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Working with Millennials

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Real Estate Agent with Donovan Blatt Realty 01267479

Working with Millennials

 

Droid Phone

 

I'm sure if social media had been the thing when I was in my early 20's, the Boomers and previous generations might have commented on how different it was to work with Gen Xers and how we demanded to have things done differently than they had when they were younger.

 

It seems to me that each generation learns different things and wants different things as our society changes.

 

I find that most of the milennials I work with expect quick responses, usually to text messages though also to other forms of communication as well.  I am not sure that is much different than other generations though.  I think that we have all become use to faster response times and shorter attention spans.  I know that when I want something, often I want it now, and the phone in my hand usually allows me that freedom whether it is ordering the next book in a series for my Kindle right now or an answer to a nagging questions like what else has that actor been in. I didn't grow up with this type of response.  It didn't exist. However, having gotten used to it, I like it and often expect it.

 

How then would the millennials not having never known as world where communication couldn't be instantaneous.

 

My son maybe a Millennial (nobody seems quite sure of the birth years ; )  I explained to him one day that phones used to be plugged in to the wall.  His response, "Why because the battery was charging."  When I explained no, that was how they worked.  He said, "That's stupid."  He can't comprehend a world without the iPhone, with corded phones, without Google.

 

Perhaps, we just need to remember what they see as normal, and remember and that though many of us have come to see things the same way, many of the Millennials can't even remember a time that it wasn't that way.

 

So, expect to respond quickly though you can set up limitations so you're not "on call" 24 hours a day.

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About the author: Christine Donovan is a California Residential Real Estate Broker with experience in assisting clients buy and sell residential real estate.

Are you upside down in your home? Is it worth less than you owe? Are you concerned about making your mortgage payment? For more information see Options to Foreclosures, understanding short sales or contact me at christine@donovanblatt.com to discuss your options.

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Disclaimer: All information in this blog is deemed reliable but is subject to change at any time and is not guaranteed to be accurate nor are there any warantees either express or implied. This blog is not intended to offer any legal, tax or other advice.

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Comments(16)

Bruce Hicks
Best Homes Hawaii - Honolulu, HI
Your Best Hawaii Realtor!

Good for you Christine Donovan you got it in on time!  I got it too but just didn't have the time for Debbie Reynolds Community Ambassador contest.

May 31, 2015 03:31 PM
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 714-319-9751 DRE01267479 - Costa M

Bruce Hicks  - Yes, I did. I also managed to get Debbie's done though just barely.

May 31, 2015 04:06 PM
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

I suspect the Millennials will have low tolerance for not able to get back from realtors. I showed homes yesterday the listing agent wants to know how much we are offering and every few minutes I hear this "DOU" sound with another comment.... The viewers have not even mentioned they will make an offer yet.

 

Jun 01, 2015 06:54 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Quick responses are indeed a must when working with millenials.  And you may have to dial from caller I.D. as they don't like to leave messages.

Jun 01, 2015 11:26 AM
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

I owe a huge debt of thanks to my granddaughters for keeping me in the know about Millenials and how they communicate! I've seen it first-hand, so when I encounter the same behaviour in young buyers, I'm much more understanding than I might have been otherwise.

Jun 01, 2015 11:38 AM
Tom Arstingstall, General Contractor, Dry Rot, Water Damage Sacramento, El Dorado County - (916) 765-5366
Dry Rot and Water Damage www.tromlerconstruction.com Mobile - 916-765-5366 - Placerville, CA
General Contractor, Dry Rot and Water Damage

Maybe we just need to be mindful of the many changes that are going on Christine.

Jun 01, 2015 02:49 PM
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 714-319-9751 DRE01267479 - Costa M

Sam Shueh  - Perhaps the listing agent things they are staying on top of things 

Jun 01, 2015 03:31 PM
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 714-319-9751 DRE01267479 - Costa M

Chris Ann Cleland  - I know many who don't even have a voicemail set up so you can't leave a message.

Jun 01, 2015 03:32 PM
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 714-319-9751 DRE01267479 - Costa M

Lottie Kendall -  My mom is always telling me that I've been good for keeping her up with technology.  It sounds like your granddaughters do the same for you.

Jun 01, 2015 03:32 PM
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 714-319-9751 DRE01267479 - Costa M

Tom Arstingstall, General Contractor, Dry Rot, Water Damage Sacramento, El Dorado County - (916) 765-5366  - I think we do.

Jun 01, 2015 03:32 PM
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

I saw two twin brothers sitting on the couch. Neither will talk to each other. I hear this "DOU" sound on 1 side and hear another one transmitted over. They are not even 6 feet apart TEXT each other all the time...

Jun 01, 2015 03:56 PM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

That blows my mind when I meet someone with a cell phone with no voicemail set up.  You ask how long they've had the phone and the answer is like, "Six months."  Sometimes you just need to leave a voice message so there is a tone in the voice and not just words on a screen that can leave the tone of the message up the recipient.

Jun 02, 2015 01:37 AM
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 714-319-9751 DRE01267479 - Costa M

Sam Shueh  - I've seen that happen, and it baffles me unless there are others around whom they don't want to hear it.

Jun 02, 2015 03:13 PM
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 714-319-9751 DRE01267479 - Costa M

Chris Ann Cleland  - I find that there are more and more people who don't use voicemail at all. It's odd to me too.

Jun 02, 2015 03:14 PM
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

Millennials are the largest group of recent home buyers. We should be ready to adjust our communication. Some of the keys to it:
1. Be active in social media sites.
2. Make sure your site website is mobile friendly
3. Keep millennials informed about the mortgage process
4. Be available ( after hours, if needed)
5. Offer realistic and ''up-to-the-point'' advice ( yep, as you said, can be via text message if this is the way they choose to communicate). 

Jun 16, 2015 04:55 PM
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 714-319-9751 DRE01267479 - Costa M

Inna Ivchenko  - I didn't realize they were the largest group.

Jun 17, 2015 03:27 PM