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Sometimes We Just Have to Count to 10 Before We Respond

By
Real Estate Agent with Mapleridge Realty, CT 203-206-0754 REB.0759001

Sometimes We Just Have to Count to 10 Before We Respond

First time buyers can be a challenge. The budgets are seldom unlimited, yet they go through the home with a most meticulous eye.

One recent first time buyer was losing their patience as the pool of homes in their price range were limited and trying to find a home that would qualify for an FHA mortgage was a challenge.  We must have looked at over 40 homes over a period of a year.  On several occasions the words, "I just found my dream home" would be uttered and as we would give the home a closer look, it had to be scratched.

So after reaching a point of frustration where the words finally came out:  I will just have to wait for you, (Me the agent), to find the right home for me, it appeared.

Sometimes We Just Have to Count to 10 Before We Respond

Right home, right location, in their price range, with 90% of the wish list items.  The catch, it's a short sale.  Being schooled in short sales, I call the listing agent and ask all my questions, which gets me the confidence to sit down with my buyers and prepare an offer.

All is sent forward, offer is signed off by the sellers and we are going to wait for the short sale bank to do their thing.  Buyer is elated for having their home within their sites with a new year's finalization within their future.

And Then:  2 days after the papers are signed, anxious first time buyer sends me a text asking me to look at another potential for them.  I want to scream, and am trying to formulate the words that need to be discussed with this buyer. I have to avoid the while I try to respond, and then I get another text:  Please disregard my previous text.  All that came to my mind was the Allie Sherman song about summer camp.

 

Sometimes We Just Have to Count to 10 Before We Respond

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Edward (Ed) Silva
Broker Associate

Serving Central Connecticut Sellers and Buyers

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Comments (23)

TeamCHI - Complete Home Inspections, Inc.
Complete Home Inspections, Inc. - Brentwood, TN
Home Inspectons - Nashville, TN area - 615.661.029

Good morning Ed. Some folks need to make a decision to make a decision. Some folks just can't do that.

Nov 30, 2015 06:11 PM
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

Good morning Ed. I feel your pain. I recently shared about clients that I had done 13 pre-qualification letter for and guess what, they need a new one.

Nov 30, 2015 06:35 PM
Potranco Realty
Potranco Realty - San Antonio, TX
"Sold with Potranco Realty"

I think most of us in the real estate field have dealt with these kind of responses from buyers..... glad you kept your cool and waited to respond.... good luck with your short sale.

Nov 30, 2015 08:48 PM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Hi Ed... haven't we all had a message like that from a buyer (or two or three). And they didn't even have to be first time buyers! I do the same, take a deep breath and wait it out a bit... amazing how often they come back to reality without your having to say a word.

Nov 30, 2015 08:52 PM
Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ
602-380-4886

Ed after a year I'd say you've got a ton of patience working with these first time home buyers.  Glad they chilled out and trusted all would be well.

Nov 30, 2015 10:48 PM
Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400
The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803 - Plainview, NY
Long Island Condo and Home Specialists

Yes, sometimes it's best not to react so quickly. Minds do change...

Dec 01, 2015 12:25 AM
Troy Erickson AZ Realtor (602) 295-6807
HomeSmart - Chandler, AZ
Your Chandler, Ahwatukee, and East Valley Realtor

Ed - And that counting to 10 should also go for your clients. Obviously they reacted too quickly to a new listing. Glad that they realized the error in their ways.

Dec 01, 2015 06:12 AM
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Ed, counting to 10 sometimes works, but there are times were counting to 20 is more appropriate, and then there are times we have to ignore and not respond at all.

Dec 01, 2015 11:10 AM
Larry Johnston
Broker, Friends & Neighbors Real Estate and Elkhart County Subdivisions, LLC - Elkhart, IN
Broker,Friends & Neighbors Real Estate, Elkhart,IN

Hi Ed Silva , Short sales are hard enough to work iwth, without hving Buyers like that.  I hope it all ends well.

Dec 01, 2015 11:12 AM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

I have had to count and be silent and take deep breaths. Some buyers are such a challenge.

Dec 01, 2015 10:49 PM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Ed - Wide eyed first time buyers certainly can be a challenge.  This had to be frustrating for you.

Dec 02, 2015 07:23 PM
Nicole Doty - Gilbert Real Estate Expert
Zion Realty - Gilbert, AZ
Broker/Owner of Zion Realty ZionRealtyAZ.com

We've all had those buyers! I make it a point to not respond to an email or text right away when I'm frustrated. Take a breath and give it a minute or two. 

Dec 02, 2015 11:31 PM
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
Retired New Hampshire Home Stager

Love the title!  Count to 10!  I bet it happens often in your business!  I always loved Hello Muddah....fun to hear it again!

Dec 03, 2015 03:05 AM
Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

We do have our challenges in our business. Not everyone is a pleasure to work with. I've had my patience tested more times than I care to remember. 

Dec 03, 2015 07:41 AM
Maria Gilda Racelis
Home Buyers Realty, LLC-Manchester, Bolton. Vernon,Ellington - Manchester, CT
Home Ownership is w/in Reach. We Make it Happen!

Hi Ed:

One year... and over 40 homes. Ed, I hope that you get paid soon.

Dec 03, 2015 08:51 PM
Mary Yonkers
Alan Kells School of Real Estate/Howard Hanna Real Estate - Erie, PA
Erie/PA Real Estate Instructor

Ugh, ugh, ugh.  That is all I can add.  Been there, too.

Dec 04, 2015 02:31 AM
Endre Barath, Jr.
Berkshire Hathaway HomeServices California Properties - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

 Ed, Well maybe the good people who love to "twit" instantly.... might need to read your post... politicians, media personalities, entertainers... etc you know who they are Twit first think later:))) Endre

Dec 04, 2015 03:02 PM
Jane Peters
Home Jane Realty - Los Angeles, CA
Los Angeles real estate concierge services

Yes, it is difficult not to react. But allowing a little time to pass before we do will often result in things resolving themselves. Hopefully, these buyers will get the short sale. 

Dec 05, 2015 05:29 AM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good morning Ed Silva,

Congratulations on keeping your cool!!The best policy is always to stop and think before issuing an immediate response! Good luck with the short sale..hopefully that will work out perfectly for your first time home buyers.

Dec 05, 2015 09:22 PM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Ed Silva 

You've shared a valuable lesson about not being too quick to respond with buyers and sellers. Sounds like it's been a frustrating year for them and you. Hope this all works out, and fairly quickly

Jeff

Dec 07, 2015 10:04 AM