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Have buyers raving about you after the sale !

By
Real Estate Broker/Owner with Colorado Real Estate Advisers LLC CO ER100025633

You as the buyer’s agent have worked hard and have done a great job getting your buyers an above average house. The buyers are thrilled and you can’t wait for them to tell all their friends how great you are.

But soon, instead of hearing feedback about how great you are, you are hearing about the problems the buyers are having with the house. Nothing will get negative feedback flying faster than heating or air conditioning that has failed shortly after move in.

Now I know you are saying “but I always have my buyer get the house inspected.” An inspector can’t and won’t catch these common problems.

What if I have an HVAC contractor service the units? They can’t foretell or test when these parts are going to fail. They can be working just fine the day the inspector or HVAC tech is there and fail the next day.

These 3 parts fail with age. There are typically no visible symptoms. Unless the seller can tell you or show you a receipt that these items have been replaced in the last few years it is worth the cost to replace them as preventative maintenance.

Here is what happens if you challenge Murphy’s Law and don’t replace these items. They WILL fail on a holiday weekend and none of the local HVAC companies will have them in stock.

Here are the 3 parts that need to be replaced:

# 1 The ignitor in the furnace.

# 2 The “start” capacitor in the outside AC unit. As the name implies, your AC won’t start without it.

# 3 The “run” capacitor in the outside AC unit. Your unit will start, run for maybe 30 - 45 seconds and then shut down when this goes bad. The fan on the outside unit isn’t spinning.

The total cost for these 3 parts should be a little over $100 plus installation (which is quick). BTW, the capacitors hold potentially lethal voltage. They are NOT DIY replaceable items.

Ok, you and / or the buyer are just adamant about not replacing them. At least have the HVAC tech that you have come out as part of your inspection due diligence look at all 3 items and tell you whether or not they always have those particular replacements on their company trucks or if they have to be special ordered.

An ounce of prevention is worth (far more than) a pound of cure. Enjoy your raving fans.

Posted by

David Gibson, 

Certified Negotiation Expert (CNE)

Broker / Owner Colorado Real Estate Advisers LLC

Independent Real Estate Broker

Colorado (License # ER100025633) and Texas (License # TX 499067)

Email: broker719@gmail.com

Phone: 719-304-4684

3326 Sand Flower Dr, Colorado Springs, CO 80920

I help my clients buy "A Better House at Lower Cost."

 

Sellers ~ I offer staging, professional photography, drone photography and videos. I'd like to send you a link to our listings so you get an idea how great your house can look.

 

Call or text me at 719-304-4684, or email me at broker719@gmail.com for more house choices and better deals.

Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

Home warranties are helpful in providing peace of mind. I often get one as a gift to my buyers.

Sep 11, 2015 08:57 AM
Diana Dahlberg
1 Month Realty - Pleasant Prairie, WI
Real Estate in Kenosha, WI since 1994 262-308-3563

One of the things that makes our business so vulnerable is the fact that a furnace can go out ... just like a light bulb.  There is not necessarily a warning.  We must be preventative in our business and recommend the easy fixes that will cost alot if left unchecked.

Sep 11, 2015 01:52 PM
Susan McCall - - Compass Realty Solutions
Compass Realty Solutions - Portland, OR
Listing and Buyer's Agent

Igniter went out on a buyer right before closing.  This was after a new water heater and a roof repair.  At that point he just wanted to get in the house and not wait around for the dips (the bank) to decide if they wanted to fix it.  Yay for igniters.

Sep 11, 2015 02:48 PM
Sharon Parisi
United Real Estate Dallas - Dallas, TX
Dallas Homes

David, I could recount dozens of stories of post closing AC issues, in spite of thorough inspections from HVAC techs.   My best story is sitting at the closing table with a buyer purchasing a triplex. We received an urgent call that all three AC compressors had stopped working.

Sep 11, 2015 03:34 PM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

HVAC's can pass inspection and then go down 5 days later. I had a unit in my house that was serviced like clock work twice a year with never a second of problems. And one fine day it died. I just make certain that all of my buyers have a Home Warranty on the home from the day they buy it.

Sep 12, 2015 12:03 AM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Lottie Kendall ~ hi Lottie, I use home warranties as well for peace of mind, but I don't pay for them... I write them into a purchase contract and have yet to ever have a seller decide to jeopardize a good sale by refusing to pay for a warranty.

Sep 12, 2015 12:04 AM
Sandra Scott
DPR Realty - Payson, AZ
REALTOR of Choice! Payson, Pine & Strawberry, AZ

Very informative post...thank you for taking the time to share.  I haven't had any of these HVAC problems but now I know about them I'm sure I'll run into them tomorrow!

Sep 12, 2015 12:05 AM
Gene Riemenschneider
Home Point Real Estate - Brentwood, CA
Turning Houses into Homes

Home warranties are good, but there is always the deductible to consider.  The nice thing about the home warranty is that you get the expert out cheap.

Sep 13, 2015 06:22 PM
Carolyn Shipp
Source 1 Real Estate - Mineral Wells, TX
Mineral Wells Texas Real Estate

During our contract negotiations, we always put in a request that the seller pay for one year for a home buyers warranty.  This is almost always agreed to and as the service call fee is between $65 and $75, depending on the company, the buyer is typically happy to pay that instead of a whole new unit or whatever may need to be replaced.  I had one myself when I bought my home and the first year it replaced my furnace and the second my air conditioner.  So, they definitely come in handy and I was only out of pocket for the service call on each.

Sep 14, 2015 12:02 AM
Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

David Gibson sometimes if you take care of small things, you get big rewards!

And make these buyers your raving fans!

Sep 14, 2015 01:35 PM