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The Value of Commenting, and What NOT to Do

By
Real Estate Agent with eXp Realty of California, Inc. CA DRE #01490977

The Value of Commenting and What NOT to Do

 

Comments are a vital part of participation here on ActiveRain, or any social media site for that matter, and a key to building relationships.

 

 

WHY COMMENT?

So what is the point of commenting (and no, we are not talking about the points here on AR, but more on that later)?

 

commenting is a great way to interact with othersCommenting on someone’s post is a way to add to the conversation about the topic at hand. It can be a way to clarify what was said in the post with a personal example or by sharing a personal experience, or to add other relevant information that might be of interest to others.

 

 

Commenting is also a way to express a different opinion on a particular subject, which is part of the huge value of the network, since real estate (i.e., the way it is practiced, market conditions, laws and regulations, etc.) can vary widely, as do opinions.

 

 

In some cases the comment thread can end up being more educational than the post itself because of the varying opinions and experiences shared. When there are lots of comments the thread becomes a sort of online conversation, sometimes taking place in real time, between the commenter and the writer, or even among a number of people who are actively commenting.

 

Participating in the community by commenting is also a way to establish and grow relationships, especially when you are new, and with others who have recently joined AR and are just getting their blogging feet wet.  People will get to know you and like you (more on that issue below), and want to read more.

 

Commenting can make the recipient feel good!Commenting can provide encouragement when the writer might not be feeling confident, emotional support in times of need, and education on a myriad of topics when writers are asking for help or advice.

 

Commenting is often flattering to the writer. I suspect most people enjoy getting comments (well, that depends on the nature of the comment). Is that a good reason for you to comment? Depends on your perspective I suppose. I doubt anyone wants to spend all their time commenting just to make others feel good, but when someone has had no comments this could be a good reason to comment, or when there is a personal relationship. And bloggers will often respond to your comment by heading over to a post you wrote and commenting on it.

 

RECIPROCATING COMMENTS

An important part of participation is responding to comments left on your post. People will appreciate that you read their comment and responded in some way. When there are lots of comments it can be challenging to respond to them all individually, and perhaps impossible, but you should at least make the effort. People notice this!

 

Another way to reciprocate is to go one step further and comment on a post that a commenter has recently written. You might learn something new and perhaps discover someone else to follow.

 

HOW NOT TO COMMENT

There seem to be a number of different styles of commenting here on AR, some of which are, quite frankly, annoying and inappropriate.

 

No cutting and pasting commentingFirst there is the copy and paste type of comment. You know…we’ve all seen them, where there is a short comment that says nothing having to do with the post and the identical comment appears on multiple other posts.

 

There are two issues here. Cutting and pasting the same comment over and over seems rather lazy, and clearly focused purely on gaining 25 points for commenting without any effort. You could max out your allowed comment points for a day in just a few minutes, so perhaps that’s why a few people do it. But are you participating? Fostering a relationship? Encouraging the writer, or others, to want to know you? Nah, hardly! Just the opposite in fact.

 

A similar issue, perhaps not a cut and paste, is a comment that has nothing to do with the post, where it appears the commenter never read the article at all. Why bother? I think I would rather not have the comment, but that’s just me. But, hey, you get 6 points when someone comments that way, no matter how insipid it might be, right? And they get 25 points just for minimal effort.

 

No spam commentingSpam commenting is another annoyance, especially comments from members as opposed to outside spammers…you can tell the difference.

 

Spam commenting, when someone is advertising their services or products, is probably done innocently, with the commenter perhaps not realizing it’s offensive when they say “hey look at me?” in their comment on YOUR post and then provide a website link or all their contact information.

 

The neat thing is that if someone is interested in knowing more about you, the commenter, all they have to do is click on your name to go to your profile – there’s no need to say “please check out my website” or something similar. So don’t do this – people don’t like it and it’s discouraged in the AR Guidelines.

 

Another thing to avoid doing when commenting is being argumentative, combative, or rude…just like you probably wouldn’t in real life. It’s fine to disagree, in fact that is normally respected and often desired, but there are ways to do this that won’t be offensive. No name calling, or implying someone is stupid or that they don’t know what they are talking about, or harassment or malicious commentary.

 

And even if you don't mean your comment to be like this, perhaps it will come across that way - reread it before posting. Sometimes your emotions in the heat of the moment may take you places you didn't intend to go.

 

Unfortunately, this stuff happens sometimes and I dare say it’s a pretty quick way to give other members, and possibly consumers, a bad impression. And AR members WILL talk about it. If your goal IS to offend, annoy, antagonize, or something similar, have at it. You will likely get plenty of responses! And if it gets bad enough you may be excused from the room.

 

relationships on AR can be a key to your successI said earlier that commenting can establish and build relationships, and that’s a big advantage of being in the community. But commenting, if done as above, can also tear down relationships, or prevent them from even getting started. Who wants that?

 

Commenting in the AR community has tremendous value, for you and for members who receive and read your comments. It can and will lead to referrals, and consumers who get to know you here will be inclined to get in touch if they like what they see.

 

Sure, you can garner some pretty significant points by commenting, and that’s certainly an incentive, but they may not mean much if you sully your reputation by misbehaving and no one wants to have anything to do with you.

Posted by

Jeff Dowler, CRS
Certified Residential Specialist / Realtor®


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Comments(152)

Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Paul S. Henderson, Realtor, Broker, Tacoma Washington 

You make an excellent point. I think more writers here appreciate a heartfelt compliment, not a cut and paste one!

Jeff

Jan 24, 2016 11:45 PM
Gene Riemenschneider
Home Point Real Estate - Brentwood, CA
Turning Houses into Homes

I like commenting and try to be specific to the topic.  However, on occasion I really have nothing to ad and just want to let them know I was there.  I found my comments were sounding a little generic, so even when saying nothing really I try to be specific to what was said. 

Jan 25, 2016 02:34 AM
Liane Thomas, Top Listing Agent
Professional Realty Services® - Corona, CA
Bringing you Home!

I have had those "SPAMMY" comments sometimes, it makes me laugh. I enjoy the conversations that sometimes start up after a great post. 

Jan 25, 2016 04:58 AM
Amy Gutschow
RE/MAX - Sheboygan, WI
Professional Real Estate

Great points.  I agree I learn so much from Active Rain and read though the comments when I like a post to learn more from others perspectives. 

Jan 26, 2016 12:30 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Gene Riemenschneider 

That makes sense. I think we all appreciate comments. Sometimes I don'y have anything to add either but want the writer to know I appreciated their post

Jeff

Jan 26, 2016 12:41 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Liane Thomas - Corona & Riverside Real Estate 

Yep, some spammy comments ARE pretty funny. Some are just annoying. Some get deleted

Jeff

Jan 26, 2016 12:42 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Amy Gutschow 

It truly is a great way to learn, and for others to get to know us. Welcome to AR!

Jeff

Jan 26, 2016 12:43 AM
Jan Green - Scottsdale, AZ
Value Added Service, 602-620-2699 - Scottsdale, AZ
HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN

All great points.  I think sometimes folks don't mean to be rude or argumentative, but just comment on how they feel irregardless of  what the post is about.  I'm sure you've seen it all in your many years in the Rain!

Jan 26, 2016 02:02 AM
Lynn B. Friedman CRS Atlanta, GA 404-617-6375
Atlanta Homes ODAT Realty - Love our Great City - Love our Clients! Buckhead - Midtown - Westside - Atlanta, GA
Concierge Service for Our Atlanta Sellers & Buyers

Jeff Dowler CRS 
This post is near and dear to my heart. And I especially agree that the commnets often enhance the post itself. All the best - Lynn

"In some cases the comment thread can end up being more educational than the post itself because of the varying opinions and experiences shared."

Jan 26, 2016 11:18 PM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Thank you so  much Lynn B. Friedman 

It was a good exercise to reflect on all that is important and educational about commenting, as well as the stuff that is not so nice. I've enjoyed hearing what so many people have shared!

Jeff

Jan 27, 2016 01:25 AM
Lynn B. Friedman CRS Atlanta, GA 404-617-6375

Jeff Dowler CRS


So true - the comments were so to the point - no one even wished you good luck on your listing! LOL
Lynn

Jan 27, 2016 05:09 AM
Jeff Dowler, CRS

Pretty funny, Lynn. I often get those when doing a write-up on a community!


 

Jan 28, 2016 09:07 AM
Christi Farrington
Dagny's Real Estate - Wilton, CT
~ Your representative in Fairfield County, CT

Whoa, I'm SO happy that I saved this to read when the opportunity presented itself , Jeff Dowler CRS!!

I love reading the 'thread' of comments; it's a great learning tool -  how to comment, how NOT to comment and 'Oh, I wish they hadn't said that" comment! 

Thank you for a very interesting, informative post.  I'm looking forward to reading more and will go back and check some of your prior posts. 

May 2016 be a wonderful year for you!!  

 

Jan 27, 2016 04:20 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Christi Farrington 

Thank you so much for the kind words! Comments definitely can take on a life of their own, good and bad.

And I see you work with Dagny! She's great. I have followed her here for years and got to meet her in person at a small meetup in CT in 2014 when I was back there for business!

Wishing you much success in 2016!

Jeff

Jan 28, 2016 09:10 AM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Hi Jeff Dowler ,

Caught this on a reblog and loved your post! So glad you took the time to write on this subject..very informative and worth the read.

Aug 12, 2016 10:55 PM
Mary Yonkers
Alan Kells School of Real Estate/Howard Hanna Real Estate - Erie, PA
Erie/PA Real Estate Instructor

Good morning Jeff Dowler just read your post on Praful Thakkar reblog.  

It is the type of post we all need to review periodically.  Congratulations on Feature back in J

Aug 12, 2016 11:10 PM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Hi Dorie Dillard 

Thank you for the kind words. I saw this got reblogged but have been out of town for a couple days and spent very little time on my computer, so apologies for not responding to your comments sooner!

Jeff

Aug 14, 2016 10:04 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Hi Mary Yonkers 

Thank you for the compliment. How nice that Praful Thakkar felt it worthy of sharing and you took the time to come by. I haven't been on much since Friday due to personal time away - I'm sorry I did not respond sooner to your kind words.

Jeff

Aug 14, 2016 10:07 AM
Kartik Subramaniam
Adhi Schools, LLC - Rancho Cucamonga, CA
Market Analysis--Educational Content, Adhi Schools

Just got here via re-blog. Wonderful post, I'm happy I got to read it seeing as I was not a member when it was posted. I think this is a great way to use your excellent reputation in the AR community to lead by example. Plenty of people (I'm sure mysel included at times) could use this to tune up their commenting process for the better of the overall community.

Aug 15, 2016 03:57 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Thanks Cody Carmen . Glad you found it useful and informative. You don't seem to have any problems with commenting and doing it effectively!

Jeff

Aug 15, 2016 05:26 AM
Kartik Subramaniam

Jeff Dowler thank you! I try to be helpful and/or insightful. I'm just concerned enough about what others think of me to stay conscious of these goals. 

Aug 15, 2016 05:38 AM
Claude Labbe
RLAH / @properties - Washington, DC
Realty for Your Busy Life

I jumped over because of Praful Thakkar 's reblog; though clearly your post hit a nerve with a lot of people.

Very succint & thorough analysis of the pros/cons and the ins/outs of proper and improper commenting.

Nice job Jeff

Sep 08, 2016 03:02 PM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Hi Claude Labbe 

Thanks for stopping by and for your comments. HOpe you have a terrific weekend!

Jeff

Sep 09, 2016 12:07 AM