The bane of my real estate life...clients that don't show up for their appointments. I have blogged about this before - how many times after they miss appointments to you cut them off? Do you go by the three strikes your out rule?
Do you send them a reminder whether by text, phone or email before an appointment? Do you inform them if they don't confirm the appointment not to expect you? How far do you go to make sure that clients keep their appointments with you?
Yesterday, again a leasing client did not show up. How long do you wait? I called when I got to the property at the appointed time. Texted after 5 minutes. Called after 15 minutes. Texted again after 20 and finally left a message that I was leaving after 25 minutes and to remind them that they were the ones that reached out to me and that the type of listing they were looking for that accepted a home voucher is very rare.
Whether a leasing client, seller or buyer how do you deal with this - No Shows!
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