Did I Go Rude? Actual Text Conversation On Pricing

Bob "RealMan" Timm  good morning, Bob! Not too cynical here are we? Sometimes I wish these people would write the offer and if they get a silent response from sellers enough times they might get the hint. Once I did receive a stupid offer in writing and my clients and I responded with a counter that was $50K over our asking. That agent got the message.

Bob, we are seeing many offers way above where the pricing should be, and the appraisers are getting them done! 

Bob "RealMan" Timm ~ well that was exactly the conversation between me and the buyer's agent, who said that's a silly counter-offer and I responded that the buyer's offer was silly.

Bob "RealMan" Timm 

You handled this more than professionally. I would have been tempted to respond differntly. 

Bob, I probably would not have texted as much information as you did. Were you professional? Yes.  But this was an unknown texter making a sight unseen offer, as far as you know. That would have been my first clue he/she was just wasting time. I probably would have taken a different route by asking if they had been inside the property, after telling them there was another offer that was accepted by the seller at a higher price, and could I interest them in another property.

Then again, you could have pulled a Jerry McGuire and said "Show Me the Money!"

Bob- you did a very professional job of handling this.  And you never know who's on the other end.  At least no one could say you were rude.  

I don't think you were being rude, but I wouldn't have given all that information. I would have stopped after "wow, overpriced." Let the texter go on about a bill and this and that -- means nothing.

There are people that you just can't win with.  Better to just provide the facts and leave it at that (keep it simple).  The moment you get the feeling the person texting you has a chip on their shoulder... that's the time to cut the conversation short.

Bob, respectfully, I query whether sarcasm is a professional means of responding?   "So are you a licensed appraiser?" is a bit terse.

From time to time, prospects will push our buttons and cross the threshold into rudeness, but argumentative/defensive responses make us appear less professional. 

If you wish to engage more productively, a less flip opener might be , "your valuation is interesting.  I'd welcome hearing how you arrived at it."

That is, of course, if you're trying to make a client of your text buddy.

"210k bottom line and that is about 20% over actual worth" ... If this person knows so much about value, why are they so quick to offer 20% over?

Bob "RealMan" Timm everyone has a right to have pricing opinion! Some of them are close to appraisal and some of them rely on some online models!

You did everything right! 

I wouldn't have bothered texting back after their second text, or maybe, a more friendly response of "we'll let you know how it turns out". From that second text onward you have nothing to gain and everything to lose by way of a negative review, a complaint, etc.

Having said that, I totally understand where you are coming from. I was "thinking" exactly what you were typing.

Bob "RealMan" Timm - The texter wanted to pick a fight and "prove" he or she was right.  It's so odd.

The first thing I would have done is asked if they've seen the property.  If not, they'd have to see the property prior to making an offer and all offers are submitted in writing.  And by the way, we do currently have an offer in play.

Thecontinued arguing would have prompted to tell the texter they're probably right and to wish them good luck.

I'd never consider the texter a viable lead.  They've already shown that they're likely to offer about two thirds of what a property is worth.  A waste of time.

You didn't go rude.  You're so nice of a person, I don't know that you have it in you to be rude if you wanted to.