Buying or Selling a House is Really Scary!
Just ask your buyer or seller! They may not understand what's going on. What does it mean to "be in escrow?" "What does it mean that they are "in underwriting?" What happens when there is a request for repairs? What if the buyer and seller can't agree? What is an "earnest money deposit?" What if they can't sell their home in time to meet the contingency requirement on their new home?
We may deal with these issues every day as real estate professionals. Our clients don't!
Our clients rely on us for our knowledge and our expertise. They also rely on us for something just as important, our attitude and the way we deliver this knowledge and use our expertise to their benefit, sometimes doing no more than easing their concerns and lowering their stress.
How can we do this?
Talk to our clients - email them, write them letters, call them, text them, do video to explain to them what is going on with the sale or purchase of their home. What should they expect next? What are the potential problems? How can we avoid them or deal with them if they come up?
Empower your clients with knowledge! They will thank you for it, and so will their blood pressure.
I had a client say to me recently that everything was easy once I took over. It was the part before she turned it over to me that was hard. That made me so happy as it meant I did what I should have done to make her transaction as easy as possible.
If you are selling or buying a home in Orange County and want an agent who will explain things, keep you informed, and make it as easy as possible, please give me a call at 714-319-9751.
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