Above and Beyond the Call of Duty service makes agents worth thier commission!

 

Last weekend I was showing homes to one of my clients when we came to a house on our list that was having an open house. The owners were at the house making some repairs.  My client is from Kentucky and the owner of the home is also from Kentucky, so they chatted for a while. The other agent and I listened and my client told the owner about her business of making chocolates, but she was really looking for a commercial kitchen that she might use.

  The next morning I got a call from Philip Nice, the other agent. He has contacted the owner of a bakery across the street from the home and was calling to give me the owners name and number so that my client could talk to him about making her chocolates there!  He has also contacted the city and had a name and number for me to contact about adding a commercial kitchen onto the home! 

I was impressed with his thoughtful efforts for my client. My client was touched as well.  While I don't yet know if his efforts will translate into an offer from my client I do know that this agent's willingness to go above and beyond the call of duty will lead him to success in the future. 

   Thank you Philip for reminding us all that we are in the business or serving our clients!

 
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3 Comments on Above and Beyond the Call of Duty service makes agents worth thier commission!

Wow!  That was above and beyond the call of duty...   Good job, Philip!  :)

04/23/2008 06:52 PM by Debi Ernst, Real Estate Broker/Agent (Ryco Realty Group)


Thank you so much for your nice comments in your posting. Sometimes in life you see how "things are ment to be". I felt this when you brought your client to show the home. All I did was see what can I do to help. Good luck in finding your customer her home ...... Maybe she will be making her delicious chocolates at the home we met at!

Thanks again,

Sincerely,

Philip Nice

04/23/2008 06:56 PM by Philip Nice


Ann, lovely agent, lovely post!  By going the extra mile, this agent has certainly found an ally in you, which is sure to help in the future...

04/28/2008 09:27 AM by Mirela Monte, Your Myrtle Beach Connection


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Real Estate Agent: Ann Casey (Brio Realty)
Ann Casey
Bothell, WA
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