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"Can I help you with anything?" Music to a shopaphobe's ears

By
Real Estate Agent with Compass CA DRE# 01215160

Is there a word, "shop-a-phobe?" The dictionary recognizes shopaholic, but not shopaphobe. As some of you might know, I dislike spending time shopping for clothes, but this week it was a necessary duty since I really didn't have anything to wear to a Christmas party.

Christmas tree, Union Square, SF

So off I went, walking to Union Square, the center of the San Francisco's well-known shopping district. Into Macy's I went, and that's when the magic happened:

Clerk: Can I help you with anything?

Me: Oh yes, I hate shopping, but need to buy something for my office Christmas party. I would love your help!

Clerk: Of course I'll help. Let's go look.

30-45 minutes later, I was out of the store, with a shimmering shirt and skinny pants that I would never have found on my own. I like them!

I like the clerk even more - she spent at least 30 minutes bringing in clothes, checking for various sizes, and graciously took care of me.

And I like the decorations in Union Square and the delightful walk I had up and over Nob Hill and return. A successful outing in every way.

Palm trees, Union Square, SF

Are you ready to find your home or pied-a-terre in San Francisco? Don't know where to begin? Call me and, like the clerk at Macy's I'll say: "Of course I'll help; let's go look."

Comments (19)

Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

Good morning, Lottie Kendall ...you're so funny....I'm smiling while I'm reading your post.... I love to shop....I can whip clothes off a rack and I rarely need to put them back....it takes me 15 minutes to shop for many different outfits.... whip, whip, whip and I never try them on.... I can't deal with that....they fit...have a great time at your Christmas party....you'll look marvelous...

and you're a great resource for all buyers and sellers in your area...I refer business to you from Massachusetts.... I can always count on you to find the "right fit" for any referral...

Dec 13, 2015 11:05 PM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

HI Lottie... what lovely pictures... especially that Christmas tree. Glad you found a wonderful outfit and hopefully one you can wear again and again!

Dec 13, 2015 11:19 PM
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

Union Square got prettied up .... What a sight!

Thanks for posting these lovely photos.

Sam Shueh

Dec 13, 2015 11:26 PM
Susan Laxson CRS
Palm Properties - La Quinta, CA
Realtor in San Diego, CA & Naples, FL

Good morning Lottie, love the decorations and love San Francisco!  Glad your shopping adventure worked out for you.  Happy holidays!

Dec 13, 2015 11:31 PM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

Wow Lottie, You scored big time.  You got something you like and you got help. That is something that has almost always escaped me in Macy's.  You have described more of a Nordstorm experience.

And you enjoyed your walk and the beautiful decorations. 

Sweet!

Dec 14, 2015 12:17 AM
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

Hi Barbara Todaro - I love helping clients find the right fit in houses; somehow the whole shopping gene passed me by!

Nina Hollander - San Francisco gets more decked out by the day, and I survived my shopping trip. Hooray!

Hi Sam Shueh - holiday decorations in the City are always fun to see.

Dec 14, 2015 01:12 AM
Nina Hollander, Broker

Lottie Kendall ~ hi Lottie... I don't mind shopping so long as I don't have to do it daily.

Dec 14, 2015 01:18 AM
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

Good morning, Susan Laxson - the holiday decorations in San Francisco are always a treat, and my shopping expedition turned out to be a treat as well. Wishing you a great week.

Hi Kathleen Daniels - throwing myself at the mercy of the sales clerk worked well. She felt appreciated, and I was grateful for the help. So--getting a good walk in, enjoying Christmas decorations and having a successful shopping trip made last Monday a win-win-win.

Dec 14, 2015 01:15 AM
Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

Sounds like a great experience and I am glad you left the store happy!  Those are amazing decorations as well, thanks for sharing my friend!

Dec 14, 2015 02:51 AM
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

I was in Union Square a week ago. Always go to UniQlo a Japanese owned clothing store on Powell. Love that place. It was festive around that area.

Dec 14, 2015 03:02 AM
Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ
602-380-4886

Lottie this is a perfect example of excellent customer service and how it relates to real estate as well as throwing some pretty decorations in too! 

Dec 14, 2015 04:22 AM
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

If you only knew how I put off clothes shopping, Brian England , you'd understand how delighted I was with my outing.

Joe Pryor - Union Square, Nob Hill, the Embarcadero are all looking very festive, aren't they?

The customer service was wonderful, Anna Banana Kruchten - I'm sure clerks get bored with blasé shoppers--and I was anything but that, shamelessly pleading for help

Dec 14, 2015 09:55 AM
Lou Ludwig
Ludwig & Associates - Boca Raton, FL
Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC

Lottie

Can I help you with anything . . . . are magical words in customer service.

Good luck and success.

Lou Ludwig

Dec 15, 2015 10:33 AM
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

and those words, "can I help you with anything" worked magic with me, Lou Ludwig . I now know where to shop when I must do so.

Dec 15, 2015 10:50 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Lottie, we must be sisters, I HATE shopping, and especially clothes where you have to try them on.   Did just the same thing the other day, both two items in a matter of 15 minutes.  The clerk was fabulous!   Glad you found something for your party!

Dec 15, 2015 11:25 PM
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
Retired New Hampshire Home Stager

Sounds like you got the royal treatment!  I'm glad you found something nice that you like for your party. It can be very stressful finding something for office parties!

Dec 17, 2015 02:10 AM
Gayle Rich-Boxman Fishhawk Lake Real Estate
John L Scott Market Center - Birkenfeld, OR
"Your Local Expert!" 503-739-3843

Lottie, this is what it's ALL ABOUT. We can all learn from this can-do gal at Macy's! And you "wrapped it up" nicely at the end. 

Dec 17, 2015 04:05 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Lottie - I am a member of a chamber in Stamford, CT and one of the members is a Macy's personal shopper.  She does it all for you.

Dec 17, 2015 05:44 AM
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

When we throw ourselves at the mercy of clerks, I find they usually get very excited to be needed, and go out of their way to be helpful, Joan Cox and Sharon Tara 

Hello Gayle Rich-Boxman Fishhawk Lake Realtor (503)755-2905 - am I likely to return to that Macy's when I must shop? You bet! A good lesson here about customer service.

Dec 17, 2015 08:16 AM
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

Grant Schneider - I haven't used the services of a personal shopper; I might have been extremely lucky in meeting that particular floor clerk, but she was delightful.

Dec 17, 2015 08:17 AM