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San Jose Home Sellers Do You Know Your Agent Is NOT Doing Their Job?

By
Real Estate Broker/Owner with KD Realty - 408.972.1822 CA DRE#01366594

I fully intended to write a post today but I now I know that is not going to happen. 

 

I met with a new buyer client today to tour 4 homes.  Have smart phone will travel. She said can we go see these too -- they just popped up on the search. And this one? And this one? They are both open today. 

 

Roger D. Mucci I did not say "no problem".  I said, Yes, Absolutely we can and we will. 

 

We actually ended up in another county which I typically do not do. It's all good though.  It gave us lots of time in the car to get to know each other. This client was referred to me by another ActiveRain member who has referred clients to me before. 

 

Rather than writing a post this evening I need to put an offer together. 

 

After a 5 hour buyer tour ... I'm a little tired.  And Hungry. I need to eat and then get busy getting an offer together. 

 

For all the agents that did not return my calls or respond to my emails asking to show your listing ... nevermind. We are good. We found several properties today that will work well for us.  We wish you, and mostly the seller who hired you, all the best in getting that listing sold!!

 

Sellers Beware!

Not all agents are created equal. Hire a true professional not just any agent. You deserve better than an unresponsive agent and really crappy MLS photos.  There is so much more to selling a home.  

 

Call me for a consultation. I may be reached at 1-408-972-1822. I actually answer my phone and return calls; I offer a Seller's Protection Plan; and a Satisfaction Guarantee.   

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“From the moment we met Kathleen, we were impressed with her professionalism, knowledge, patience, respect, humor, attention to detail, and compassion.  She's the Whole Package ~ excellent agent and wonderful human being!  In a potentially stressful experience, we have felt in good hands all along.  We are so grateful and recommend her without hesitation!”

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Comments(10)

Roger D. Mucci
Shaken...with a Twist 216.633.2092 - Euclid, OH
Lets shake things up at your home today!

I'm sure if San Jose sellers knew their agents were not doing their job, they wouldn't be saying "no problem" either.....kudos to you!

Apr 16, 2016 08:21 PM
Debb Janes
Nature As Neighbors - Camas, WA
Put My Love of Nature At Work for You

Ha, written in true Roger Mucci style. :) You are so right, all real estate agents are not created equal. You are shining...

Apr 17, 2016 01:24 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

It's amazing to me that agents who do the bare minimum and flub it when coordinating showings, while homes around theirs are going under contract, remain employed.

Apr 17, 2016 02:01 AM
Kathleen Daniels, Probate & Trust Specialist

Chris Ann Cleland - every day I ask myself ... "who hires these people?"

Apr 17, 2016 05:34 AM
Hannah Williams
HomeStarr Realty - Philadelphia, PA
Expertise NE Philadelphia & Bucks 215-820-3376

It is amazing Kathleen Daniels  how many agents get away with this kind of behavior isn't it . Best of luck with your offer

Apr 17, 2016 02:08 AM
Kathleen Daniels, Probate & Trust Specialist

It is amazing Hannah Williams - it boggles my mind. 

Apr 17, 2016 05:34 AM
Hella M. Rothwell, Broker/Realtor®
Carmel by the Sea, CA
Rothwell Realty Inc. CA#01968433 Carmel-by-the-Sea

I hear you, Kathleen. I was sitting on "open house" of mine yesterday and had some extra time on my hands and started to make follow-up calls. You can't believe how appreciative they were that I was calling them on a Saturday, their day off, rather than playing phone tag during normal office hours. Plus, rather than sitting there twiddling my thumbs when someone came in, I looked busy not there to pounce on them.

Apr 17, 2016 02:24 AM
Kathleen Daniels, Probate & Trust Specialist

Hella M. Rothwell, Broker/Realtor® It seems that simple common courtesy and business professionalism is lacking in so many.

Apr 17, 2016 05:35 AM
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

Good morning Kathleen. You're right of course, not all agents are created equal, but that one of the things that sets you apart from all the rest.

Apr 17, 2016 02:40 AM
Nancy Frimann
Eagle Ridge Realty/Signature Homes & Estates - Gilroy, CA

There is nothing worse than agents not returning calls.  I don't care how hot one's market is, most likely your chances of double ending a transaction are almost nil.  What other reason would you have to NOT call back, which is the minimal amount of courtesy one can extend to another agent-- if you are truly a pro.  It is the most frustrating situation, I agree.  Glad to hear you are writing an offer on another, more available property!

Apr 17, 2016 04:54 AM
Kathleen Daniels, Probate & Trust Specialist

Nancy Frimann - it's so nice to hear from you.  It does frustrate me because it prevents me from delivering the level of service I want to deliver to my clients ... and exceeding their expectations. After touring with this client yesterday, she saw/witnessed first hand the lack of professionalism in the agents hosting the homes open.  Thankfully, there were some good experiences ... in numbers, sadly, there were more arrogant and incompetent agents than shinning stars. 


Please say hello to your husband for me 

Apr 17, 2016 05:38 AM
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Kathleen for not writing a blog you did a pretty good job with this one :) :) :)

Apr 18, 2016 12:42 AM
The Villages Realty
The Villages Realty - San Jose, CA
"Our Performance Will Move You!"

Just going through some of your older stuff, gathering knowledge.  I like the market reports.

Feb 13, 2017 09:07 AM
Eagle Ridge Realty
Eagle Ridge Realty - Gilroy, CA
"Our Performance Will Move You!"

Hi Kathleen, just going through some of your archived posts.  Love the market reports!  Keep those coming.

Feb 15, 2017 06:46 AM