Special offer

We are in the people business . . .

By
Real Estate Broker/Owner with Cornerstone Business Group Inc 0225086119

I received an online lead today that sounded promising. A seller wanted to sell his house, and that can be exciting. Unless of course "the seller" wants to sell his house. In this case, he wanted to know where I thought he should price his FSBO. 

One side of me was incredibly annoyed, but another side was entertained. If you were a FSBO, where would you get the information you needed if not from a real estate pro? I have an appointment to show a property in that same neighborhood later today. I know what has sold over the past 6 months, and I know where his property should be priced. 

Did I help him? I actually did. I could hear a voice back in the back of my head saying, "we're in the people business." I've said that many times. Obviously, none of us could stay in business long if that's all we did, but occasionally, it doesn't hurt. 

He already has a buyer. He was just looking for a price. He asked if I would help him with the paperwork for a percentage. I said I would. So, it wasn't a total freebie, but I wouldn't have known that if I didn't stay on the phone. 

Ironically, minutes after that call, a lady called to ask me to list her house. It's a great property with a much better bottom line than this one, but all in all, it was two different clients with two different needs and I was able to help them both. We are in the people business. 

Comments(7)

Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ
602-380-4886

Mike we are in the people business and it's not about the bottom line which always seems to work out fine anyway. I'm sure the guy appreciated your help and I bet he'll refer you out in the future.

May 03, 2016 06:22 AM
Mike Cooper, Broker VA,WV

Anna, I enjoyed talking to him. I'm sure it will work out. 

May 03, 2016 06:24 AM
Hannah Williams
HomeStarr Realty - Philadelphia, PA
Expertise NE Philadelphia & Bucks 215-820-3376

Mike Cooper It pays to be nice . You are right we are in a people business .Glad to hear the second call was a come list ! Who knows the first call may very well turn into a real listing .

May 03, 2016 06:27 AM
Mike Cooper, Broker VA,WV

Hannah, that did cross my mind. No matter what, I didn't mind helping. I couldn't make a practice of that, but this time it was just fine. 

May 03, 2016 06:31 AM
Dick Greenberg
New Paradigm Partners LLC - Fort Collins, CO
Northern Colorado Residential Real Estate

Indeed we are, Mike. We have found over the years that many sellers will eventually give up on the FSBO idea, and we have given them an excellent reason to call us to take over.

May 03, 2016 06:31 AM
Mike Cooper, Broker VA,WV

Dick, I don't think a lot of folks know how challenging it can be. We make it look too easy. 

May 03, 2016 06:32 AM
Andrea Bedard
Thompson Company, REALTORS® 240.593.2860 - Silver Spring, MD
Fluent in Real Estate & German, M.A. ABR ASP CIPS

I was a little worried where this post would go, Mike, but very relieved to read the ending! Sounds like a win-win-win situation to me.

Of course, you are right!

May 03, 2016 01:33 PM
James Dray
Fathom Realty - Bentonville, AR

Good morning Mike.  A freebie now and then can turn around and in this case it worked.  You are right we are in the people business.

May 03, 2016 08:09 PM
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

Yes, and if that buyer for Caller #1 doesn't work out, who knows? He just might want a professional to assist him and guess who he will call.

This is definitely a people business. 

May 03, 2016 09:26 PM
Alan Gross
PrimeLending, A PlainsCapital Company, Equal Housing Lender - Bethesda, MD
Loan Consultant

Mike - Life's a funny journey and you never know where it will take you. We are in the people business and you never know where helping the FSBO may lead to in the future.

May 03, 2016 10:21 PM