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Does The Internet Make The Big Brokerages Obsolete?

By
Real Estate Agent with Karen Parsons-Fiddler, Broker 949-510-2395 BRE# 01494165

Does The Internet Make The Big Brokerages Obsolete? 

 

I found my first home on the back page of the LA Times Real Estate section. It was featured in a Big Brokerage ad. Now most buyers start their home search online. It would be foolish for a listing agent to rely on print media of any kind for exposure.

One advantage of the Big Brokerage was to offer this kind of opportunity for their agents. That featured page would be priced out of reach for your average agent, but the small space within it is quite affordable. This gave an audience to their agents' listings that would have been unattainable without them.

Going along with that was the lack of information online for buyers. When I saw that house, the first thing I did was call the Big Brokerage to arrange a showing. Now, even if if you do happen to see a home in the supermarket magazine, the next step would most likely be to hit the Web to see if it's still available. 

Add to this the fact that most people find their agents on their own: referrals, friends, open houses, yard signs..and of course, their online presence and blogging. :)

The Big Brokerage would argue, "we provide support and training." Ok, that might be true, but that's only because the agents want to be guided and perhaps hand held. For this, the average performer gives up a decent amount of their commission. There is no reason why an independent broker can't know as much, or more, than a salesperson in an office. And the commission split from just one transaction could pay for the advertising, support and training that you believe you get. 

Just read Active Rain for a week and you can find the latest information in the real estate market and the products and services which support it.

I think that in the next 10 years we will see the Big Brokerages less attractive to seasoned agents. Perhaps they still provide a service for brand new agents who want to learn and be lead through the beginning of their careers, but for the rest of us? 

 

Comments(14)

Conrad Allen
Re/Max Professional Associates - Webster, MA
Webster, Ma, Realtor

Hi Karen.  I am a Re/Max ranger because they have the most agents and closings but I go to their office maybe once a month.

Feb 19, 2016 09:17 AM
Ed Silva, 203-206-0754
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

It won't make the big brands obsolete but it will allow a boutique agency to compete with the big boys provided they know how to manage their Internet exposure

Feb 19, 2016 10:59 AM
Melissa Jackson REALTOR
Trinity Premier Properties - Azle, TX
Helping You Make The Right Move

I'm in a small office and we are gaining exposure with social media and networking.   

Feb 19, 2016 01:41 PM
Troy Erickson AZ Realtor (602) 295-6807
HomeSmart - Chandler, AZ
Your Chandler, Ahwatukee, and East Valley Realtor

Karen - I don't think the big brand brokerages are going anywhere, but people won't necessarily care whether their agent is working for one or not.

Feb 19, 2016 03:05 PM
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

I agree with you, Karen. We even talked about that during last meetup. Most experienced agents have left big boxes and joined smaller team and client oriented brokers. 

Feb 19, 2016 06:29 PM
Mary Yonkers
Alan Kells School of Real Estate/Howard Hanna Real Estate - Erie, PA
Erie/PA Real Estate Instructor

Interesting take on the age-old concept of entrepreneurship.  I think there will always be room for both in our country

Feb 20, 2016 06:21 AM
Melinda (Mel) Peterson
Grants Pass, OR - Bend, OR
The Savvy Broker - ABR, CRS

Thank you Patricia for the reblog of this post.  Ditto Karen!  Back in the day, when big box brokerages were the keepers of the gate (listings), they had all the power.  Today, there isn't anything the big box brokerages provide that I can't obtain on my own (thank the Internet and syndication for that).  I made the leap 8 years ago from RE/MAX to my own boutique brokerage and haven't looked back ;-)  

Feb 22, 2016 10:08 AM
Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

    The Internet has leveled the playing field.  But the Big Companies still have some weapons in their arsenal, not the least of which is copious amounts of money. 

     They can use that money to dominate Google through paid placement and PPC.  They can lobby State Legislatures to pass "minimum service laws" that prohibit discount brokers and fee for services.

    But their days may be numbered.   The Big Companies are being replaced by independent brokers, and "cooperative brokerages" (where the Agents split the costs of the building and operation, but keep 100% of the commission).

 

Feb 22, 2016 11:14 AM
Endre Barath, Jr.
Berkshire Hathaway HomeServices California Properties - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Karen no hard feelings hope you can take an opposing view:)) instead of high-jacking your post, I have written a response post hope you check it out, Endre

Feb 22, 2016 04:03 PM
Karen Fiddler, Broker/Owner

Of course I can take the other opinion. It's a conversation. :)

Feb 22, 2016 10:52 PM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

Karen,  I caught this from Patricia Kennedy's re-posting. I do feel that some folks believe the Big Box brand will serve them better. We know that is not true. It is the agent ... not the box brand. I do feel that the Big Box Brand is fading ... people are getting smarter about that. 

Feb 23, 2016 12:29 AM
Dick Greenberg
New Paradigm Partners LLC - Fort Collins, CO
Northern Colorado Residential Real Estate

Hi Karen - I agree, for self-directed and competent agents. But not everyone in our industry can make an independent approach work for them, and for that, they do pay a high price. We've been competing with big brokerages for three years now, and have seen great results - and our experience is that most clients simply don't care where we are.

Feb 23, 2016 02:47 AM
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Flower Mound, TX
Selling Homes Changing Lives

I've seen many great agents leave Big Brokerage Firms and succeed. I've also seen many leave for greener pastures and come back to the Big Brokerage. I think every agent wonders whether or not they could be better as their own Broker, hanging their license with a different Broker, or going somewhere else where there's less split. Each one has to decide for themselves.

Feb 23, 2016 10:16 PM
Pamela Seley
West Coast Realty Division - Murrieta, CA
Residential Real Estate Agent serving SW RivCo CA

I think for seasoned agents the big box brokerages are less appealing. For new agents, maybe not. I highly doubt I would ever go back to a big box broker because I have the knowledge they probably don't want me to know. You can fool some of the people some of the time, but not all of the people all of the time. 

Feb 24, 2016 01:11 PM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Online marketing definitely is the great equalizer between agents.  I think that big box brokerages still have so much money to buy placement online.

What I personally like, as a seasoned agent, about big box brokerages is the sense of community and the resources in our legal department.  When my Facebook account was suspended because someone had stolen my identity, our legal department was ready to take the fight on for no fee because it affected my business.  That has a lot of worth to me.  And I haven't had to sacrifice commission split to have it.

Feb 24, 2016 10:50 PM