Three ways to ensure success with less stress.
We have become a fast-paced society, where changes can occur last minute with clear performance expectations set by consumers. Everyone needs to be committed to working together as a team to ensure things are moving along smoothly to accomplish the clients goals.
Here are 3 tips to help:
One point of contact only. After receiving four different emails from 4 individuals in the same office, the closing date almost fell through the cracks because one or the other thought the other one was taking care of the client when not one or the other other one was actually following through.
Maintain good communication. Ask for best way to keep in touch, phone, text, fax or email. Answer questions in a timely manner. Be clear and concise with instructions and requirements. No one can read inner thoughts or try to decipher some jargon, especially shortened versions of industry related info.
Be available. Return phone calls. Send out pertinent information ahead of time, rather than waiting for clients to call and ask. If scheduled for a vacation, let it be known who will take your place during the absence, rather than assume that someone else will just pick up your responsibilities.
Some transactions in progress can be tedious at best but if everyone maintains focus while working together, success can be attained with less stress. It is extremely important we all participate fully for our clients sake and to enhance future business opportunities. Happy sales all!
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