What is the one thing YOU would change about our Business?

I asked a question earlier from all of my friends that are Active Rainers.

That questions is:    What would YOU change about our business if you could? 

I had so many wonderful well thought out answers, and thought that it would be very interesting to find out what they rest of our colleagues would say. 

If you have a few moments, please write your answer.  I will share these  answers with others in our area that can help me in making necessary changes..

Thanks for your input..

Ginger of Southport