It's The Little Things!

Services for Real Estate Pros with Talk 2 Midori, LLC BK645709

"A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so."Mahatma Gandhi

Sure sounds like to's the little things.. 

  • Before going on your appointment give yourself a once over..don't forget the little things..wear your name tag!
  • Acknowledge your neighbor with a friendly's usually the little things..that can make someone's day!
  • Hand out your cards as if you handing out your's the little things..people seek confidence!
  • Write thank you notes for any reason.. people remember..ahhh the little things..everyone wants to  feel special!
  • Don't take someone's harsh words too personal..Bullet proof's the little things..everyone needs to vent!
  • Under promise and over deliver people will see your's the little things..People always love a bargain!
  • Emotions can be harmful in decision making..facts presented's the little things..people look for expertise!  
  • Why competition when the term is co-operating broker?..words are little things..creates public perception!
  • Use the words, I'm sorry, only when's the little reminds others we are human! 
  • Don't shoot the messenger and decide to pull rank...its the little things..your temper tantrum could cost you a customer!

NO RETREAT...NO SURRENDER!    Work Smart...Work Hard..Be Productive and have a great selling week and if you are wondering why the Top Dawgs are so what they do...its the little things!

Disclaimer: The opinions expressed by The Activerain Network and it's members and those providing comments are theirs alone, and do not reflect the opinions of Midori Miller AKA Daytona Beach Real Estate Trainer and CENTURY 21 Sundance Realty. Midori Miller and CENTURY 21 Sundance Realty are not responsible for the accuracy or content provided by The Community.


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Tony & Darcy Cannon
Aubrey and Associates Realty - Layton, UT
The C Team
Midori, good post.  Thanks for the tips.
Apr 20, 2008 03:53 PM #1
Eugene Jones
Weichert Realtors - Somerville, NJ
Great words to live by Midori. It's those little things that can add up to bigger things, like success. It was also a resounding phrase in the e-PRO course I just finished.
Apr 20, 2008 03:54 PM #2
Katerina Gasset
Get It Done For Me Virtual Services - Wellington, FL
Get It Done For Me Virtual Services
Midora- I just love this and flagging it to get featured! And bookmarking it!  It is the small things that make all the difference. 
Apr 20, 2008 04:23 PM #3
Mana Tulberg
805 County Real Estate - Camarillo, CA
Real Estate Agent - Camarillo CA
Midori, It's all about little things all day and everyday of our life in every relationship. Great post.
Apr 20, 2008 04:47 PM #4
Liz Moras Migic
Chilliwack, BC
Chilliwack, British Columbia - Realtor
midori i love it and i love sunflowers, always wanted to plant a field of waving sunflowers! 
Apr 20, 2008 04:59 PM #5
Susie Blackmon
Ocala, FL
Ocala, Horses, Western Wear, Horse Farms, Marketing

Good morning Ms. Midori.  Good positive Monday morning post.  Thank you.


Apr 20, 2008 07:42 PM #6
Neal Bloom
eXp Realty - Weston, FL
Realtor CRS-Weston FL Real Estate
Interesting good of a post that I'm going to flag it "not "to be featured:) just kidding.
Apr 20, 2008 11:38 PM #7
Gary L. Waters, Broker Owner, Waters Realty of Brevard, LLC
Waters Realty of Brevard, LLC - Rockledge, FL
... a small office, delivering big service!
Midori - Some very useful and necessary advice for us all.  Confidence and professionalism will get the job done!
Apr 21, 2008 12:38 AM #8
Scott Cowan
RE/MAX Professionals - Olympia, WA

Midori- Excellent post. I am sure it will become a featured one! The little things do all add up to become something special.



Apr 21, 2008 03:03 AM #9
Lisa Hill
Florida Property Experts - Daytona Beach, FL
Daytona Beach Real Estate
Good reminders. And I like the opening quote. I need to post that over my desk some days.
Apr 22, 2008 09:55 AM #10
Jo-Anne Smith
Oakville, ON

Great advice and observations, as always, Midori.

Like they say 'the truth is in the details' ....or something like that.  (((-: It really is amazing how far one 'little thing' goes, not only does it help the person you are doing it for, but they end up passing it along and it goes out in concentric waves.


Apr 22, 2008 10:40 AM #11
Chris Ann Cleland
Long and Foster REALTORSĀ®, Gainesville, VA - Bristow, VA
Associate Broker, Bristow, VA
Midori:  Great post!  I have made quite a referral based business based on handwritten notes.  People love them!!!
Apr 22, 2008 01:23 PM #12
Cynthia Tilghman, RealtorĀ® Onslow County NC Home Specialist
Kingsbridge Realty, Inc - Hubert, NC
Brilliant!  It is the little things that people remember and appreciate the most.  "Under promise, over deliver"---love that line and idea.  We see the opposite too often.
Apr 23, 2008 12:58 AM #13
Nancy Brenner
Referral Associates of Georgia, Inc. - Roswell, GA
Roswell Georgia Real Estate Agent
Midori -  You are so insightful.  It's your posts of wisdom that make a difference in my world.  Thanks you!
Apr 23, 2008 01:42 AM #14
Rachel Zeppinick
Sharma Estate Realty - Woodland Hills, CA
Woodland Hills Real Estate
A wonderfull post, how do you make other agents think this way?
Apr 23, 2008 06:32 AM #15
deVismes P. Sharp
Benson and Mangold Real Estate - Oxford, MD
Talbot County Maryland Realtor
Nice Post!  It is the little things that we do that count!  Have a great day!
Apr 23, 2008 06:36 AM #16
Lisa Hill
Florida Property Experts - Daytona Beach, FL
Daytona Beach Real Estate
Midori- How did you get the list of services in a widget? It looks like it came from MyBlogLog, but I didn't see a widget like that  on that site. Did you create it yourself?
Apr 23, 2008 01:39 PM #17
Kathy McGraw
CELLing Realty - White Water, CA
Riverside County CA Real Estate
Midori- Nice look and nice message.....well, nice might not be the right word, but you know what I mean :) :)
Apr 23, 2008 02:13 PM #18
Barbara-Jo Roberts Berberi, MA, PSA, TRC - Greater Clearwater Florida Residential Real Estate Professional
Charles Rutenberg Realty - Clearwater, FL
Palm Harbor, Dunedin, Clearwater, Safety Harbor
What a BEAUTIFUL background photo of sunflowers you have! Where on earth did you find that??? Did you take that photo yourself? Any idea where it is???
Apr 23, 2008 11:46 PM #19
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