On Tuesday of this week I scheduled an appointment to show a home this evening at 5:15. I let the buyer know that I would call and confirm the appointment on the morning of the showing. I called this morning, and everything was set. We would meet at the house at 5:15.
I usually get to a showing 15 minutes ahead of time just to make sure everything is in order; lights are on, toilet lids are closed, closet doors are open, spiderwebs in the corners are cleared away, and anything else that may need to be tended to. Today was no different. This is a vacant home, so it didn't take very long to do these things.
With my extra time, I walked next door to let the neighbors know that I was showing to man that I had never met and asked them to watch and listen for anything suspicious. They were happy to do so, and I stood around and chatted with them for a few minutes. Then 5:20 rolls around. No buyer. Hmmm..maybe he got stuck at work and is running a few minutes late?
I stayed with the neighbors a few more minutes and played with their kids. 5:30 and still no show.
5:45 - I walked back over to the house and tried to call the buyer. No answer. Hmmm...what do I do? Well, I walked back over to the neighbors and waited another 30 minutes before finally giving up and going back to the house to lock up.
So here it is 6:15, and not even a courtesy call to let me know that he was not going to be able to keep his appointment. On the way out of the subdivision, I tried to call one last time. I got his voicemail. I left a very pleasant message, and let him know that I had waited for him and that I hoped everything was ok, and that I knew something must have come up or he would have called. I also left the door open for him to call and reschedule the appointment.
Now it is 9:50 and I still have heard nothing. To me, this is just plain rude and disrespectful. Do people think that we have time to just sit and wait? Do they think that because this is our job that we don't mind waiting an hour for a no show with no explanation? How long do you guys wait?
**Also, I must note that I really enjoyed the time I spent at the neighbor's, so it wasn't a total loss. I also think that while talking to them, I may have gotten a new lead. Her husbands parents are getting ready to relocate from out of state so they can be closer to them :)
;)
Links;)
Tags (Tag Cloud);)
Archives
Kristal- I don't understand why people do that to us. All it would take is a call that they were tied up. It is just common courtesy.