Expired Listings - Bottom Feeder? I think Not!

Reblogger Tony and Suzanne Marriott, Associate Brokers
Real Estate Agent with Haven Express @ Keller Williams Arizona Realty BR534744000 & BR540649000

"Are you a professional or bully? Strictly in it for the dollar?  Or do you sincerely care that this owner wants to sell their home?  The 'difference' in any part of our business is being a professional! " Those that criticize others for going after expireds do so because they are "jealous"!  Re-blogging this gem from Mark Don McInnes, Sandpoint !!

Original content by Mark Don McInnes, Sandpoint AB36113

Expired Listings - Bottom Feeder? I think Not!

For those of you who do not know, Real Estate Agents that call on expired listings are many times referred to as 'Bottom Feeders' by their fellow agents.  Such an ugly term.  Let's get this stated up front...I do call expired listings as part of my lead generation!  The term and the attitude towards calling expired's bothered me in the past.  It no longer does.  In fact I find it rather fascinating.

If a home home has expired the very first item you know, as a Realtor®, is that the owners want, or wanted, to sell their home and it did not.  I am a Realtor® who's business is to sell homes. There are more reasons why it may have not sold than what is possible to list.  A few possibilities being: Over priced and owner unwilling to reduce price - Owner unaware home over priced due to poor communication from listing Realtor® - Listing Realtor® did nothing more than take the listing and enter into MLS in hopes it would sell - Near-bye construction may turned area into eye sore - Tenants made the home virtually impossible to show - unforeseen personal issues with seller.  This list goes on and on.  

What does not go on and on is the fact the only way to find out is CALL and speak with the owner.  Just the fact that it HAS expired most of the time shows a lack of communication between owner and agent.  Not all the time.  Certainly in my experience most of the time. 

I am never embarrassed to offer my services.  Yes this is how I make a living.  I know I offer much more than the typical or average agent.  'Communication' kudos are a common thread thru out my testimonials.  Why should someone not be offered a better service than what they may have just experienced?  If they plan on listing with same agent I politely bow out and tell them how much I appreciate their time.  If they want to keep it off the market for a while I ASK if I may keep in touch.  If they want to engage in 'bad mouthing' another agent I politely decline and tell them I would rather focus on the advantages 'I' can offer in selling their home.

Here is the difference.  And do keep in mind this difference can be said of any portion of our Real Estate business.  The 'Difference'?  How are these calls handled?  Are you a professional or bully? Strictly in it for the dollar?  Or do you sincerely care that this owner wants to sell their home?  The 'difference' in any part of our business is being a professional!  I have been to credited classes where the instructor encourages sending cards to divorcees or recent widowers.  This would not be my 'forte' and yet I certainly would not criticize someone who is able to help this group of people out during a difficult time.  Door knocking can certainly lead to uncomfortable or inopportune moments.  How an agent handles those moments makes all the difference in the world.  

My best answer so far to all the animosity towards someone who calls expired's is the possibility that these Realtors® have lost a listing due to lack of performance, communication, marketing or any combination of those.  They want to hold someone else responsible.  

Do not let the negativity of others influence your business!  this is stated very often, in classes, motivational seminars, office meetings, etc, and yet sometimes this advice is more difficult to follow than others.    I will continue to call and contact expired's especially when receiving comments such as the one below from my most recent 'expired' listing.

You are so up on everything!  I wish we'd had you when we sold our log home in Rathdrum!!!

Are you interested in selling your Sandpoint Idaho home.  Contact me as your local North Idaho Real Estate resource.  

 

Images courtesy of: FreeDigitalimages.com - Question Mark by xedos4freedigitalimages.com - Wow DigitalArtbyFreeDigitalImages.com

 

Mark Don McInnes

208 255-6227

"Your local North Idaho Realtor for Life, everyday - Mark my Words!"

 

*************************************************************************************** 

 All images and content property of Mark Don McInnes and only to be used/copied with prior written permission.

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Larry Lawfer
YourStories Realty Group - Westwood, MA
"I listen for a living." It's all about you.

Bottom Feeders?  HA!  People who have hired an agent who was unable to get the house sold during their contract term are sad indeed. The experienced agent who helps these Expired Listings are their savior and are far from bottom feeders.  Comments like that usually come from agents who have zero clue how this business works. Pay no, and I mean ZERO, attention to the complainers and finger pointers...it is usually they who are in the wrong and just don't know it yet.

Jan 28, 2016 08:35 PM #1
Rainmaker
2,012,689
Tony and Suzanne Marriott, Associate Brokers
Haven Express @ Keller Williams Arizona Realty - Scottsdale, AZ
Serving Scottsdale, Phoenix and Maricopa County AZ

Larry Lawfer Agreed!  Thanks for stopping by and for the comment!

Jan 28, 2016 08:45 PM #2
Rainmaker
522,968
Norma J. Elkins
Elite Realty Group - Morristown, TN
Realtor - Elkins Home Selling Team

We love expired listings!  We love to be able to help someone that seems to be at the end of their rope.  We love being able to create a new belief in realtors and the ability for them to help everyone.  Definitely a fair cry from bottom feeders.

Jan 28, 2016 08:52 PM #3
Rainmaker
582,538
Bill Roberts
Brooks and Dunphy Real Estate - Oceanside, CA
"Baby Boomer" Retirement Planner

Well Tony Tony and Suzanne Marriott, Associate Brokers as the author says, you don't know why it didn't sell until you call the owner. And then a lead is a lead, after all. And if they REALLY want to sell, you should help them. they obviously need the services of a pro.

Bill Roberts

Jan 28, 2016 10:46 PM #4
Rainmaker
528,935
Robert May
Robert W May - Lethbridge Real Estate - Lethbridge, AB
Real Estate & Mortgage Expert - Lethbridge, AB

Expired listings are great.  I find its always easy to do better than the last salespersons who above all else, failrd to sell the property.  Expired are usually much more open to hearing the truth about their home and I find work with me to get it sold.

Jan 29, 2016 10:57 AM #5
Rainmaker
2,012,689
Tony and Suzanne Marriott, Associate Brokers
Haven Express @ Keller Williams Arizona Realty - Scottsdale, AZ
Serving Scottsdale, Phoenix and Maricopa County AZ

Agreed Norma J. Elkins Thanks for stopping by and for the comment!

Jan 29, 2016 11:28 PM #6
Rainmaker
2,012,689
Tony and Suzanne Marriott, Associate Brokers
Haven Express @ Keller Williams Arizona Realty - Scottsdale, AZ
Serving Scottsdale, Phoenix and Maricopa County AZ

Bill Roberts Sounds like you and I are on the same page here.  Thanks for stopping by and for the comment!

Jan 29, 2016 11:28 PM #7
Rainmaker
2,012,689
Tony and Suzanne Marriott, Associate Brokers
Haven Express @ Keller Williams Arizona Realty - Scottsdale, AZ
Serving Scottsdale, Phoenix and Maricopa County AZ

Agreed Robert May Thanks for stopping by and for the comment!

Jan 29, 2016 11:29 PM #8
Rainmaker
2,012,689
Tony and Suzanne Marriott, Associate Brokers
Haven Express @ Keller Williams Arizona Realty - Scottsdale, AZ
Serving Scottsdale, Phoenix and Maricopa County AZ

Enjoyed this post and want to read more - visit our website  - HavenExpress.com - where all your questions about buying and selling residential real estate in Arizona are addressed!

Apr 26, 2016 01:29 AM #9
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