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Can I Switch Mortgage Lenders if an Appraisal is already done?

By
Mortgage and Lending with Mortgages in AZ, CA, CO, DE, FL, GA, IN, MD, MN, MT, NC, NJ, NV, OK, OR, PA, SC, SD, TN, TX, UT, VA, WI NMLS #138061 MMCD #1141

Can I Switch Mortgage Lenders if an Appraisal is already done?

 

 

     In a word, YES.  You can.  In an explanation, like so many things in the mortgage world, it's a gray area.  Some lenders won't accept them at all.  Others will require a borrower use a certain loan product if they want to use another lender's appraisal. 

Transferring an appraisal

 

     For what sounds like a very simple process (using an appraisal that's already done), there can be a lot that goes into it, and what is needed varies from lender to lender.

 

 

     When dealing with lending staff that knows what they're talking about, this can be a very easy and fast process.  The problem is, many of the customer service staff or loan officers at lenders don't always know what they're talking about because this isn't a common occurrence for everyone.  To meet our guidelines, for example, we need the transferred appraisal in a very specific format (.xml).  Not every staff member at a lender knows what that is, so sometimes when asking for the .xml file, we get a .pdf file or a .txt file.  Though they're trying to be helpful, this causes delays and several requests for the same information.

 

 

     We also need an appraisal transfer or appraisal release from the previous lender, since technically, even though borrowers pay for appraisals, the lender is the client and owner of the report.  Can a lender refuse to release an appraisal?  They can try, and often do try, mostly out of spite for losing the loan, but with a threat to notify the CFPB and take other action against them, usually the appraisal is released right away.  Most lenders have a templated appraisal transfer form that needs to be completed and this is usually a quick process.

 

 

     The wildcard in an appraisal transfer is the appraiser.  An appraiser needs to list the new lender as a client (which is why we obtain the appraisal release, to show them it's OK to do so), and also address any clerical issues or updates that the new lender wants to see.  Most times, appraisers are happy to help, but some don't want to be bothered, and this can cause major headaches, especially since MLO's have to tread very, very carefully when dealing with appraisers - usually this part of the process is left up to support staff.

 

 

     Sometimes people feel trapped after paying a lender an appraisal fee, and mistakenly think they'll need to pay for another appraisal if they switch lenders, so they'll put up with poor service, but in reality, there's no need for that.  If a borrower wants to switch lenders, they have plenty of options and ways to do so, and an appraisal payment isn't going to prevent anyone from going where they want to get their loan closed.  It's not an immediate process, but with a few days notice and cooperation between lenders, an appraisal transfer is a pretty quick & painless process.

Posted by

John Meussner
NMLS ID #138061

It's more than a house - it's home.  So we offer a wide range of mortgage products at competitive prices to help our clients achieve financial security at home.  While we get great feedback on our prices and products, many clients say their favorite part of working with John Meussner & MasonMac is the level of service provided along the way.

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Comments(38)

Susan Nealey
Coldwell Banker Realty - Annapolis, MD
No Pressure! Ever!

I needed this post a week ago when my poor (literally) client was getting the runaround from his lender and it looked like the loan would not close.  I did finally convince my buyer to switch lenders and the new lender jumped on everything!  We are still going to close on time, but my buyer was so afraid that he was going to have to pay another 495.00 for an new appraisal....we didn't, but I would have been better armed if I had read this.  

Definitely learned something for the next time!!

May 22, 2015 09:00 PM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

John, at the end of the day I feel this all boils down to two things:

1. The loan officer must know their business.

2. The loan officer and entire support team must be willing to do the work, to do whatever it takes to get the job done and create a great customer experience.

Good discussions here.

May 23, 2015 12:49 AM
Mike Frazier
Carousel Realty of Dyer County - Dyersburg, TN
Northwest Tennessee Realtor

John, I am usually able to get an appraisal transferred to a different lender without too much trouble if like you say the loan peoplec can "wrap their brain" around a transfer.

May 23, 2015 08:46 AM
Sharon Parisi
United Real Estate Dallas - Dallas, TX
Dallas Homes

John,  finding the right lender is essential. 

Last year, a Buyer purchased a condo with a pending HOA lawsuit. The Seller, Buyer, and Realtors were unaware of the suit when the contract was executed. The suit was revealed on the resale certificate.

Two lenders were unable to close the loan.  The buyer paid for 2 appraisals. 

The buyer contacted the CEO of funding company #2 and shared that loan officer #2 guaranteed in writing that the lender would close the loan and pay for the appraisal.  Appraisal fee #2 was refunded!  

 

Lender #3 would not accept an appraisal transfer.  A third appraisal was completed and the loan was funded.

The silver lining:  Appraisal #3 was significantly over the purchase price.

 

May 23, 2015 04:38 PM
John Meussner
Mortgages in AZ, CA, CO, DE, FL, GA, IN, MD, MN, MT, NC, NJ, NV, OK, OR, PA, SC, SD, TN, TX, UT, VA, WI - Fair Oaks, CA
#MortgageMadeEasy Fair Oaks, CA 484-680-4852

Thanks for the comments everyone, good discussion here.

Buyers sometimes don't realize they made the wrong choice up front, or something goes wrong mid-process.  Transferring an appraisal is a great way to save money and keep things moving.

May 24, 2015 05:35 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

John although I have not had to tranfer a loan, but always thought the appraisal could not be transferred.  Thanks for this info! 

May 24, 2015 10:48 AM
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

Good morning John. Great job with your explanation. Have not always been successful on a conventional transaction, am fortunate that I don't have the issue very often.

Make it a great week!

May 25, 2015 07:18 PM
Sharon Paxson
Sharon Paxson, Realtor® EQTY Forbes Global Properties - Newport Beach, CA
Newport Beach Real Estate

Hi John - thanks for sharing this info about switching lenders, I did have a buyer switch in the middle of an escrow once, and fortunately it closed!

May 26, 2015 03:12 AM
Endre Barath, Jr.
Berkshire Hathaway HomeServices California Properties - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

John interesting post...I had a  different situation where the buyer was using two lenders should I say one mortgage broker and one big bank the loan was $3m....and in the last minute the big bank did not deliver and I mean the day before funding wanted another 10% in the DP....there were four appraisals....what are your thoughts about this? Endre

May 28, 2015 04:06 PM
John Meussner
Mortgages in AZ, CA, CO, DE, FL, GA, IN, MD, MN, MT, NC, NJ, NV, OK, OR, PA, SC, SD, TN, TX, UT, VA, WI - Fair Oaks, CA
#MortgageMadeEasy Fair Oaks, CA 484-680-4852

Endre Barath, Jr. Oh yea, just have the buyer bring another $300,000, no big deal!  Haha kidding of course.  That's a tough one, I'd check in advance with other jumbo vendors to see if appraisals could be transferred - in most cases if it's a clean loan file and appraisal was done within proper guidelines, someone should accept the appraisals.  Although, it might be faster to just order new appraisals (as I'm sure you've seen, some jumbo vendors require 2 appraisals in that price range) and go with the lender offering the best terms, rather than settling for a lender that will accept the appraisal but offers worse terms.

May 29, 2015 03:38 AM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

Seems to me that the appraisal is the only part of a mortgage application that is assignable.

Of course, the new company doesn't have to accept it.

 

Jun 02, 2015 04:22 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

"When dealing with a lending staff that knows what they are talking about..." I just love that.  Of course, the ones that don't know what they are talking about should be wearing scarlet letters or something so we could know.  This post helps us be crap detectors for those that don't know.

Jun 02, 2015 06:43 AM
Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi
NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 - New Lenox, IL
708.921.6331 - 40+ yrs experience

John Meussner ... you're so right when you say there's grey areas in lending, in processing, and even between lenders.  Seems there's always that big "BUT" to explain almost every step of the way these days.  Few clear "yes" or "no's" any longer.  Incorrect or unclear explanations from those that SHOULD know don't help matters either.  

Your post, once again, proves the value of finding and working with an experienced, knowledgeable lender ... the first time.  No changes or extra charges to be concerned about that way ...

Gene

Jun 02, 2015 08:06 AM
Jane Peters
Home Jane Realty - Los Angeles, CA
Los Angeles real estate concierge services

You really know your business, John. I always learn something new when reading your posts.

Jun 10, 2015 05:30 AM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

In this crazy world of hyper critical reviews of loan officer activity, I suspect that lenders are cautious about appraisal assignment.

They never did like them.

Jun 11, 2015 07:24 AM
Joy Daniels
Joy Daniels Real Estate Group, Ltd. - Harrisburg, PA

I am finding out that nothing is simple. . . my husband and I have a contract on a Condo in Longboat Key, FL - we were denied because Fannie Mae won't buy the loan due to the HOA of the Condo.  So we tried another and were denied. . . we are on our 3rd.  They are doing a portfolio loan - but boy has it been a process and none of it had anything to do with our personal credit!  :(

 

Jun 14, 2015 12:18 AM
Anonymous
Eric Fuller

I'm having exactly the same problem with Network Capital. They reneged on an offer and another lender made a better offer. Now they are holding my appraisal hostage thinking I will either have to go back to them, pay for another appraisal or forget all about the refinancing. There should be something illegal about lenders not transfering appraisals. Network Capital has extremely aggressive sales people, aggressive to the point of harassment if it looks like they are losing the deal. I'm so glad I didn't go with Network because now I see how they really are when they are not trying to sell you something. They may have stolen my $425 appraisal but I'm going to spread the word about how deceptive they are.

Jun 14, 2015 09:20 PM
#35
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

Yes, sometimes it is the only way to proceed with a purchase since to rebuttal an appraiser report is not easy and sometimes it is out of whack. 

Jul 28, 2017 09:26 PM
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

Lenders are now far more careful with appraisals than they were during the last housing boom. In turn, appraisers are being very cautious with the current price run-up, especially since they rely on past sales. 

Jul 28, 2017 09:27 PM
Anonymous
Jennifer

We were going through our back for a loan on a home. We went thru the pre qualification process and were approved. After a few weeks we were denied due to not having credit for2years( which our banker knew about). So we went to anther lender but when she requested a copy of the appraisal she was told they could not transfer it due to the files that were requested( xml). We had to do another appraisal and I'm trying to get the one from the back refunded due to them not transferring it over. Our lender said she never had issues with this before but our back denied our request. The paperwork stated it could be transferred but didn't state only if..... So do you have any advice on how to get our money back? TIA

Nov 16, 2018 09:52 AM
#38