their friends
do business with you.”
Chip Bell, Founder Chip Bell Group
As I see it . . . . . . .
Keep your customers coming back
Set the expectations for the business relationships that will keep your customers coming back. . . . Do everything within your power to meet and exceed those expectations.
Exceeding your customer’s expectations . . . . creates happy and loyal customers.
WOW you customers with the level of your professionalism . . . . and the quality of your customer service.
Give your customers your complete attention when you’re in their presents . . . . and demonstrate through your actions that you’re there to fulfill their needs.
When you miss the customers’ expectations . . . . and don’t wow your customers . . . . It’s very likely that they won’t do business with you.”
Providing your customers with a WOW customer experience is not a casual occurrence . . . . It’s a planned and consistent activity . . . . that increases the probability of successfully doing business with your customers and generating referrals from them.
The key to . . . . keep your customers coming back . . . . is in exceeding your customers expectations by creating a WOW customer experience . . . . which will lead to long term customer loyalty.
©2015 Lou Ludwig Motivational Power Quote, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author
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