- Always let someone know where you are going and who you are meeting with, whether you tell another agent, your broker, friend or family member. If you're showing a place that has a doorman, meet your customer in the lobby first. Get acquainted with the doorman before your appointment and let him know that your showing shouldn't take longer than an hour, at most, so he should expect to see you again by then.
- Check in with your office on a regular basis. If they haven't seen or heard from you in a certain period of time, that should be an indication they should check in with you. Make sure your office has contact information for your family and/or friends and vis versa so they can be in touch in the event of an emergency.
- Keep a detailed list of all visitors during an open house - ask for business cards and keep a sign in form at the entrance. Have the local police number on hand wherever you are. If a visitor makes you feel uncomfortable, don't hesitate to call for help or alert someone.
- Make sure your cell phone is always charged and has a signal at all times. Luckily today, cell phones are small enough to put in a pocket and there are plenty of gadgets out there so phones can be latched on to your pants or jacket, and ear pieces help ensure you're never without your phone.
- If working at the office late, after hours, or even early before the office opens, make sure the doors are locked and other colleagues know you are working early or late. Don't forget about backdoor entrances or open windows if there are any. Always have an emergency number on speed dial on each office phone.
- Keep personal information private - both your clients' and your own. If your office has a paper shredder, use it when finished with documents. Keep files so paperwork isn't left out in the open and if sharing a computer, be sure to log out of personal accounts.
- Preview a home in advance of showing it to anyone in order to familiarize yourself with the property and neighborhood before showing it to others. Kindly introduce yourself to a neighbor or two and let them know you are having an open house or showing a property.
- Keep your car doors locked, make sure to park in well-lit areas and be observant when walking around outside and approaching your car. Don't sit in your car on the side of a road or parking lot longer than you have to. If there's paperwork or calls you have to make right before/after an appointment, go back to the office.
- Lastly, trust your instinct! Don't second guess yourself when in doubt... better safe than sorry!
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