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HOW DO YOU VIEW THE WASHINGTON POST ARTICLE ON NAR?

By
Real Estate Agent with Douglas Elliman Real Estate 30HA0800896

HOW DO YOU VIEW THE WASHINGTON POST ARTICLE ON NAR?

It has been some time since I have read such scathing things about the real estate profession, but this one takes the cake: article recently published by The Washington Post.

I believe we all recognize the frailties of the real estate business and the agents who fill the ranks. This article points out the most obvious problems and covers the worst offenses--and does nothing to mitigate the negative attitudes faced by the better segment of this profession.

Maybe I am wrong but I see the agent population in this industry as split into four very different parts; all with varying reputation results:

  • The established "Old Guard" of agents who have been in the business for 15-20 or even 30 years and bring professional experience and recognizable value beyond words..
  • The newer agent population made up of a combination of younger, very hard working agents and those in the learning curve, on their way to some sort of "Stardom"!
  • Part timers who take up desk space and rarely put in the time that is necessary to become proficient.
  • Then there are the smaller numbers of agents who hang their license with a brokerage and never appear at the place of business! 

In my view there is such animosity, mostly undeserved, directed toward the real estate agent in particular that it is very hard to get unbiased public opinion polls.

In my opinion the main reason we lose so many good agents to other industries is that, in real estate, you have to be super-human to deal with the onslaught of verbal abuse, unappreciative attitudes, major rejection and other general difficulties that the greater number of agents have learned to live with!

 WHAT SAY YOU???

 

Dick Greenberg
New Paradigm Partners LLC - Fort Collins, CO
Northern Colorado Residential Real Estate

Hi Paula - I didn't see anything in the article that was new or unexpected or flat out wrong - we've known everything in there for a long time, as we should, since the findings came from us. And as long as we tolerate poor performance, shoddy ethics and low standards, we're going to be dogged by a poor reputation. It has always been down to us to correct this, and we have consistently failed to do so.

Jun 21, 2015 05:28 AM
Ronald DiLalla
Century 21 Discovery DRE 01813824 - Anaheim, CA
No. Orange Cty Real Estate

Hi, Paula, I agree with your assessment toatally..tks for sharing.

Jun 21, 2015 05:48 AM
Paula Hathaway, REALTOR, LBA
Douglas Elliman Real Estate - Southampton, NY
...A Local Expert in all The Hamptons

Dick: I didn't either---and I agree that we do have the problems that were mentioned in the article....just noticed the void in an acknowledgment that we have a huge number of fully qualified and experienced agents that are NEVER recognized by the public! Without a balanced evaluation on the part of the press and others, including the pollsters, we can expect a further lack of interest in making the changes needed! In other words, if things are as bad as the polls and this article make it appear then how can we expect ANYONE to want to take on this challence??? It is simply untrue that the whole world of brokerage is filled with untalented, unqualified and unethical agents, as this article made it seem! Thanks for your input Dick....

Jun 21, 2015 06:17 AM
Paula Hathaway, REALTOR, LBA
Douglas Elliman Real Estate - Southampton, NY
...A Local Expert in all The Hamptons

Ronald: I am ready to see a change as much as anyone but as I stated in the response to Dicks comment, we need an honest and full account of the brokerage profession before anyone will feel the need and the desire to make the proper changes!...Not everyone in real estate is  a lousy, no-good for nothing scam artist!

Jun 21, 2015 06:20 AM
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Hello Paula,  I need to read this article to see what it had in it.  I am not a fan of the non R's and I see more of them ever day!

Jun 21, 2015 07:09 AM
Irene D. Lockel
Netter Real Estate - West Islip, NY
Let me help you unLOCK your dream home!

I fall into the "Old Guard Category" with 30+ years.  I work endlessly for my clients, do my best every single day, and agree with your assesment!  Thanks for highlighting this! 

Jun 21, 2015 07:24 AM
Sandy Padula & Norm Padula, JD, GRI
HomeSmart Realty West & Florida Realty Investments - , CA
Presence, Persistence & Perseverance

Paula Hathaway, REALTOR, Sr. LBA, So true indeed what your observations and take on our industry is really like. After leaving corporate life and going into real estate, I found out very quickly what real work meant. I have never worked so hard in my life, yet all we ever seem to hear from the public is real estate agents make too much money and don't deserve to. The public doesn't have a clue, as I didn't back in the late 80's. Good post.

Jun 21, 2015 08:11 AM
Paula Hathaway, REALTOR, LBA
Douglas Elliman Real Estate - Southampton, NY
...A Local Expert in all The Hamptons

Will: Please take the time to read the whole thing---I was astounded that we agents got the full brunt of the awful tongue-lashing---and nothing was said about the hoonorable, hardworking agents out there who do most of the business that gets done anyway!!

Jun 21, 2015 09:08 AM
Paula Hathaway, REALTOR, LBA
Douglas Elliman Real Estate - Southampton, NY
...A Local Expert in all The Hamptons

Irene: You are  more than welcome! I feel that if we keep the idea that we are the hardest working part of the brokerages, with GCI to prove it, in the public's mind that they will  lick their wounds and seek out only those with the experience it takes to get a valid, honest and efficient job done!

Jun 21, 2015 09:15 AM
Paula Hathaway, REALTOR, LBA
Douglas Elliman Real Estate - Southampton, NY
...A Local Expert in all The Hamptons

Sandy and Norm: You are correct in saying that the public does not have a clue! They are ill informed by the likes of the NAR who has done very little to make sure the agents under their leadership are following the Code of Ethics and other valuable training tools. Adherence to the strict requirements for training and continuing Education was not even mentioned in this article. Why? I believe that the profession is rife with cheating on those exams...there are people out there who will make a quick $50 to $100 to do the course for another agent!!! As to the poor quality of some of the newer agents, I blame the way these courses are set up on line. Maybe its time to require attendance in person in order to do your CE classes? That way an agent will have no choice but to be familiar with all the current rules and regulations---they will be present and hopefully alert when these critical issues are covered.

Jun 21, 2015 09:26 AM
Lou Ludwig
Ludwig & Associates - Boca Raton, FL
Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC

Paula

Most Realtors are hard working . . . . and are focused on providing good customer service. 

One of the top reasons real estate professionals leave the real estate industry  is they underestimated the commitment that's required to succeed. Along with there's no fixed income . . . . 

Good luck and success.

Jun 21, 2015 10:19 AM
Paula Hathaway, REALTOR, LBA
Douglas Elliman Real Estate - Southampton, NY
...A Local Expert in all The Hamptons

Lou: Thanks and I totally agree with you about the hardworking agents...and you have a very good point about the reason that many of them leave the industry; especially the lack of ability to outlast the dry spell that is a normal part of becoming an agent...

Jun 21, 2015 10:30 AM
Patricia Kennedy
RLAH@properties - Washington, DC
Home in the Capital

Paula, I agree with what NAR is saying.  And the cool companies with the tech tools are often the very ones that attract agents who think the rest of us charge too much.  And IMHO, many of the new agents with the new companies do charge too much, even though they charge a lot less than I do.

Jun 21, 2015 11:19 AM
Paula Hathaway, REALTOR, LBA
Douglas Elliman Real Estate - Southampton, NY
...A Local Expert in all The Hamptons

Patricia: I agree, but my point was less about charges and fees but more about the fact that we never, ever hear about the good agents, do we? We (real estate agents in general) are constantly under critical attack by the public and now NAR for all the bad agents out there. How do we change the reputation of our industry if we are not the agents who are the bad seeds? If we are not acknowledged for being the better agent, how are we supposed to feel inspired to come up with ways to correct the problems that the weaker agents create?...because a bad agent is usually the one who slept through the initial classes and now fakes taking the internet version of CE! They are ignorant by choice and are in this business to make a quick buck--Those in this category who find out how hard it is,  fall by the wayside early on; those who have the stamina learn all the bad habits from other bad actors and, Voila, there you have the mess that NAR reports on!!!

Jun 21, 2015 11:31 AM
Jane Peters
Home Jane Realty - Los Angeles, CA
Los Angeles real estate concierge services

I had not seen this. Thanks for bringing it to my attention. That is pretty depressing, and so true. I would not agree with Lou that most  Realtors are hard-working. Certainly not in my market. There are some great ones and some not so great, but the latter are who give us a bad rap. Discount brokerages are not the answer because in the end you really do get what you pay for. I don't know what the answer is, but a good agent is worth every penny paid.

Jun 21, 2015 12:10 PM
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

Paula, there are a lot of great agents out there, but there are plenty of bad ones too.

The profession needs to set a higher bar and police its ranks much better or the public will always feel this way.

Jun 21, 2015 12:18 PM
Paula Hathaway, REALTOR, LBA
Douglas Elliman Real Estate - Southampton, NY
...A Local Expert in all The Hamptons

Hi Bob: I agree, but how do we do that? We can marshall our own behavior but how do we manage the behavior of those around us? Amidst all the new agents coming into the business there is a fountain of available talent for those agents to glean from---and either the established agent is too busy to help out or as in most cases, the newer agent does not know what he/she does not know and they just push forward---seat of the pants, and mistakes are made!! I see this all the time--and then there are those less-than honest agents who just go for anything that appears to have money attached to it...so, what does "setting a higher bar" look like in your opinion?

Jun 21, 2015 12:30 PM
Paula Hathaway, REALTOR, LBA
Douglas Elliman Real Estate - Southampton, NY
...A Local Expert in all The Hamptons

Jane: So glad to have your input here! It seems that the good agents are blamed for the bad ones and the good agents get no "applause" so therefore think it is an unappreciated thing to do when you mentor a newbie..or even a not-so-newbie! So the whole situation falls into the rut where it remains for years....and still no one knows how to remedy it and so it goes, as we all fall into the basket of bad agents in the public view....and on and on!

Jun 21, 2015 12:36 PM