I’ve heard the statement “it’s not my job to do that task” more times than I can shake a commission check at. Fortunately, my team members are very thorough at following up and making sure the seller is delivered to the closing table.
Do we have any limits to what our job description might be? Is there a line that one should not cross once the transaction is solidified with a signed purchase and sales agreement? I don’t believe in drawing lines across that playing field.
We are listing agents, and we need to make sure the buyer’s agent is performing properly. We need to follow up with the mortgage officer; the closing attorney; the buyer’s and seller’s attorney; and the buyer’s agent. If everyone is performing his/her job properly, then the transaction will close smoothly.
However, more often than not, one of the parties might have a loose end that needs tightening. One of those parties may have forgotten to order the title; or the municipal lien certificate; or the appraisal; or a laundry list of what might slip through the “proverbial crack.”
Catching that “slip-up” before it hits the “crack” will save time and emotion later. It’s not a “finger pointing” event. It’s an agent doing his/her to deliver the client to the closing table. Both sides have their weak members, and if both agents follow up, the deal will run like a well-oiled machine.
The moral of this post is “my job is my job, and your job may be my job, too.” The important detail is that all of the duties that need to be satisfied to deliver the parties to the closing table be accomplished, and it doesn’t matter who accomplishes “following up” with those tasks.
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