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You Are So Nice I Am Happy To Do The Work And Not Charge You

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Real Estate Broker/Owner with KD Realty - 408.972.1822 CA DRE#01366594

You Are So Nice I Am Happy To Do The Work And Not Charge You

 

That is what someone said to me when I asked what he would charge to install 3 smoke detectors and brace and strap a water heater.

 

I've been accused of many things in my lifetime and being nice is definitely among those things. But seriously, no one has ever before said they don't want to charge me and that they are happy to do the work for free. 

I honestly thought this person was ribbing me ... you know, just punking me.  He was dead serious. He said "Asking you to pay me would be like taking money from my mom. I would never charge my mom to do anything for her." What a nice guy!!!

 

imagine of a person writing a checkI did what any tough negotiator would do and asked: "What would you charge me if I were among the top 10 Itches you know?"  Yeah, you are right, I did not say "Itches" but I am confident you will figure out what I did say. 

He said "You are my #1 favorite real estate agent and I like you. I see how hard you work for your clients." What a nice guy!

 

 

Installing smoke and carbon detectors and bracing and strapping the water heater are things that sellers must do prior to the close of escrow.

He gave me a very reasonable price that my clients were more than happy with.

While I do go the extra mile for my clients, and they benefit from my service provider discounts, it is not in my nature to accept something for nothing or take advantage of people. 

It really does pay to be nice to people.  The truth is, I am nice to everyone until they give me a reason not to be. Among those reasons are lying, cheating, stealing, deceiving, bait & switching, etc. Those folks might feel I am being Itchy, yet I really don't really care. I believe in defending what I know to be right and true.

Among what I believe to be right and true is paying people for work performed. People provide a service; they do the job well; and I expect to pay them. If they don't do the job well, or do what they were hired to do, then that is a different story.

I expect no one to do anything for me for free. I am happy to accept and pass along discounts. That is a measure of good will and in many situations, a good business practice.

For me, it's about being nice and being respectful of others and not taking advantage of their good graces.

I'm curious, what would you have done if this happened to you? 

 

 

 

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“From the moment we met Kathleen, we were impressed with her professionalism, knowledge, patience, respect, humor, attention to detail, and compassion.  She's the Whole Package ~ excellent agent and wonderful human being!  In a potentially stressful experience, we have felt in good hands all along.  We are so grateful and recommend her without hesitation!”

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Comments(55)

Rebecca Gaujot, Realtor®
Lewisburg, WV
Lewisburg WV, the go to agent for all real estate

I agree with you. and would have done the same thing.  I never  expect someone to perform a service or do a job without being compensated. 

Mar 24, 2015 04:16 PM
Tom Arstingstall, General Contractor, Dry Rot, Water Damage Sacramento, El Dorado County - (916) 765-5366
Dry Rot and Water Damage www.tromlerconstruction.com Mobile - 916-765-5366 - Placerville, CA
General Contractor, Dry Rot and Water Damage

I would not have let them do it for free for many reasons Kathleen. The most important is the fact that the service have value and needs to be compensated.

Mar 25, 2015 03:19 PM
Gayle Rich-Boxman Fishhawk Lake Real Estate
John L Scott Market Center - Birkenfeld, OR
"Your Local Expert!" 503-739-3843

Why oh why didn't this get featured?? In my case, if he had suggested this and underlined it, I would have then said, Okay, what is your favorite charity because I would like to donate to it!"

Mar 26, 2015 01:38 PM
Gayle Rich-Boxman Fishhawk Lake Real Estate
John L Scott Market Center - Birkenfeld, OR
"Your Local Expert!" 503-739-3843

Oh, and recently, OUR fire department did EXACTLY what Michael Thornton said--they had about 100 to "give away" to first come first served and they came and installed them for FREE.

Mar 26, 2015 01:39 PM
Toni Weidman
Sailwinds Realty - Trinity, FL
20+ Years Selling Homes in New Port Richey, FL

I have the same philosphy, Kathleen. I am nice to people until they give me a reason not to be.  

Mar 26, 2015 10:56 PM
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
Retired New Hampshire Home Stager

What a nice guy!  He knows how to network too....he understands being nice brings forth nice in return!  I would have tried to pay him something, a discount would be fine, but I would want to pay him for his service.  Otherwise it becomes too awkward the next time you need his help.

Mar 27, 2015 01:53 AM
Hella M. Rothwell, Broker/Realtor®
Carmel by the Sea, CA
Rothwell Realty Inc. CA#01968433 Carmel-by-the-Sea

There's a difference between having someone give YOU a service for free and one that you need for your clients. I would not accept a free service for my clients if for nothing else than there is a track record of it in case something goes south. PS. What a guy, though!

Mar 28, 2015 02:01 AM
Beth and Richard Witt
New York, NY
The best Retired Brokers !!!!

I would have done exactly as you did and for sure I would have enjoyed the compliment... always nice to be appreciated... Happy Day

Apr 02, 2015 01:23 AM
Juli Vosmik
Dominion Fine Properties - Scottsdale, AZ
Scottsdale/Cave Creek, AZ real estate 480-710-0739

Kathleen, I'm sure many have given away services just to try to get future business.  Perhaps, that's what this gentleman was trying to do?  I like that you took the high road and appreciate his time.  

Apr 05, 2015 11:29 PM
Barbara-Jo Roberts Berberi, MA, PSA, TRC - Greater Clearwater Florida Residential Real Estate Professional
Charles Rutenberg Realty - Clearwater, FL
Palm Harbor, Dunedin, Clearwater, Safety Harbor

Not sure what is going on, Kathleen. I have attempted to comment on several of your posts and when I hit 'post' nothing happens!

Apr 09, 2015 05:23 AM
Barbara-Jo Roberts Berberi, MA, PSA, TRC - Greater Clearwater Florida Residential Real Estate Professional
Charles Rutenberg Realty - Clearwater, FL
Palm Harbor, Dunedin, Clearwater, Safety Harbor

WOW, this one actually posted on your blog. I am amazed.

Apr 09, 2015 05:24 AM
Lou Ludwig
Ludwig & Associates - Boca Raton, FL
Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC

Kathleen

Very interesting conversation . . .  if the person don't change me for their work . . . . I would find a way to repay the favor.

Good luck and success.

Lou Ludwig

Apr 11, 2015 12:34 PM
Barbara-Jo Roberts Berberi, MA, PSA, TRC - Greater Clearwater Florida Residential Real Estate Professional
Charles Rutenberg Realty - Clearwater, FL
Palm Harbor, Dunedin, Clearwater, Safety Harbor

I just emailed Kerrie to let her know I am having difficulty leaving comments on your blog posts

Apr 12, 2015 03:29 AM
Curtis Van Carter
Better Homes & Gardens Wine Country Group - Yountville, CA
Your Napa Valley Broker Extraordinaire

Kathleen

I like you stand upon the cliffs of skepticism. However, I still hold onto the belief there is still one person out there that does something for nothing. Wait, way to much  to hope for?? Dilemmas of life and choices to take. I don't have the answer, hopefully you do and will enlighten me. Till then, dreams are... cheers cvc

Apr 12, 2015 11:47 AM
Curtis Van Carter
Better Homes & Gardens Wine Country Group - Yountville, CA
Your Napa Valley Broker Extraordinaire

ps on the way to Nirvana, I stumbled upon a soul.....

Apr 12, 2015 11:48 AM
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Flower Mound, TX
Selling Homes Changing Lives

Barbara-Jo Roberts Berberi, MA, TRC - Greater Clearwater Florida Residential Real Estate Professional was right! And I would add, your negotiating skils are excellent. I can understand why you keep many clients for life.

Apr 21, 2015 08:19 AM
Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

Hi, Kathleen...I'm stopping by to say hello and to thank you for your comments. Have a great night. 

Apr 21, 2015 02:09 PM
Kristin Hamilton CA REALTOR
Berkshire Hathaway California Realty - Beaumont, CA
(909) 557-6966- Specialize 55+ Communties Banning

Hi Kathleen Daniels 

How nice of your handyman/contractor and what a compliment to you. My Contractor just did a whole lot of work and just barely charged my client anything but I am pretty sure it is because she is in the hospital in ICU. I appreciate  his kindness and try to use him 2-3 times a month and will continue to. I believe when people give, they get it back tenfold. 

Apr 25, 2015 01:09 PM
The Villages Realty
The Villages Realty - San Jose, CA
"Our Performance Will Move You!"

Kathleen, love some of your older posts, and especially the market reports.  Always enjoy reading what you write.

Feb 09, 2017 08:22 AM
Eagle Ridge Realty
Eagle Ridge Realty - Gilroy, CA
"Our Performance Will Move You!"

Hi, I'm just checking out some of your older posts and older market reports.

Feb 11, 2017 06:34 AM