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Disputing Disputed Accounts

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Mortgage and Lending with NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 IL Lic 031.0006220/WI

 

Disputing Disputed Accounts


     Have you reviewed your Credit Report and Credit Scores recently?  If not, I urge you to do so.  For a number of reasons.     

     But if you have:  I applaud you. Did you find a debt, account, or error there though? After finding it, did you contact a Creditor, a major Credit Bureau, or take action to "dispute" the account?  

     If you're planning on borrowing money SOON ...  I'd advise against disputing an account or error that's appearing on your Credit Report ...

     Mortgage Underwriting platforms have changed their stance on "disputed accounts".  Disputes used to be seemingly harmless actions.  Not so anymore.  Underwriting changes have made it possible for disputes to hold up ... or even prevent ... Mortgage Approvals.  

     A recent Borrower of mine can sadly attest to that fact ...

     In my Borrower's case:  It took hours and hours of phone calls to explain, detail, document, and sort out a dispute.  A dispute originally lodged by the Creditor.  

     To make this situation even more frustrating, we came to find that the Creditor's action had been taken in error.  Nonetheless, it cost my Borrower time, stress, and money to straighten it out.  Requests to rush a revised Credit Report come at a cost.

     Many times:  The best option for a Mortgage Applicant may be to leave the account "as is" ... in error and undisputed.  At least temporarily, while trying to gain Mortgage Approval or while in the Mortgage Process.

     But what if you've already taken steps to "dispute" an account prior to applying for your financing? 

     First:  Have an in-depth conversation regarding the situation with me or your own Mortgage Lender.  

     There is no set answer for this predicament.  That's important to know and remember. A discussion with your Lender will help you find a solution and take action based on yourpersonal scenario.  

     Secondly:  I may ask that you write the 3 Major Credit Bureaus (Experian, Trans Union, Equifax) AND the Creditor itself, to request they remove the dispute.  

     Be prepared to take action and follow-up on it.  As your Lender I may provide guidance throughout, but I cannot make requests on your behalf.  That remains the responsibility of the Account Holder. 

     Understand:  Removal of a dispute may be the best and fastest way to address this issue.  It will also address the changes in Underwriting that I mentioned earlier. 

     In the case of my client, the Creditor later stated that "they guess they needed to review their policies" regarding the placement of disputes on accounts.  Hearing that was of little satisfaction to my Borrower.  And it didn't reimburse them for their expenditure of time and money.

     I will point out, that this issue could have been avoided had my client checked their Credit Report earlier or on a continual basis, as the dispute had lingered there for years.  

     So Bottomline:  Reviewing your Credit Report on a regular (I suggest annually, at minimum) basis is a smart financial move.  And it will eliminate issues from arising in the future during your Mortgage Pre-Approval and Processing.

     If you're thinking of buying or refinancing a home soon, take action now.  Talk to me soon ... and check your Credit Report.  Both will make your home purchase or financing go more quickly, easily, and successfully ...

    
*  Are you hoping to Buy or Refinance a home in the Chicagoland area?  Contact Me today!  I'll put my 37 years of Mortgage experience and expertise hard to work on your behalf.
     I can be easily found at:

Direct:  815.524.2280
Cell/Text:  708.921.6331
eFax:  815.524.2281
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Gene Mundt

 Mortgage Originator  -  NMLS #216987    

                                 IL Lic. #031.0006220  -  WI License #216987                                                                                                    

NMLS #175656

 

Gene Mundt, Mortgage Originator,  40+ years of #mortgage experience, will offer you exemplary mortgage service and advice when seeking:  #Conventional, #FHA, #VA, #Jumbo, #USDA, and Portfolio Loans in #Chicago and the greater Chicagoland region, including:  The #Lincoln-Way Area, #Will County, (#New Lenox, #Frankfort, #Mokena, #Manhattan, #Joliet, #Shorewood, #Crest Hill, #Plainfield, #Bolingbrook, #Romeoville, #Naperville, #Wilmington, #Peotone, etc.), #DuPage County, the City of Chicago, #Cook County, and elsewhere within IL and Wisconsin. 

 

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Comments(41)

Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi
NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 - New Lenox, IL
708.921.6331 - 40+ yrs experience

Perfectly stated, Rob Spinosa ... sometimes it's just better to let it lie.  At least in the short term.  Tackle the error/dispute later when you have less on your plate, facing fewer frustrations and time constraints, and it won't cause immediate harm ...

Gene

Jul 11, 2015 01:21 AM
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

I've been told that before.  Still it ticks me off that it shows as a prior address. But I'm smart enough not to put anymore time into it and certainly not in the months prior to when I know I will be getting a loan (I have a balloon note that comes due in January that I will be renewing or moving - commercial) at the end of the year.

Jul 11, 2015 01:22 AM
Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi
NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 - New Lenox, IL
708.921.6331 - 40+ yrs experience

Understood.  It would be bothersome to me too, Tammy Lankford.   Why they can understand the harder part of the issue enough to correct the major portion of it .. but not the whole?  I don't understand.  All I can say is, keep any correspondence and records of the issue long term as proof.  You protect yourself best that way .. can name names ... and speed any future questions along if need be.  Good luck with the upcoming loan ...

Gene

Jul 11, 2015 01:44 AM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

We don't need anything to hold up the approval of our buyers so will be passing on this information.  I see my credit report every couple of years because we do so much banking and borrowing for our commercial properties. The lenders provide us with copies. It is nice to see those high credit scores. My husband and I are in a subtrle competition to see whose can be higher. i am in the lead right now. 

Jul 11, 2015 02:06 AM
Margaret Goss
@Properties - Winnetka, IL
Chicago's North Shore & Winnetka Real Estate

I don't think this is something we do regularly.  Do you have a preferred credit bureau to check our credit?

Jul 11, 2015 02:11 AM
Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi
NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 - New Lenox, IL
708.921.6331 - 40+ yrs experience

A worthy competition to have, Debbie Reynolds ...

Margaret Goss ... I'd start with www.annualcreditreport.com ... if you wish to clarify something you see there or have any questions .. please let me know.  We can decide how to move forward regarding your findings after that, if need be.  

Gene  

Jul 11, 2015 02:39 AM
Margaret Woda
Long & Foster Real Estate, Inc. - Crofton, MD
Maryland Real Estate & Military Relocation

I found this to be true when purchasing a home recently. I successfully disputed an item on my credit report but the new mortgage lender refused to re-run the credit to see my new higher score because she said a recent dispute showing up (even though I proved the error) would delay my closing by weeks.

Jul 11, 2015 02:44 AM
Karen Fiddler, Broker/Owner
Karen Parsons-Fiddler, Broker 949-510-2395 - Mission Viejo, CA
Orange County & Lake Arrowhead, CA (949)510-2395

So many just stick their heads in the sand and hope everything is ok....bad idea. 

Jul 11, 2015 03:41 AM
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Gene, a sad state of affairs this credit reporting issue! Enjoy your day!

Jul 11, 2015 07:26 AM
Sharon Alters
Coldwell Banker Vanguard Realty - 904-673-2308 - Fleming Island, FL
Realtor - Homes for Sale Fleming Island FL

Gene, thanks for pointing this out - it just doesn't seem fair or logical, but if it's an issue it's better to know about it.

Jul 11, 2015 11:56 AM
Lou Ludwig
Ludwig & Associates - Boca Raton, FL
Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC

Gene 

Your post is outstanding . . .  . and the information is a a logical format.

Congratulations on earning a gold star for your post.

Good luck and success.

Lou Ludwig

Jul 11, 2015 12:19 PM
Kathy Streib
Cypress, TX
Home Stager/Redesign

Gene- this is when it pays to have a truly experienced and knowledgeable lender who can guide you.  Like the new profile photo. 

Jul 13, 2015 02:46 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Gene - this is important advice and I agree with annual checking of the reports to keep the information accurate.

Jul 13, 2015 02:54 AM
Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi
NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 - New Lenox, IL
708.921.6331 - 40+ yrs experience

You speak firsthand to the stumbling blocks disputes can cause.  It seems rather backwards, as you would think correcting an issue would help.  Not always so .. and just another reason why checking credit with regularity .. esp. leading-up to a home purchase/refinance is so vitally important, Margaret Woda ... thanks for sharing your experience ...

Gene 

Jul 13, 2015 06:34 AM
Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi
NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 - New Lenox, IL
708.921.6331 - 40+ yrs experience

Totally a bad idea, Karen Fiddler, Broker/Owner ... at any time.  But especially so when hoping to finance a home ...

Wayne Martin ... it flies in the face of what seemingly is common sense.  But proves why it's so important to get experienced professional advice leading up to and throughout a home transaction of any kind ...

Gene

Jul 13, 2015 06:36 AM
Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi
NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 - New Lenox, IL
708.921.6331 - 40+ yrs experience

Thanks so much, Lou Ludwig ... your comments are much appreciated ...

Why thank you, Kathy Streib for noting the new pic!  And experienced, reliable, trustworthy professionals are a must during today's mortgage and homebuying processes ... so true ...

Gene

Jul 13, 2015 06:38 AM
Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi
NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 - New Lenox, IL
708.921.6331 - 40+ yrs experience

Thanks, Grant Schneider ... checking on a consistent, regular basis eliminates last-minute derailments of transactions ...

Gene

Jul 13, 2015 06:39 AM
Endre Barath, Jr.
Berkshire Hathaway HomeServices California Properties - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Gene loved your post but the spirited discussion in the comments were even better:), Endre

Jul 20, 2015 04:02 PM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

I do very often feel like I'm going for the high word score in the Scrabble game when it comes to these kinds of disputes.

Jul 20, 2015 04:51 PM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

Spirited discussions make everything better in the long term I really feel beyond any doubt! That always makes it through and along with a willingness to be different.

Jul 20, 2015 04:53 PM