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I often get told by homeowners, "I looked at Zillow (or Housevalues.com, or similar) and it said my house is worth (x)". 
While I will admit that the values have improved over the past few years (I've been monitoring my own house since Zillow came online), they are still typically only good to maybe 10 or 15% of the true value that an in-person appraisal would provide (IMO).  So when you are trying to sell your $500,000 house and Zillow says it's worth $425,000 to $450,000, are you willing to take that $50,000+ loss because you didn't want to shell out $400 for a professional appraisal?  Conversely, do you want to overprice your house and watch it sit on the market for several months, drop the price multiple times, and finally take an amount (the true value) that you feel unhappy with?  Of course not.  That's why, regardless of how good an algorithm these companies come up with, nothing will ever really compare with an honest, impartial assessment by a professional who has actually come to your home and actually seen and considered the positives and negatives of your house.   
What these companies do is crunch numbers to come up with a value, but they cannot really account for quality, condition, appeal, landscaping, views, and topography.  So you end up with a value that is only fairly accurate if everything around you for a mile or two was built by the same builder with the same finishout, and you are in a very flat area where everyone has the same view.  Think of it this way, as a small example.  Two houses built by the same builder at the same time in the same neighborhood directly across the street from one another, and with the exact same floorplan.  All things are equal, except that one is on the hillside and has excellent views of the lake.  The other house has no views, as the other house is blocking it.  Are they equal?  To Zillow they are, but an appraiser would see and consider that view when determining a value.
I've walked into houses that are in very homogenous subdivisions, where all the homes were built by one or two builders and were the same price range, with very similar finishouts, but the house was completely trashed (renters, big dogs, foreclosures, and just very poor housekeepers).  If the house across the street was well-kept, are they worth the same thing?  No, but Housevalues.com would tell you they were.
I can promise you that although $400 sounds like a lot of money, on an hourly basis appraisers work pretty cheap.  And when you are making decisions involving your home where an incorrect value could cost you tens of thousands of dollars, it's worth it to spend the money to get it done right.
 

7 Comments on Home value websites

I will place ads for my listings on Zillow but I hate doing it.. The Zillow Estimates are way offff.

04/23/2008 11:29 PM by Christopher Watters, Realtor - Greater Austin Texas Area (Texas Ranch & Home Realty)


Mike, welcome to Active Rain, in our area Zillow uses tax assessment records which is based on a 1/3 of the value of the home and I have had clients question the price of a home for sale because of what they looked up on zillow.  It can be misleading, but as technology improves it will help in the accuracy of the homes. 

04/24/2008 12:04 AM by Brian Hoots Bourbonnais IL Real Estate (Speckman Realty, Inc. GMAC )


Brett Shaw from Cyberhomes:

 

Hey Mike, just want to comment on something you said:

"What these companies do is crunch numbers to come up with a value, but they cannot really account for quality, condition, appeal, landscaping, views....."

It is difficult for any evaluation site to be completely accurate, as recent additions, renovations, etc. aren't reflected in the current public tax data that many sites solely rely on for their information.   Cyberhomes.com not only allows for visitors to edit details of a home, but you can also adjust for interior and exterior conditions of the home and market, view, privacy, and any renovations that have been done.   This feature is what can distinguish your home from the same home across the street with the same floorplan.  

As time goes by, the evaluations on many of these sites will improve.  Cyberhomes.com, however, is owned by Fidelity National Financial and therefore has a large amount of data to pull from.  Our "estimates" reflect much more than just numbers.  The site has over 100 million records and we update approximately 575,000 new records each month.  While the home valuation tool on many of these sites is what people look for, there is a ton of other data that is very useful. 

Just visit Cyberhomes.com and take a look around.  Happy Hunting!

07/24/2008 04:06 PM by Brett Shaw (Coldwell Banker Kaiser)


Exactly my point!  So the only way that I would EVER get a reasonably accurate value is if every potential comparable in my area had been edited.  And all of them need to have been edited, not just the ones that were chosen, because otherwise how can the best ones be chosen unless they are all "apples to apples"? 

And who would be doing the editing on your site?  The homeowner or realtor, right?  And would it be reasonable to expect the homeowner or realtor to maybe oversell it a little bit?  Or forget to mention that it backs up to a nightclub, or apartment complex, or other negative element?  Seems like a fair possibility to me! 

Unless there is a full working crew of disinterested 3rd parties with no financial incentive constantly physically viewing the house and it's surroundings and inputing that info, then generating a number is always going to be just throwing a dart.  It's the difference between standing 100' from the dartboard and 50', but it is still a fairly random toss. 

Do these sites have their place and purpose?  Sure!  But to advertise "What is your home worth?" is just wrong, and I think it is a disservice to the homeowners that truly believe that the number they get is correct.  I understand that this is just marketing to drive traffic in order to sell advertising or sell products to businesses, but it's still BS in my opinion. 

The sites have value in generating numbers for banks that determine the statistical value range of a home based on certain expectations, and if the numbers are high enough then a lender can make a decision on it (or vice versa), or show accelerating or declining markets that might impact a loan decision.  Or, they can be tied to an inspection by a disinterested 3rd party (realtor or appraiser) that verifies those "general expectations" for the lender.  And in very rare instances, they may actually do a good job of evaluating the market of a specific property, but I think that is very rare. 

When a homeowner asks me why I appraised a house for $300,000 and they got a number from Zillow that was $60,000 higher, all I can tell them is that Zillow doesn't know anything about your house, and you would have better luck asking your neighbor what it's worth. 

Regarding the large amount of data CH can pull from, correct me if I am wrong but all of these sites pull data from all of the publicly available tax records for each county in the country.  FNF is no different.  I see from their web site that they own an MLS provider, but it was my understanding that the data in MLS is the property of the local board and not the software provider, so I would be surprised to know FNF is gathering it from there?  And the 575,000 per month is likely the updated tax records (reflecting title transfers) that again, every other online value provider has, correct?  All the data that each of these sites uses comes from the same place.  If you have the money, you can buy it.  The difference is the methods used to compute a value - everyone has their own algorithms, but the data behind it is the same.  Brett, tell me if I am wrong...

07/24/2008 04:53 PM by Mike Lay


I can see your point about editing the facts of homes.  Yes, it is usually the homeowner or the realtor that would make these adjustments.  Obviously, there would be an expectation of honesty in doing this.  That is where your statement has merit.  This, however, only pertains to the homes that aren't currently listed for sell.  What I mean is that CH has contracts signed with top real estate firms, franchisors, and most MLS's to upload their current listings.  Because of that, the "homes for sell" listings are a direct reflection of how they are entered into the MLS by the agents.  

 

We do state that the estimation is just a tool and that you should always contact your local realtor because they will know the area better than a computer.   The real value of the site is the local information that is available (with more being added) about the area.  You were concerned about the information and where it comes from. There’s an enormous amount of information used in each Cyberhomes valuation, compiled directly from a variety of sources. Our database is the result of years of expertise in the homeownership information business, and contains:

  • More than 100 million property, ownership, sales and mortgage records
  • More than 120 separate data fields per record
  • Detailed information on more than 85% of the U.S. population in more than 1,400 counties
  • 575,000+ new records added monthly, in real-time as they become available from the source
  • Enhanced data including: information from ten years of proprietary appraisals and appraisal reviews, geographic and spatial information, public and private schools, demographics, environmental data, comparables and neighborhood trends
It would be a disservice to yourself to enter in the information incorrectly in order to "oversell" a property.  Not saying that it doesn't happen, but a viewing of the home would prove if any fluff was made.  Hopefully, the feedback would spur the changes to be made correctly.

You are correct in that the public tax records are used by all of these sites to generate a value, but that is not the only piece.  What will make one site more accurate than the other is the other information that goes into it.  That is why CH has contracted with so many agencies.  It is sad that most people use these sites solely for the purpose of home estimations when there is so much more.  All that being said, it is just BS (Basic Service).

07/25/2008 10:54 AM by Brett Shaw (Coldwell Banker Kaiser)


How much is your home worth? Well, it all depends where you live.

 

The real estate market is still shaking. New data suggests that home prices have hit a new record low.  In every new study that comes out, homeowners from Miami, to Las Vegas, Phoenix and Los Angeles, have seen their home value go lower every time. 

Is that disappointing?  Of course it is.

Should we sell?  Is not a good time.

Should we stick to it?  Yes, if you can.

Have we hit bottom?  Nobody knows. 

 

Banks are facing their worst foreclosure crisis. 

Don't take me wrong, it's good if you are in the market to buy a home for yourself or if you are an investor, but if you are not, and you own a home, most likely the value of your property is down at least 15 %.

 

Why do banks care if you are loosing your home?  By having to sell repossessed homes, banks have to literally slash their prices down.  It gets very costly for them, after all, they have to pay property taxes, maintenance costs, and whatever utilities that need to be paid, all of this expenses for a house that it's just sitting there, vacant, and the bank is getting nothing in return.

 

The latest study by the S&P/Case-Shiller Home Price Index of 20 cities, revealed the news that for 22 consecutive months home prices dropped.  Only from April to May, 2009 the decline was of 0.9 %

http://fidelitymutualmortgage.com

08/08/2008 03:35 PM by yanni raz


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Appraiser: Mike Lay (Appraisal House Texas)
Mike Lay
Austin, TX
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Appraisal House Texas

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